1 to 2 of 2 Permanent 3rd Line Engineer Jobs in Manchester

Chroma are currently working with a forward-thinking MSP based in the West Manchester area who are looking for a 3rd Line Support Engineer to join their growing team! Offering up to £55K and a hybrid working model (3 days per week onsite), this is … an excellent opportunity for someone with extensive Modern Workplace experience looking to join a dynamic team. Benefits of the 3rd Line Support Engineer role role include: 25 days annual holiday and opportunity to buy/sell leave, certification funding, AO arena membership, enhanced family leave … an insight-led Managed Service provider who provide a range of bespoke solutions across cyber, infrastructure, IT support, cloud, and business continuity. As a 3rd Line Support Engineer, you will be a key player in supporting the companys Modern Workplace practice. Day to day you more »

long-term value. In over 25 years, its made us a trusted provider to UK organisations across the public and private sector. As a 3rd line infrastructure engineer, you will be responsible for troubleshooting, resolution or escalation of issues assigned to you while ensuring the … backup/recovery technologies. Working closely with the larger managed services team, you will act as a technical escalation point for the 2nd line engineers relating to the aforementioned technologies. Day to day you will: Manage incidents from customers and LIMAs cloud environment on a priority basis and … ConnectWise Manage (Our service desk ITSM application) on time in alignment with SLAs. Provide a knowledgeable point of technical escalation for the 2nd line engineers relating to your skillset and assist our Customer Success Managers, who are aligned with our customers and offer guidance on breaking down technical more »