3rd Line Support Jobs in the UK

1 to 25 of 55 3rd Line Support Jobs in the UK

3rd Line Support Specialist

Belfast, Northern Ireland, United Kingdom
Harris Global
Harris Global are currently on the look out for a 3rd Line Support Specialist to join our client on a permanent basis in their Belfast office. Candidates must have strong, proven 3rd line support expertise, excellent windows skills and strong … Oversee Windows-based IT services, including email and file sharing, utilising Microsoft technologies like Windows, Office 365, OneDrive, SharePoint, and Teams Deliver desktop support services to staff, both on-site and remotely. Log and resolve incidents and issues using JIRA Service Desk, collaborating with colleagues and external vendors … ensure effective solutions. Administer the Microsoft Office 365 Tenant. Manage both Azure and on-premises Active Directory. Oversee internal telephone systems. Provide technical support and guidance to team members as needed. Deploy IT assets, including both hardware and software. Assist in managing and implementing software upgrades. Handle the more »
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3rd Line Support

United Kingdom
E-Resourcing Ltd - Specialist I.T. Recruitment
2nd/3rd Line Support | £40k | Fixed Term 12 months | Onsite ** Driving required **, covering Hanger Lane and Milton Keynes (on ad-hoc basis) We're looking for a 2nd/3rd Line Support/Systems Administrator with strong troubleshooting skills … VMWare experience, and expertise in SQL and Windows/Linux OS. You’ll provide hands-on support for applications, virtualisation, and advanced network infrastructure (DNS, DHCP, TCP/IP, Firewalls) across mixed environments. Highly desirable: Linux admin (Redhat/Centos), ITIL familiarity, and experience with air-gapped networks more »
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3rd Line support Analyst - Sheffield - £40K

Sheffield, South Yorkshire, Yorkshire, United Kingdom
Senitor Associates Limited
3rd Line support Analyst - Sheffield - £40K An established client of ours in the Technology sector are looking for a 3rd Line support Analyst to join their internal IT department, on a permanent basis. The successful candidate candidates will be responsible … networking and infrastructure maintains a high level of availability and performance. Key Responsibilities: Ensure the successful delivery of new infrastructure services. Resolving 2nd/3rd line support calls, supporting junior members of staff and assisting the Service Desk team. Experienced providing service/support … Design, build and deploy new network solutions with emphasis on security, reliability and scalability. This is an excellent opportunity for an enthusiastic and passionate 3rd Line support Analyst to join a successful organisation. Interviews are being arranged immediately for this role, so if this is more »
Employment Type: Permanent
Salary: £40,000
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3rd Line Support Engineer

Liverpool, Merseyside, North West, United Kingdom
Hybrid / WFH Options
Henderson Scott
We're looking for an experienced 3rd Line Support Engineer to join our clients dynamic MSP team! If you thrive on solving complex IT issues and enjoy working with a variety of clients, this could be the perfect role for you. My client are a … hunt for talent individuals with a hunger to learn and progress and a passion for IT and Tech. Key Responsibilities: * Provide advanced technical support for Hardware and Software issues * Troubleshoot and resolve escalated issues * Provide technical support for networking, infrastructure and Cloud technology * Delivering exceptional customer … managing and troubleshooting VoIP Systems * Virtualization experience (Hyper-V, VMware) * Understanding of Networking - working with Routers, Switches, Servers, Firewalls, VPNs, VLANs and general support and troubleshooting. * Understanding of DNS, DHCP, TCP/IP and WAN/LAN Tech * Experience or Understanding of PowerShell Scripting (Desirable) Location: Liverpool (Hybrid more »
Employment Type: Permanent, Work From Home
Salary: £45,000
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IT Support Engineer 2nd / 3rd Line

Chester, Cheshire, North West, United Kingdom
Hybrid / WFH Options
CNS IT Limited
IT Support Engineer 2nd/3rd Line Location: Chester, CH1 6LT Salary: £26,000 to £34,000 depending on experience and qualifications + Annual Bonus Contract: Full Time, Permanent This is an exciting opportunity to join an established (18 years and counting) and successful IT … our offices Our engineers have received a pay rise & bonus every year for the last 18 years! IT Support Engineer 2nd/3rd Line - The Role: The role involves the support of a wide range of IT systems, site visits to install equipment … team, the training you will receive and experience of working with multiple and diverse IT systems will result in you becoming a more accomplished 3rd line rated, top level IT Engineer able to face and solve any issue you come across - the ultimate engineer. Future progression in more »
Employment Type: Permanent, Work From Home
Salary: £40,000
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3rd Line Technical Support & Project Engineer

Stevenage, Hertfordshire, South East, United Kingdom
Connexa
3rd Line Technical Support & Project Engineer Location: Stevenage (Head Office and Customer Sites) Contract: Full-time, Permanent Salary: Up to £45,000 (Dependent on experience) Working hours: 08:30-18:00, Monday to Friday (Excluding Public Holidays) Are you a seasoned IT professional with a … knack for problem-solving and delivering top-tier technical solutions? Our client is looking for an experienced 3rd Line Technical Support & Project Engineer to join their dynamic team in Stevenage. This is a fantastic opportunity to further your career, working across customer sites and the … IT infrastructure, including servers, networks, and security * Advise clients on system improvements and future IT strategies * Work closely with internal staff, clients, and 3rd parties to ensure high-quality service delivery * Keep accurate and up-to-date technical documentation Benefits: * Casual dress code * Company events * Pension scheme * Employee more »
Employment Type: Permanent
Salary: £45,000
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3rd Line Support Engineer

Oxford, Oxfordshire, United Kingdom
Hybrid / WFH Options
Applause IT Recruitment Ltd
Job Title : 3rd Line Support Engineer - Microsoft, VMware, IIS Location : Hybrid, Oxford, UK Salary : £45,000 - £55,000 + Benefits Are you a skilled 3rd Line Support Engineer with a knack for tackling complex technical challenges? Join a dynamic, fast … is perfect for an engineer experienced in Microsoft-based systems , with expertise in Windows Server, IIS, and virtualisation through VMware. The Role As a 3rd Line Support Engineer, you'll play a critical role in supporting and maintaining a robust infrastructure environment, focusing on Microsoft … Respond to on-call production issues, resolve complex infrastructure challenges, and maintain detailed records for continuous improvement. What We're Looking For The ideal 3rd Line Support Engineer will have: Experience with Microsoft systems such as Windows Server, IIS, Active Directory, and DNS. Knowledge of more »
Employment Type: Permanent
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26900 - 3rd Line Support Network Engineer

Basingstoke, Hampshire, South East, United Kingdom
CBSbutler Holdings Limited
3rd Line Support Network Engineer Location: Basingstoke Salary: £56 - £60k plus 3% SIS bonus and 10% DV allowance once through Candidates must be willing to go through SC and DV security clearance for this role. Your role will involve : I am looking for an ideally … not essential Demonstrable understanding of OSPF, EIGRP and BGP routing protocols. Demonstrable understanding of NAT, GRE Tunnelling protocol, DMVPN Tunnelling Protocol, Subnetting & Supernetting. Previous 3rd line troubleshooting and support experience. Network implementation in an offline environment. Please note: It's still worth applying even if more »
Employment Type: Permanent
Salary: £60,000
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3rd Line Support Engineer

Skelmersdale, Lancashire, North West, United Kingdom
Hybrid / WFH Options
Coaction Recruitment Limited
rd Line Support Engineer £30,000 to £35,000 basic salary per annum plus benefits including bonus, pension, private medical, 23 days holiday and excellent training & development plans etc. Our key client, a leading IT support and solutions provider, are looking for a … rd Line Support Engineer to join their high-performing service desk team on a permanent basis. The 3 rd Line Support Engineer will be joining a thriving business that really value their staff and provide excellent career development and training opportunities. The … successful 3 rd Line Support Engineer will be responsible for troubleshooting and resolving complex technical issues, so this position will suit an engineer with a high level of skill across a broad range of technologies. The 3 rd Line Support Engineer will more »
Employment Type: Permanent, Work From Home
Salary: £35,000
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3rd Line IT Support Engineer | Gloucester | £45,000 + Benefits

Gloucester, Gloucestershire, United Kingdom
IMT Resourcing Solutions
Job Title: 3rd Line Network Engineer Location: Gloucester Salary: Up to £45,000 + Benefits Are you an experienced Network Engineer looking to take the next step in your career? We have an exciting opportunity for a 3rd Line Network Engineer to join a … growing firm in Gloucester, offering up to £45,000 per year with excellent growth potential. Key Responsibilities : Provide 3rd line support for complex network issues across LAN/WAN, firewalls, and VPNs. Troubleshoot and resolve high-level networking problems, ensuring system reliability and performance. Maintain … and manage network security, monitoring, and optimisation. Collaborate with other IT teams and departments to deliver seamless network services and upgrades. Mentor and support junior engineers, contributing to a collaborative and learning-focused environment. Key Skills : Strong experience with Cisco/Juniper routers and switches. Proficiency in configuring more »
Employment Type: Permanent
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IS Support Engineer (2nd/3rd Line) - Windows/Linux, SQL

Wembley, London, United Kingdom
Ernest Gordon Recruitment Limited
IS Support Engineer (2nd/3rd Line) - Windows/Linux, SQL, Networking £35,000 - £40,000 + Mon - Fri + Progression + Company Benefits Wembley Are you an IS Support Engineer with Windows/Linux, VMware & networking experience, looking to work for one … established for over 170 years and operate at sites across the UK and Europe. This varied and challenging role, you will provide 2nd/3rd line support for both Windows and Linux environments, troubleshooting complex issues across systems and applications. You will manage virtualization using … fixed-term contract with a large company who will give you the opportunity to work with an extensive client base. THE ROLE * 2nd and 3rd line IT Support * Troubleshooting SQL Performance Issues * Working on Windows and Linux Operating Systems * System Administration * Monday to Friday role more »
Employment Type: Contract
Rate: £35000 - £40000/annum Training + Progression + Company Ben
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3rd Line Support Engineer

Durham, County Durham, United Kingdom
Paradigm Employment Services
3rd Line Engineer We have an exceptional opportunity for a driven, tech savvy 3rd Line Engineer to join an award-winning business that provides fully managed IT, support, and cloud solutions across the North East of England. Their comprehensive IT solutions have … and has a desire to progress in their career, taking on more responsibilities and becoming a future industry leader. Main Responsibilities for the successful 3rd Line Engineer: Provide technical lead services on project work such as Microsoft 365 migration, server installation, hardware/network refreshes Consult with … for the effective performance of the role. Follow & Adhere to the requirements of Information Security Management System Policies & Procedures. Main requirements for the successful 3rd Line Engineer: Experience gained working in a 2nd or 3rd Line IT Support role, either in an more »
Employment Type: Permanent
Salary: £30000 - £40000/annum + Company Benefits/ Bonus
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IT Manager - 3rd Line Support

London Area, United Kingdom
Hybrid / WFH Options
Mackenzie Jones
IT Manager - 3rd Line Support. T6/MN/1026382. £50K + Benefits Package. Onsite. Permanent. South West London. 📍 Location - Onsite Working - Monday to Friday during Term time - flexibility to work from home, or reduced hours during the school holiday periods. Must be Eligible to work in … the UK. The IT Manager must have hands-on 3rd Line Support experience & Education Sector experience. Additional IT Support is provided by an external MSP. The role will support 100 staff & 270 students. Technical Skills - Experience Required: IT Manager/or …/3rd Line IT Engineer - Hands-on - ideally Education Sector experience. 3rd Line IT Support experience - hands-on. Office 365 Administration. Windows 11/10. Support of End User Devices - iPhone, iPads, Android & Tablets. Apple, MAC - limited support more »
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3rd Line Support Engineer

Basingstoke, England, United Kingdom
Hybrid / WFH Options
Premier Group Recruitment
Role : 3rd Line Support Engineer Location : Basingstoke - Hybrid - 2/3 days per week onsite Salary : £55,000 We are looking to hire a 3rd Line Support Engineer on a permanent basis . You will be joining a small team … they embark on. They offer hybrid working with visits onsite to their Basingstoke based offices 2/3 days per week. For the successful 3rd Line Support Engineer our client is offer a salary of up to £55,000 and opportunities to earn overtime. The … the in-house systems up to date and work closely as a point of escalation for 2nd line team members. Skills & Responsibilities: 3rd line support of M365 and in-house O365 cloud experience Good understanding of ITIL methodology Experience with Change Management 3rd more »
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3rd Line Support analyst

Sheffield, England, United Kingdom
Senitor Associates
3rd Line support Analyst – Sheffield - £40K An established client of ours in the Technology sector are looking for a 3rd Line support Analyst to join their internal IT department, on a permanent basis. The successful candidate candidates will be responsible … networking and infrastructure maintains a high level of availability and performance. Key Responsibilities: Ensure the successful delivery of new infrastructure services. Resolving 2nd/3rd line support calls, supporting junior members of staff and assisting the Service Desk team. Experienced providing service/support … Design, build and deploy new network solutions with emphasis on security, reliability and scalability. This is an excellent opportunity for an enthusiastic and passionate 3rd Line support Analyst to join a successful organisation. Interviews are being arranged immediately for this role, so if this is more »
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IT 3rd Line Support Engineer

Stratford-Upon-Avon, England, United Kingdom
Chapman Tate Associates
our dynamic team in the fast-paced FMCG sector, where innovation and efficiency drive our success. We are seeking a talented and versatile IT 3rd Line Support Engineer to be an integral part of our IT department. If you're a problem-solver with a … passion for technology and a knack for networking and the Windows stack, we want to hear from you! Key Responsibilities: Provide 3rd line support for all IT-related issues, ensuring timely resolution and minimal disruption to operations. Troubleshoot and resolve complex issues related to the … staff, fostering a collaborative and learning-focused environment. Document all technical procedures and troubleshooting steps for future reference. Key Requirements: Proven experience in a 3rd line support role, preferably within an FMCG or similarly fast-paced environment. Strong expertise in the Windows stack, including Windows more »
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Third Line Support

Middlesbrough, England, United Kingdom
Hybrid / WFH Options
83zero
Role: 3rd Line Infrastructure Engineer Location: Middlesbrough (Hybrid, 2-3 days in the office) Salary: £55,000 to £60,000 per annum 83zero is partnered with a leading SaaS company specializing in construction software solutions. Ranked as the UK’s #1 construction-specific software provider, this company … large-scale digital transformation. The Role: We are seeking an experienced Infrastructure Engineer to join their IT team. You will be integral in delivering 3rd line IT support, managing live services, and resolving incidents. Additionally, you will support ongoing project initiatives aimed at … enhancing and upgrading infrastructure. Key Responsibilities: Provide 3rd line IT support, managing case workflows and resolving issues alongside internal teams and suppliers. Monitor, troubleshoot, and optimize infrastructure performance using tools like DataDog and Azure Monitor. Implement security best practices including identity and access management (IAM more »
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3rd Line IT Support Engineer

Bridgend, Wales, United Kingdom
Hybrid / WFH Options
In Technology Group
3rd Line IT Support Engineer – Bridgend - £45,000 + Unbelievable Benefits! Role : 3rd Line IT Support Engineer Location : Bridgend Salary : £40,000 - £45,000 + Benefits Interviewing Immediately – Apply Now Do you want to work for one of the best more »
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IT Support Engineer 2nd / 3rd Line

Ellesmere Port, England, United Kingdom
Hybrid / WFH Options
CNS IT Ltd
IT Support Engineer 2nd/3rd Line Location : Chester, CH1 6LT Salary : £26,000 to £34,000 depending on experience and qualifications + Annual Bonus Contract : Full Time, Permanent This is an exciting opportunity to join an established (18 years and counting) and successful IT … our offices • Our engineers have received a pay rise & bonus every year for the last 18 years! IT Support Engineer 2nd/3rd Line - The Role : The role involves the support of a wide range of IT systems, site visits to install equipment … team, the training you will receive and experience of working with multiple and diverse IT systems will result in you becoming a more accomplished 3rd line rated, top level IT Engineer able to face and solve any issue you come across – the ultimate engineer. Future progression in more »
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3rd line Network Support Engineer

Antrim, Northern Ireland, United Kingdom
Hybrid / WFH Options
MCS Group
MCS Group is delighted to be seeking an experienced 3rd Line Network Engineer, for an opportunity to fast-track your career and gain exposure to a fantastic array of clients, all in an environment where you will be exposed to cutting-edge technologies under the guidance of … some serious IT engineers. You need to be an experienced 3rd line engineer, hungry to join a team that will deliver on all the above. Why this is such a great opportunity Salary dependant upon experience - £40k - £50k Hybrid working model, 2 days work from home per … are. Please visit MCS Group to view a wide selection of our current jobs MCS group. jobs Skills: Network engineer support engineer 3rd line engineer system admin sys admin more »
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IT Support Engineer – Investment Firm - 1st-3rd Line

London Area, United Kingdom
Hybrid / WFH Options
Intellect Group
IT Support Engineer –Investment Firm - 1st-3rd Line Flexible hybrid working/Extensive Benefits/Great Bonus/Salary £45-55K A UK Investment Firm with fantastic benefits are recruiting for a IT Support Engineer to join their IT team in their … Central London based headquarters. The Support analyst will be dealing with a range of mostly 1st/2nd issues and some third. They will be triaging and closing tickets and providing general IT Support to the business. You will provide technical support and administration … more details! Flexible hybrid working/Extensive Benefits/Great Bonus/Salary £45-55K IT Support Engineer –Investment Firm - 1st-3rd Line more »
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2nd/3rd Line IT Support Technician - School IT Support

Chatham, England, United Kingdom
Atlas Support
Company Description Atlas Support provides tailored IT solutions for the educational sector, specialising in managed services, IT support, cloud solutions, cyber security, and hardware procurement. The company provides support in Kent and Greater London, offering comprehensive IT services designed to meet the unique needs … of schools and other educational institutions. We are looking for an experienced IT support technician who can provide expert support and lead a team of onsite technicians Role Description This is a full-time role based in our office in Chatham, Kent. This senior technician will … be responsible for overseeing technical support operations, managing IT resources, troubleshooting issues, and optimising IT operations to support a number of education establishments. This role is a fantastic opportunity for a motivated IT professional based in Kent to join a rapidly growing MSP that provides full more »
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3rd Line Support Engineer

Whiteley, England, United Kingdom
Hybrid / WFH Options
Spectrum IT Recruitment
Do you have a minimum of 3 years working for an MSP? Are you experienced with complex 3rd line support queries? We’re looking for a senior support engineer to join our growing team. As a member of the technical operations team, you … knowledge of technologies, excellent problem-solving skills, and the ability to manage multiple tasks efficiently whilst maintaining communication with our customers. Job responsibilities: Provide 3rd level technical support to customers, resolving complex hardware and software issues and reducing reoccurring incidents. Collaborate with, and mentor junior members of … technical assistance with the planning and implementation of internal and customer IT Projects. Create and maintain documentation for technical procedures, configurations and solutions. Support the Sales and Account Management Teams with customer-facing technical pre-sales assistance. Deliver product presentations and demonstrations, providing support at external more »
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3rd Line IT Support Engineer

Bridgend, Mid Glamorgan, Wales, United Kingdom
Hybrid / WFH Options
In Technology Group Limited
3rd Line IT Support Engineer - Bridgend - £45,000 + Unbelievable Benefits! Role : 3rd Line IT Support Engineer Location : Bridgend Salary : £35,000 - £45,000 + Benefits Interviewing Immediately - Apply Now Do you want to work for one of the best more »
Employment Type: Permanent, Work From Home
Salary: £45,000
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3rd Line IT Support

Stockton-On-Tees, County Durham, North East, United Kingdom
In Technology Group Limited
culture is focused on growth, training and progression are looking to expand their team and welcome some more tech wizzes into their booming team. 3rd Line IT Support Stockton-on-Tees City Centre £30,000 - £35,000 Main Duties: Supporting their growing base of small … critical services are running smoothly. Tech Stack: Hardware knowledge Office 365 - migrations Windows Server Networking/Routers/Switches Virtual Servers - Hyper-V Strong 3rd Line IT knowledge Company Benefits: A massive focus on mentoring company-wide, this includes: A senior staff member is a dedicated mentor more »
Employment Type: Permanent
Salary: £35,000
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3rd Line Support
10th Percentile
£32,750
25th Percentile
£35,500
Median
£42,000
75th Percentile
£52,125
90th Percentile
£56,875