3rd Line Support Jobs in the UK

1 to 25 of 70 3rd Line Support Jobs in the UK

3rd Line IT Support Engineer (Modular Buildings)

Beverley, East Riding of Yorkshire, United Kingdom
Ernest Gordon Recruitment Limited
3rd Line IT Support Engineer (Modular Buildings) £40,000-£45,000 + Company Bonus + Generous Pension + Training + Progression + Hybrid (2x p/week) + Early Finish on a Friday + Company Benefits Beverley Are you a 3rd Line IT Support Engineer or similar looking to join … and key stakeholders in addition to playing a key part in supporting project bandwidth as you work hybrid with some flexibility in working. This technical role would suit a 3rd Line IT Support Engineer looking to join a leading company who offer a company bonus and the chance for ongoing progression in the business. The … optimise IT infrastructure, including servers, networks, cloud, and databases Manage backups, disaster recovery, and ensure high system availability Maintain ITIL-aligned documentation and support security initiatives Provide 3rd line support and contribute to application management and system deployments The Person: 3rd Line IT support Engineer or similar Infrastructure More ❯
Employment Type: Permanent
Salary: £40000 - £45000/annum c
Posted:

3rd Line IT Support Engineer - MSP - 45K

Nottingham, Nottinghamshire, United Kingdom
Ascent People
Senior IT Support Engineer, MSP, Client facing, 3rd Line Engineer, MSP, Office 365, Azure AD, VM Ware/Hyper V, Windows Server , SQL, Cisco, Active Directory, Power BI, Scripting - 45K - office based role - 2026 start. Are you a Senior IT Support Engineer with client-facing experience? Do you have experience working with Windows More ❯
Employment Type: Permanent
Salary: GBP 45,000 Annual
Posted:

3rd Line IT Support Engineer - MSP - 45K

Loughborough, Leicestershire, United Kingdom
Ascent People
Senior IT Support Engineer, MSP, Client facing, 3rd Line Engineer, MSP, Office 365, Azure AD, VM Ware/Hyper V, Windows Server , SQL, Cisco, Active Directory, Power BI, Scripting - 45K - office based role - 2026 start. Are you a Senior IT Support Engineer with client-facing experience? Do you have experience working with Windows More ❯
Employment Type: Permanent
Salary: GBP 45,000 Annual
Posted:

3rd Line IT Support Engineer - MSP - 45K

Nottingham, Nottinghamshire, East Midlands, United Kingdom
Ascent People
Senior IT Support Engineer, MSP, Client facing, 3rd Line Engineer, MSP, Office 365, Azure AD, VM Ware/Hyper V, Windows Server 2016-2022, SQL, Cisco, Active Directory, Power BI, Scripting - 45K - office based role - 2026 start. Are you a Senior IT Support Engineer with client-facing experience? Do you have experience working … with Windows Server 2016-2022 & Virtualisation? Are you comfortable working on the design of new implementations & projects as well as BAU? ROLE: We have a 3rd Line IT Support role with a UK MSP. We are looking for good all-rounders, engineers who can work in multiple technology environments, and enjoy working in BAU and … service and experience Build strong relationships with internal/external stakeholders Asset Management of hardware and software Design, Build and deployment of server architecture with supporting documentation in line with company standards Contribute to analysis of current resourcing usage and future requirements to ensure resource and systems are at the correct level to achieve IT Service target Contribute More ❯
Employment Type: Permanent
Salary: £45,000
Posted:

3rd Line IT Support Engineer - MSP - 45K

Leicester, Leicestershire, East Midlands, United Kingdom
Ascent People
Senior IT Support Engineer, MSP, Client facing, 3rd Line Engineer, MSP, Office 365, Azure AD, VM Ware/Hyper V, Windows Server 2016-2022, SQL, Cisco, Active Directory, Power BI, Scripting - 45K - office based role - 2026 start. Are you a Senior IT Support Engineer with client-facing experience? Do you have experience working … with Windows Server 2016-2022 & Virtualisation? Are you comfortable working on the design of new implementations & projects as well as BAU? ROLE: We have a 3rd Line IT Support role with a UK MSP. We are looking for good all-rounders, engineers who can work in multiple technology environments, and enjoy working in BAU and … service and experience Build strong relationships with internal/external stakeholders Asset Management of hardware and software Design, Build and deployment of server architecture with supporting documentation in line with company standards Contribute to analysis of current resourcing usage and future requirements to ensure resource and systems are at the correct level to achieve IT Service target Contribute More ❯
Employment Type: Permanent
Salary: £45,000
Posted:

3rd Line IT Support Engineer - MSP - 45K

Loughborough, Leicestershire, East Midlands, United Kingdom
Ascent People
Senior IT Support Engineer, MSP, Client facing, 3rd Line Engineer, MSP, Office 365, Azure AD, VM Ware/Hyper V, Windows Server 2016-2022, SQL, Cisco, Active Directory, Power BI, Scripting - 45K - office based role - 2026 start. Are you a Senior IT Support Engineer with client-facing experience? Do you have experience working … with Windows Server 2016-2022 & Virtualisation? Are you comfortable working on the design of new implementations & projects as well as BAU? ROLE: We have a 3rd Line IT Support role with a UK MSP. We are looking for good all-rounders, engineers who can work in multiple technology environments, and enjoy working in BAU and … service and experience Build strong relationships with internal/external stakeholders Asset Management of hardware and software Design, Build and deployment of server architecture with supporting documentation in line with company standards Contribute to analysis of current resourcing usage and future requirements to ensure resource and systems are at the correct level to achieve IT Service target Contribute More ❯
Employment Type: Permanent
Salary: £45,000
Posted:

Senior Hosting Technician - 2nd / 3rd Line Support

Redhill, Surrey, United Kingdom
Hybrid / WFH Options
Cloud2Me
Senior Hosting Technician - 2nd/3rd Line Support Location : Redhill (Hybrid) Salary : £35,000 - £45,000 (more for the right person) + 5% performance bonus Hours : 8-hour shift between 8am - 6pm Type : Full-time, Permanent About Us We're Cloud2Me - a growing Managed Cloud Services provider that's passionate about people, technology, and exceptional More ❯
Employment Type: Permanent
Salary: GBP 45,000 Annual
Posted:

IT Support Consultant - 3rd Line Support

Princes Risborough, Buckinghamshire, South East, United Kingdom
Hybrid / WFH Options
Hireful
Are you an experienced 2nd or 3rd line technical support engineer, looking to take your career forward by joining a large & rapidly growing MSP, with multiple locations across the UK? Reporting directly to the central Service Desk Manager, this role would suit an experienced 2nd line individual, looking to grow into a 3rd line role, or an experienced 3rd line support individual. With varied support work, mentoring opportunities to 1st/2nd line & flexible hybrid office & home working practices - this is a fantastic role to grow your career. Salary : £35K - £40K Basic + Benefits package Location : Buckinghamshire. Good commutes include: Reading … hybrid 2 office days & 3 from home (with V occasional travel to client site), you'll need to drive & own a car to make this work. Responsibilities - Manage 2nd & 3rd line technical support, providing outstanding levels of customer service and technical support - Help with the support/mentoring of the 1st More ❯
Employment Type: Permanent, Work From Home
Salary: £35,000
Posted:

3rd Line Support

Princes Risborough, Buckinghamshire, South East, United Kingdom
Hybrid / WFH Options
turn IT on
3rd Line Support Princes Risborough - Buckinghamshire £32,000 - £40,000 turn IT on are looking for an enthusiastic and self-motivated and experienced 3rd line technical support to join an existing technical support team based at our Princes Risborough office to provide an outstanding level of customer service … and high-end technical support to our schools. You will report into the Service Desk Manager and … act as the primary point of technical escalation as well as providing ad-hoc coaching and assistance for the first and second-line support. Responsibilities Manage 2nd & 3rd line technical support for schools, providing outstanding levels of customer service and support Resolve and manage any technical issues that impacts the running More ❯
Employment Type: Permanent, Work From Home
Salary: £40,000
Posted:

3rd Line Support Analyst

Watford, Hertfordshire, South East, United Kingdom
Optum
Problem Analyst/3rd Line Application Support Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. … Optum, were transforming how patients access healthcare. As a Problem Analyst (full-time, remote or hybrid from Leeds or Watford), youll play a key role in our technical support teaminvestigating complex issues, identifying root causes, and collaborating with development teams to deliver permanent solutions that improve patient care. What youll do: As a Problem Analyst, youll play a … vital role in our technical support team, acting as a key escalation point for complex issues and driving long-term solutions that improve patient care. Youll work proactively to identify recurring problems, analyse trends, and collaborate with development teams to implement permanent fixes. Your insights will help shape support processes and ensure our teams are equipped More ❯
Employment Type: Permanent
Posted:

Senior Hosting Technician - 2nd / 3rd Line Support

Redhill, Surrey, South East, United Kingdom
Hybrid / WFH Options
Cloud2Me
Senior Hosting Technician - 2nd/3rd Line Support Location : Redhill (Hybrid) Salary : £35,000 - £45,000 (more for the right person) + 5% performance bonus Hours : 8-hour shift between 8am - 6pm Type : Full-time, Permanent About Us We're Cloud2Me - a growing Managed Cloud Services provider that's passionate about people, technology, and exceptional … SaaS vendors. We've grown 40% year-on-year over the last two years, and we're looking for another talented, personable, and ambitious Senior Hosting Technician (2nd/3rd Line Support) to join our friendly team in Redhill. The Role As a Senior Hosting Technician, you'll be responsible for delivering high-level technical … and share best practices. Collaborate with colleagues to continuously enhance our service offering and customer satisfaction. What You'll Bring: Minimum 4 years' experience in a similar 2nd/3rd Line Support or hosting role. Strong communicator - able to explain technical issues clearly and confidently. Advanced knowledge of Windows Server, Active Directory, and Group Policy. More ❯
Employment Type: Permanent
Salary: £45,000
Posted:

3rd Line Support Manager

Belfast, Northern Ireland, United Kingdom
Hybrid / WFH Options
Lorien
Job Title: 3rd Line Support Manager Location: Belfast (Hybrid – 2 to 3 days per week in the office) Duration: Permanent About the Role We are looking for an experienced and proactive 3rd Line Support Manager to lead a skilled technical support team within a major managed service contract … and work closely with the client to maintain operational excellence. The ideal candidate combines strong technical expertise with outstanding leadership and communication skills. Key Responsibilities Lead and manage a 3rd Line Support team of approximately 15 people, including performance reviews, development plans, and resource management. Act as the final escalation point for complex technical issues … working environment and ensure consistent operational excellence. Participate in an on-call rota (approx. once every four weeks) with additional remuneration provided. Essential Skills & Experience Proven experience in a 3rd Line or senior technical support role. Strong technical knowledge of Windows and Linux servers, networking, virtualization (VMware/Hyper-V), and enterprise applications. Understanding of More ❯
Posted:

3rd Line Support Engineer

Huntingdon, Huntingdonshire, United Kingdom
3rd Line IT Support Engineer - MSP Environment Huntingdon, Cambridgeshire, Up to £50,000 (DOE) Full-Time Permanent Are you an experienced 3rd Line Support Engineer looking to take the next step in your career with a forward-thinking Managed Service Provider (MSP)? Our client, a well-established MSP based in More ❯
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3rd Line Network Support Engineer CCNP, LAN, WAN, Fortinet, Firewalls, SD-Wan

Northampton, England, United Kingdom
InfraView - Specialist Cloud & IT Infrastructure Technology Recruitment
We are working exclusively with a fast-growing Systems Integrator and Managed Service Provider to find a 3rd Line Network Support Engineer. You will be working with aa wide variety of clients in terms of size and verticals, so you will be working with lots of different solutions. There is exceptional growth and development on … days at home. There is an on call rota that is 1 in 5 and you will receive an on call bonus. Key Skills: CCNP Proven MSP experience at 3rd Line level LAN/WAN/SD-Wan Good routing protocols - OSPF, BGP Layer 2 and Layer 3 routing & switching environments FortiGate firewall policies Web filtering, application … skill levels across teams. Accurately log incidents and track actions in the ITSM toolset This is a great opportunity to join a fast paced, growing business that will support you to be the best you can be with certifications and development on offer to help you progress. More ❯
Posted:

3rd Line Support Analyst

Watford, Hertfordshire, United Kingdom
Optum
Problem Analyst/3rd Line Application Support Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

3rd Line Support Engineer

Northampton, Northamptonshire, United Kingdom
Nextech Group Limited
What are we Looking For? Job title: 3rd Line Engineer Reports to: Head of Engineering Hours of Work: 37.5 hours a week, Monday to Friday (between our operating hours of 8am to 6pm) What is the Role? We are seeking a highly skilled and proactive 3rd Line Engineer to join our clients service desk More ❯
Employment Type: Permanent
Salary: GBP 50,000 Annual
Posted:

IT Support Consultant - 3rd Line Support

Princes Risborough, Buckinghamshire, United Kingdom
Hireful
Are you an experienced 2nd or 3rd line technical support engineer, looking to take your career forward by joining a large & rapidly growing MSP, with multiple locations across the UK? Reporting directly to the central Service Desk Manager, this role would suit an experienced 2nd line individual, looking to grow into a 3rd line role, or an experienced 3rd line support individual click apply for full job details More ❯
Employment Type: Permanent
Salary: GBP 35,000 Annual
Posted:

3rd Line Citrix Support

London, United Kingdom
Experis
Role: 3rd Line Citrix Support Location: London/Croydon with occasional travel to Farnborough Duration: 3 Months with potential to extend Day rate: £425 Umbrella Only Minimum of 5 years UK residency required Role Description: Accountable for the day-to-day support and running of client's Citrix estate Responsibilities: Maintain and support More ❯
Employment Type: Contract
Rate: GBP 400 - 500 Daily
Posted:

3rd Line Support Core Engineer - DV Cleared

Basingstoke, Hampshire, United Kingdom
Experis
3rd Line Support Core Engineer Must have an Active DV Clearance An exciting opportunity has arisen for an experienced 3rd Line Support Core Engineer to join a dedicated team supporting a highly secure customer environment. This is a hands-on role for someone who thrives on problem-solving, collaboration, and More ❯
Employment Type: Contract
Rate: GBP 500 Daily
Posted:

3rd Line IT Support Engineer

Leeds, West Yorkshire, England, United Kingdom
SER (Staffing) Ltd
3rd Line IT Support Engineer – Leeds - £45,000 + Great Opportunity! Role: 3rd Line IT Support Engineer Location: Leeds Salary: £40,000 - £45,000 + Benefits Interviewing Immediately – Apply Now I am representing a client based in Leeds who are looking to expand their team! This position comes as part More ❯
Employment Type: Full-Time
Salary: £40,000 - £45,000 per annum
Posted:

2nd / 3rd Line Support - Meraki / Server / Vmware - Barnsley

Barnsley, South Yorkshire, England, United Kingdom
Oscar Technology
2nd/3rd Line Support - Meraki/Server/Vmware - Barnsley Are you a 3rd Line/Infrastructure pro ready to drive innovation and deliver best-in-class IT services? Join a dynamic team where your expertise will shape and support enterprise infrastructure across multiple sites. What you'll do … manage upgrades with minimal downtime Collaborate with stakeholders and mentors junior engineers Provide exceptional customer care even in high-pressure environments What we're looking for: 5+ years in 3rd line IT support, with strong Microsoft Server and virtualization knowledge Experience with O365, Azure AD group policies, VMware, Hyper-V Knowledge of Networking, DNS, DHCP … work proactively Be part of a forward-thinking IT team committed to excellence, innovation, and outstanding service. Ready to make an impact? Apply now and power your career forward! 3rd Line/Infrastructure Engineer - Barnsley Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do More ❯
Employment Type: Full-Time
Salary: £35,000 - £40,000 per annum
Posted:

3rd Line Support Engineer - Princes Risborough (Hybrid)

Princes Risborough, Buckinghamshire, England, United Kingdom
Hybrid / WFH Options
Xact Placements Limited
3rd Line Support EngineerPrinces Risborough (Hybrid)£35,000 - £40,000 We’re looking for a skilled and proactive 3rd Line Support Engineer to join a thriving IT services team supporting schools across the UK. This is a great opportunity to use your technical expertise to make a real impact in … the education sector. What you’ll do: Provide 2nd & 3rd line support, acting as the main technical escalation point Resolve complex IT issues, ensuring minimal disruption to school operations Mentor 1st and 2nd line colleagues Lead IT projects from planning to implementation Support internal networks and deliver staff training as needed More ❯
Employment Type: Full-Time
Salary: £35,000 - £40,000 per annum
Posted:

3rd Line Support Engineer

Bristol, England, United Kingdom
Hybrid / WFH Options
iO Associates
3rd Line Support Engineer Location: Bristol - Hybrid/Onsite Salary: Up to £45,000 We're looking for an experienced 3rd Line Support Engineer to join a growing IT team and play a pivotal role in supporting, maintaining, and securing business-critical systems. Acting as an escalation point for 1st … Microsoft Exchange and Office 365 Delivering IT projects from planning through to successful completion Maintaining clear documentation and contributing to internal knowledge sharing What we're looking for Proven 3rd line/senior technical support experience Strong skills across Windows Server, Active Directory/Entra ID, Exchange/Office 365 Hands-on knowledge of Azure … DSS, ISO, CoCo) Excellent problem-solving skills with a security-first mindset If interested, please share your CV to arrange a call and discuss further! Desired Skills and Experience 🚀 3rd Line Support Engineer Join a fast-growing IT team in Bristol (Hybrid) and take charge of high-impact infrastructure, cloud, and security projects. If you More ❯
Posted:

3rd Line Support

London Area, United Kingdom
Premier Group
Job Title: 3rd Line Support Engineer Location: London (Office-based during probation, then hybrid 2/3 split) Job Type: Permanent Salary: Up to £45,000 Start Date: ASAP Overview I’m seeking an experienced 3rd Line Support Engineer to join my client, a well-established MSP with over … for challenging cases. You may occasionally be required to visit London-based customers onsite to provide hands-on troubleshooting and resolution. This candidate MUST have experience working as a 3rd Line Support for an MSP. Background & Experience BSc (or equivalent) in Computer Science, Information Technology, or related field Proven experience delivering 3rd Line Technical Support Strong background working in a busy MSP service desk environment within an ITIL-driven framework (Incident, Change, and Problem Management) Technical Skills Microsoft Cloud Stack: Azure, ASR, WVD, Endpoint Manager Expertise in managing Major Incidents , including Root Cause Analysis (RCA) and Reason for Outage (RFO) reports Azure Active Directory (Identity, MFA, Conditional Access) Microsoft More ❯
Posted:

3rd Line Support

City of London, London, United Kingdom
Premier Group
Job Title: 3rd Line Support Engineer Location: London (Office-based during probation, then hybrid 2/3 split) Job Type: Permanent Salary: Up to £45,000 Start Date: ASAP Overview I’m seeking an experienced 3rd Line Support Engineer to join my client, a well-established MSP with over … for challenging cases. You may occasionally be required to visit London-based customers onsite to provide hands-on troubleshooting and resolution. This candidate MUST have experience working as a 3rd Line Support for an MSP. Background & Experience BSc (or equivalent) in Computer Science, Information Technology, or related field Proven experience delivering 3rd Line Technical Support Strong background working in a busy MSP service desk environment within an ITIL-driven framework (Incident, Change, and Problem Management) Technical Skills Microsoft Cloud Stack: Azure, ASR, WVD, Endpoint Manager Expertise in managing Major Incidents , including Root Cause Analysis (RCA) and Reason for Outage (RFO) reports Azure Active Directory (Identity, MFA, Conditional Access) Microsoft More ❯
Posted:
3rd Line Support
10th Percentile
£34,375
25th Percentile
£36,250
Median
£42,500
75th Percentile
£49,063
90th Percentile
£58,750