Senior 2ndLineSupport Up to £35K Leeds Company benefits * Company pension * Health and wellbeing programme * Flexible working * Gym membership * Referral programme * Birthday off * Company events (paid for lunches and days out) * Company car (role dependent) I'm working with one of the UKs largest … opening in their support team for a motivated individual to come and join them on a full time permanent basis. The Senior 2ndlineSupport team are responsible for delivering a high level of support to their clients. You will be … an escalation point for the 1st and 2ndline team and may have to visit client sites for major incident resolution and complex issues. If you are looking for a rewarding role then this could be the perfect fit for you, the company often promote internally and more »
Employment Type: Permanent
Salary: £28000 - £35000/annum great benefits and company culture
2ndLineSupport Analyst - London - Consultancy - £35,000 - £40,000 + Excellent Benefits Overview: Our client, a leading Microsoft consultancy partner is looking for an experienced 2ndLineSupport Analyst to work with a number of their key clients. Role … Responsibilities: Taking ownership and managing tickets through resolution or escalation Provide technical support to end users. Maintain and oversee installation, configuration, maintenance and troubleshooting of end users Workstation hardware, software, and peripheral devices, as well as manage calls logged at the Support Desk ensuring timely resolution … HP switches, routers and firewalls Citrix ( XenApp/XenDesktop) Overview/Benefits: £35,000 - £40,000 Basic Salary + Bonus + Excellent Benefits Package 2ndLineSupport Analyst - London - Consultancy - £35,000 - £40,000 + Excellent Benefits more »
2ndLineSupport Analyst - Dorset - Consultancy - £35,000 - £40,000 + Excellent Benefits Overview: Our client, a leading Microsoft consultancy partner is looking for an experienced 2ndLineSupport Analyst to work with a number of their key clients. Role … Responsibilities: Taking ownership and managing tickets through resolution or escalation Provide technical support to end users. Maintain and oversee installation, configuration, maintenance and troubleshooting of end users Workstation hardware, software, and peripheral devices, as well as manage calls logged at the Support Desk ensuring timely resolution … HP switches, routers and firewalls Citrix ( XenApp/XenDesktop) Overview/Benefits: £35,000 - £40,000 Basic Salary + Bonus + Excellent Benefits Package 2ndLineSupport Analyst - Dorset - Consultancy - £35,000 - £40,000 + Excellent Benefits more »
2ndLineSupport Analyst - Dorset - Consultancy - £35,000 - £40,000 + Excellent Benefits Overview: Our client, a leading Microsoft consultancy partner is looking for an experienced 2ndLineSupport Analyst to work with a number of their key clients. Role … Responsibilities: Taking ownership and managing tickets through resolution or escalation Provide technical support to end users. Maintain and oversee installation, configuration, maintenance and troubleshooting of end users Workstation hardware, software, and peripheral devices, as well as manage calls logged at the Support Desk ensuring timely resolution … HP switches, routers and firewalls Citrix ( XenApp/XenDesktop) Overview/Benefits: £35,000 - £40,000 Basic Salary + Bonus + Excellent Benefits Package 2ndLineSupport Analyst - Dorset - Consultancy - £35,000 - £40,000 + Excellent Benefits more »
Job Title: 2ndLine Cloud Support Engineer Location: Liverpool City Centre Work Structure: Hybrid Salary: up to £32,000 Our client, an established company delivering solutions through systems integration by designing, provisioning and supporting multiple IT systems, are looking to expand their growing team and … are hiring a 2ndLine Cloud Support Engineer. In the heart of Liverpool City Centre, they offer a hybrid approach working 2-3 days in the office weekly. The role would involve supporting around 200 users internally, resolving system issues including hardware, software and application … voucher If the role sounds like something you are interested in, then please apply ASAP for immediate consideration. Keywords: IT Support Engineer, 2ndLine IT Support, 2ndLine, Technical Support Engineer, IT Technician, Cloud Engineer, Azure Specialist In more »
Rochester, Medway, Kent, United Kingdom Hybrid / WFH Options
Constant Recruitment Ltd
2ndLineSupport Engineer Rochester Up to £28k Are you looking for a local company to join in a 2ndlineSupport Capacity? Great opportunity to upskill and undertake further training Good progression to 3rd line if required … We are now looking for an experienced 2ndLine Helpdesk Engineer to join the team. You will primarily be responsible for 2ndLine Technical Support and occasional client visits. We believe in investing in our employees, and actively encourage our engineers to more »
Lead SecondLineSupport Engineer EXCITING NEW OPPORTUNITY TO JOIN A GROWING ISP, LOOKING FOR THEIR NEXT LEADER! Salary up to £37,000 Location; Sheffield, South Yorkshire Key Skills; Proven secondline experience, Windows, Active Directory, Networking, Customer Support, technical leadership Are … you a skilled SecondLineSupport professional with a passion for leadership? Do you thrive in a dynamic environment where your technical expertise and managerial abilities can shine? If so, we want you to join the team as a SecondLineSupport … ourselves on delivering reliable connectivity and exceptional customer support. As we continue to grow, we're seeking a talented individual to lead our SecondLineSupport team in ensuring our customers receive the best service possible. Responsibilities: Lead and manage a team of SecondLinemore »
2ndLineSupport Engineer Akkodis are currently working in partnership with a global market leading client to recruit an experienced 2ndLineSupport Engineer to join a team with a genuine passion for technology. The Role As a 2ndLineSupport Engineer, you will be responsible for the installation and configuration of hardware and software … acting as an escalation point to the Service Desk and working with the third line teams when required. The Responsibilities Resolve secondline incidents. Assign incidents and acquiring knowledge from third line teams. Resolve incidents and queries for senior management. Investigate and escalate MIs more »
2ndLineSupport Engineer - London - Onsite - £36,000 - £38,000 - overtime, bonus, share scheme, Windows, Mac Desktop, Server technologies, MS Office/Office 365. My client is a leading managed IT service provider supporting the needs of small and companies across multiple sectors They are … seeking a 2ndLine Onsite Engineer to join their team, based at one of their high-profile clients in South London. You’ll need to have experience as a 2ndlinesupport engineer of at least 12 months. The 2ndLineSupport Engineer will be responsible for: You should be able to communicate effectively at a technical and non-technical level Troubleshoot a variety of issues, either by applying knowledge you have gained or researching fixes. Use Autotask to log, monitor and pick up tickets. Manage ticket more »
Northallerton, North Yorkshire, Yorkshire, United Kingdom
Pardoe Wray
2ndLineSupport Engineer Northallerton, North Yorkshire £28,000 - £34,000 + 5% Bonus + Corporate benefits 2ndLineSupport Engineer required for a multinational food manufactoring business. The role will require the successful candidate to provide IT support … to support all departments. We are looking for candidates with experience of the following experience - At least 2 years experience in a 2ndlinesupport role A high standard of interpersonal and communication skills, and the ability to handle confidential information Proven ability more »
Northallerton, North Yorkshire, Yorkshire, United Kingdom
Pardoe Wray
2ndLineSupport Engineer Northallerton, North Yorkshire £28,000 - £34,000 + 5% Bonus + Corporate benefits 2ndLineSupport Engineer required for a multinational food manufactoring business. The role will require the successful candidate to provide IT support … to support all departments. We are looking for candidates with experience of the following experience - At least 2 years experience in a 2ndlinesupport role A high standard of interpersonal and communication skills, and the ability to handle confidential information Proven ability more »
Job Title: 2ndLine IT Support Engineer Location: Central London Are you a skilled IT professional with a passion for problem-solving and a knack for providing exceptional support? We are seeking a talented 2ndLine IT Support … our IT department, you will play a crucial role in ensuring the smooth operation of our systems and infrastructure. Key Responsibilities: Provide second-line technical support to end-users, resolving hardware, software, and network issues promptly and effectively. Diagnose and troubleshoot complex IT problems, escalating to … accurate records and facilitate knowledge sharing. Assist with IT projects and initiatives, such as system upgrades, migrations, and deployments. Requirements: Previous experience in a 2ndLine IT support role, preferably in a fast-paced environment. Strong knowledge of Windows and macOS operating systems, as well more »
Employment Type: Permanent
Salary: £32000 - £36000/annum 35 Holidays & Social Culture
Do you have 2ndlinesupport experience, and are you seeking a new job in Salisbury? Deerfoot IT Recruitment is helping a collaborative company recruit a full-time 2nd-lineSupport Engineer, and the role comes with an attractive salary … of up to 31K plus benefits package. As an IT Support Engineer, you will be responsible for all aspects of IT Support, including the setup, configuration and ongoing management of desktops, laptops and more. You will also be involved in large company infrastructure projects, providing key … salary and the chance to join a passionate and welcoming team. Please reach out to our team today to apply for this full-time 2nd-LineSupport Engineer position in Salisbury. We'd love to help you get your next role and enable you to more »
Exciting Opportunity: 2ndLineSupport Technician Salary: £30,000 plus (depending on experience) Ready to supercharge your IT career? Dive into the world of technology with us as a 2ndLineSupport Technician and open doors to endless possibilities in … IT industry. Why Join Us: At our company, we're not just offering a job - we're offering a chance to thrive. As a 2ndLineSupport Technician, you'll be at the forefront of innovation, working on cutting-edge projects and advancing your skills … success, this is the place for you to shine. Main Duties: - Take charge of inbound service requests, solving problems and providing top-notch support to our valued clients. - Tackle escalated tickets from our 1st linesupport team, ensuring swift resolutions within our service level more »
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
In Technology Group Limited
Role: IT 2ndLine Engineer Location: Birmingham Salary: £30,000 - £35,000 The Company Helping other businesses succeed, through efficient and smarter ways of work is the main focus; and is how they have bread their success so far. This MSP focus on helping businesses succeed through … west midlands, as well as across the UK. With an innovative approach to technology based business solutions, they are looking to welcome a dedicated 2ndLineSupport Engineer to the team to grow with them, and be a part of the future success that they … . thomas @ intechnologygroup . com VMware - Hyper V - Virtualisation - IT Monitoring - PowerShell - OSI Network - TCP/IP - DNS - DHCP - Security - 1st Line - 2ndLine - Servers - Office 365 - O365 - Azure - SharePoint - 3rd Line - 2nd/3rd - Citrix - VoIP In Technology Group Ltd is more »
Your new company A renowned London university is seeking an experienced 1st & 2ndlinesupport technician to join their busy service desk team and offer staff and students 1st and 2ndlinesupport on a variety of issues. Your new … role The ideal candidates will have a track record of success in the public sector as a 1st & 2ndlinesupport technician. You must have prior experience offering help to a variety of users in a demanding setting. What you'll need to succeed Excellent … to handle high priority requests with tact and diplomacy Strong/Previous experience working in the Higher Education Sector Strong experience providing helpdesk support both online and telephone support Previous experience working with a ticketing system and call logging Passionate about technology and have a positive more »
2ndLineSupport Engineer - Cornwall - On Site Job Location: Cornwall Job Type: Permanent Working Arrangement: (Cornwall onsite) Salary: £25,000 - £30,000 per annum 2 nd LineSupport Engineer required for leading client based in Cornwall. Our client is seeking a … nd linesupport engineer to deliver outstanding customer service and technical assistance to their clients across the Southwest and beyond. The ideal candidate will be adept at communicating with both people and computers, dedicated to enhancing our clients' experiences. Responsibilities include managing the helpdesk, supporting and … you're eager to work in an environment which fosters continuous learning, personal growth, and professional development opportunities - get in touch! Key responsibilities: Delivering 2ndLine technical support to diverse businesses across various industries. Serving as a primary resource for 1st Line engineers more »
1st/2ndLineSupport Engineer | Up to £30k (DOE) | Castle Donington Hyper-V | Azure | Windows | RMM | Networking Overview I'm currently recruiting for both 1st and 2ndLine Engineers for a rapidly growing MSP that I'm partnered with. They are … even have 1 salesperson!!). Following an incredibly successful February where they onboarded over 15 new clients, they are looking for multiple 1st and 2ndLine Engineers to join them on their Journey. The owners actively encourage upskilling and growth and reward staff with both promotions and … a one stage interview process and interviews commence next week (4th March). Therefore please don't hesiate to express any interest! 1st/2ndLineSupport Engineer | Up to £30k (DOE) | Castle Donington Hyper-V | Azure | Windows | RMM | Networking Oscar Associates (UK) Limited is more »
Cambridge, Cambridgeshire, East Anglia, United Kingdom Hybrid / WFH Options
Circle Group
2ndLine IT Support Engineer - Cambridge - MSP Due to continued growth, a leading Microsoft Gold Partner based in Cambridge is looking for a 2ndLine IT Support Engineer to join the team. As a leading technology company, you will become … to work their way up the career ladder, this is your ticket to career transformation. Key Skills required: Previous experience in either a support desk or field/customer facing role Windows Server OS & Desktop OS experience O365 & SharePoint Administration Active Directory, Azure AD Azure configuration and maintenance … to date - please reach out to Gianluca @ circle recruitment (dot) com KeWindows Server, IT Support, Microsoft Gold Partner, 1st line, 2ndLine, Technical support, office 365, azure, vmware, networking, MSP, cambridge, cambridgeshire, peterborough, hyper-v, exchange, Circle Recruitment is acting as more »
IT Support Engineer Preston £25,000 - £32,000 A Microsoft Partner who has been in business for over 20 years is on the lookout for a new team member due to new client wins and expansion! This is a great chance to join a business which will allow … you to undertake a mixture of project and support duties from day one. This company prides themselves on their close-knit and friendly team environment. Could you be the next to benefit from this? You will provide technical support remotely for the business's external clients. … through your CV if you think this one looks good for you! Keywords: IT Support,1st LineSupport, 2ndlineSupport, Desktop Support, Remote Support, Senior IT, IT Support Company, Networking, Firewalls, Windows more »
1st/2ndLineSupport Engineer – £30,000 - £36,000pa (depending on experience) – 134 Hertford Road, London EN3 (Hybrid) The Role Are you adept at swiftly resolving technical issues, both remotely and onsite, to ensure minimal disruption for clients? Are you experienced in core technologies … such as Microsoft 365, SharePoint, and Active Directory? If so, we have an exciting opportunity for you. As a 1st/2ndLineSupport Engineer, the successful candidate will play a crucial role in providing technical assistance and support to clients, ensuring the … log inquiries on our management system. Update and maintain our CRM database. Resolve issues promptly and effectively to ensure minimal disruption. Undertake 1st/2ndline project works. Adapt to clients' individual processes and procedures. Travel across London via tube or company vehicle as needed. The Company more »
2ndLineSupport Engineer- Up to £32,000 (DOE) Oxford (hybrid- 2/3 days onsite) MSP Experience My client, a well established MSP, based in Oxford is looking for an experienced 2ndLineSupport Engineer to join their team. … You will be responsible for providing onsite and remote support to existing and new external clients, mainly 2ndline, via their ticketing systems. Active Directory Office 365 ServiceNow Azure AD Hardware/Software Troubleshooting Windows Servers- 10/11 MS Exchange SharePoint If you are more »
Skelmersdale, Lancashire, North West, United Kingdom
Coaction Recruitment Ltd
nd LineSupport Engineer Our key client, a very successful IT support and solutions provider, is looking for a 2 nd LineSupport Engineer to join the team on a temporary basis (inside IR35). Based out of their head … office in Skelmersdale, the 2 nd LineSupport Engineer will be responsible for resolving escalated support cases and helping to upskill junior members of the department. The successful 2 nd LineSupport Engineer will be offered an initial two-month … based operating systems - Windows Server - Strong communication and troubleshooting skills - MS365 - Active Directory This is an excellent opportunity for the successful 2 nd LineSupport Engineer to secure a two-month contract with good potential to extend. If you are interested, please click the "apply now more »
fantastic opportunity has arisen to join a successful business who offer IT solutions to a range of SME and Blue Chip clients. As the 2ndLineSupport Engineer you will be joining a warm friendly team in a vibrant office environment, you will be providing … IT support to customers remotely and also attending client site. As the ICT Technician you will act as a first point of call for technical problems raised with the Customer Support Manager. Provide first-linesupport to customer queries and requests for … and teach users how to utilize computers correctly. Candidate Requirements A proven experience working as an IT Engineer, IT Support, 2ndLine Engineer, ICT Support, IT Technician, Helpdesk or similar role is essential Strong knowledge & experience of Windows Servers, Virtualisation, Networks more »
Kent, Weavering, United Kingdom Hybrid / WFH Options
Pearson Whiffin Recruitment Ltd
2ndLineSupport Engineer - Kent- Onsite - £35k + Excellent benefits & career development Overview: An excellent opportunity has arisen with an MSP in Kent for a 2ndLineSupport Engineer . You will be responsible for handling all escalations on the … and ensuring all IT Systems are running smoothly. The role will cover all aspects of the internal IT systems from desktop and server support through to cloud and data centre management. Role & Responsibilities: Provide remote based end-user support to troubleshoot issues and problems with equipment … updating technical documentation regularly. Provide an escalation point for out-of-hours and weekend coverage. Essential Skills & Experience: 2+ Years’ experience of High level 2ndLine Support. ITIL framework understanding. Ability to prioritise and manage multiple tasks. Strong customer relationship skills. Strong working knowledge of Microsoft Server more »