Ellesmere Port, England, United Kingdom Hybrid / WFH Options
CNS IT Ltd
IT Support Engineer 2nd/3rdLine Location : Chester, CH1 6LT Salary : £26,000 to £34,000 depending on experience and qualifications + Annual Bonus Contract : Full Time, Permanent This is an exciting opportunity to join an established (18 years and counting) and successful IT … our offices • Our engineers have received a pay rise & bonus every year for the last 18 years! IT Support Engineer 2nd/3rdLine - The Role : The role involves the support of a wide range of IT systems, site visits to install equipment … team, the training you will receive and experience of working with multiple and diverse IT systems will result in you becoming a more accomplished 3rdline rated, top level IT Engineer able to face and solve any issue you come across – the ultimate engineer. Future progression in more »
2nd/3rdLine IT Support Analyst is required by a leading engineering firm based on site in close proximity to West Ham Train Station and paying up to £40k + Benefits. This position holds responsibility for providing advanced technical support to all … environment. As an employee-owned trust, the organisation are very focused on the well-being and career progression of their employees. Responsibilities ·2nd/3rdlinesupport ·Configuring installing and maintaining Hardware/Software and data back ups ·Monitoring and maintenance of computer systems, applications …/off boarding processes ·Maintain documentation and deploy software to PC's and servers Requirements ·At least 3 years experience in an IT support role ·Degree/Diploma in a relevant subject ·Strong knowledge of using and supporting Microsoft Windows Systems ·Solid SQL experience ·Understanding of Powershell scripture more »
Middlesbrough, England, United Kingdom Hybrid / WFH Options
83zero
Role: 3rdLine Infrastructure Engineer Location: Middlesbrough (Hybrid, 2-3 days in the office) Salary: £55,000 to £60,000 per annum 83zero is partnered with a leading SaaS company specializing in construction software solutions. Ranked as the UK’s #1 construction-specific software provider, this company … large-scale digital transformation. The Role: We are seeking an experienced Infrastructure Engineer to join their IT team. You will be integral in delivering 3rdline IT support, managing live services, and resolving incidents. Additionally, you will support ongoing project initiatives aimed at … enhancing and upgrading infrastructure. Key Responsibilities: Provide 3rdline IT support, managing case workflows and resolving issues alongside internal teams and suppliers. Monitor, troubleshoot, and optimize infrastructure performance using tools like DataDog and Azure Monitor. Implement security best practices including identity and access management (IAM more »
Glasgow, Glasgow City, City of Glasgow, United Kingdom
Nine Twenty
We are seeking a highly skilled Infrastructure/3rdLineSupport Engineer with excellent troubleshooting skills and great attention to detail to join our IT support team. You will be responsible for providing advanced technical support to both our customer base … This role requires in-depth knowledge of IT systems, strong problem-solving skills, and the ability to work both independently and collaboratively. Technical Support: Responding to client Support Requests through our ITSM Tools or by Telephone Provide expert-level support to resolve complex IT … issues escalated from 1st and 2nd linesupport teams. Diagnose and troubleshoot hardware, software, and network-connectivity related problems. Installing, and upgrading Operating Systems Administer and maintain servers, including installation, configuration, and troubleshooting of server operating systems Manage and optimize virtualization environments (VMware, Hyper-V, etc. more »
Job Title: 3rdLine Network Engineer Location: Gloucester Salary: Up to £45,000 + Benefits Are you an experienced Network Engineer looking to take the next step in your career? We have an exciting opportunity for a 3rdLine Network Engineer to join a … growing firm in Gloucester, offering up to £45,000 per year with excellent growth potential. Key Responsibilities : Provide 3rdlinesupport for complex network issues across LAN/WAN, firewalls, and VPNs. Troubleshoot and resolve high-level networking problems, ensuring system reliability and performance. Maintain … and manage network security, monitoring, and optimisation. Collaborate with other IT teams and departments to deliver seamless network services and upgrades. Mentor and support junior engineers, contributing to a collaborative and learning-focused environment. Key Skills : Strong experience with Cisco/Juniper routers and switches. Proficiency in configuring more »
role Experience in the IT Services sector Experience of working in an IT service desk team Knowledge of relevant industry Knowledge of technical support process Ability to use MS Word, Excel and Publisher Full driving licence (Manual) Desirable: Degree Level Cyber security qualification Experience … in Cyber Security Knowledge of Managed Print Solutions Experience using supplier portals and CRM systems What The Role Looks Like: Provide predominantly 2nd and 3rdline technical support to IT and Unified Communications clients. Ensure high-quality service delivery and regular system updates. Troubleshoot and … you're interested in this role, please apply or contact Jamie Watson at . We look forward to your inquiry! Job Title: 2nd and 3rdLineSupport Location: Crawley Salary: £30,000 - £35,000 per annum Full Time more »
Basingstoke, Hampshire, South East, United Kingdom
CBSbutler Holdings Limited
3rdLineSupport Network Engineer Location: Basingstoke Salary: £56 - £60k plus 3% SIS bonus and 10% DV allowance once through Candidates must be willing to go through SC and DV security clearance for this role. Your role will involve : I am looking for an ideally … not essential Demonstrable understanding of OSPF, EIGRP and BGP routing protocols. Demonstrable understanding of NAT, GRE Tunnelling protocol, DMVPN Tunnelling Protocol, Subnetting & Supernetting. Previous 3rdline troubleshooting and support experience. Network implementation in an offline environment. Please note: It's still worth applying even if more »
City of London, London, Charterhouse Square, United Kingdom
Langley James IT Recruitment
2nd Line/3rdLine Service Desk Technician paying up to £40k is required to join the IT team at an expanding construction company in Central London. The company have multiple sites across the UK which will need you to provide end-user support … and face-to-face, installing, updating, maintaining and supporting various software applications from different vendors. Successful candidates for this 2nd Line/3rdLine Service Desk Technician must have experience with supporting Windows OS, diagnosing and solving hardware faults, knowledge of ServiceNow, Azure, Active Directory … temporary sites Essential Experience Windows Operating Systems Active Directory - Azure Office365 Administration Microsoft Teams Admin Solid understanding of supporting Microsoft Office Applications VPN Support Experience working with Service Now Understanding and support of web gateway filtering Should you match the following requirements, APPLY TODAY more »
Antrim, Northern Ireland, United Kingdom Hybrid / WFH Options
MCS Group
MCS Group is delighted to be seeking an experienced 3rdLine Network Engineer, for an opportunity to fast-track your career and gain exposure to a fantastic array of clients, all in an environment where you will be exposed to cutting-edge technologies under the guidance of … some serious IT engineers. You need to be an experienced 3rdline engineer, hungry to join a team that will deliver on all the above. Why this is such a great opportunity Salary dependant upon experience - £40k - £50k Hybrid working model, 2 days work from home per … are. Please visit MCS Group to view a wide selection of our current jobs MCS group. jobs Skills: Network engineer support engineer 3rdline engineer system admin sys admin more »
Bridgend, Wales, United Kingdom Hybrid / WFH Options
In Technology Group
3rdLine IT Support Engineer – Bridgend - £45,000 + Unbelievable Benefits! Role : 3rdLine IT Support Engineer Location : Bridgend Salary : £40,000 - £45,000 + Benefits Interviewing Immediately – Apply Now Do you want to work for one of the best more »
Bridgend, Mid Glamorgan, Wales, United Kingdom Hybrid / WFH Options
In Technology Group Limited
3rdLine IT Support Engineer - Bridgend - £45,000 + Unbelievable Benefits! Role : 3rdLine IT Support Engineer Location : Bridgend Salary : £35,000 - £45,000 + Benefits Interviewing Immediately - Apply Now Do you want to work for one of the best more »
Birmingham, West Midlands, West Midlands (County), United Kingdom Hybrid / WFH Options
In Technology Group
Role: 3rdLine IT Support Engineer - Dynamic MSP Salary: £40,000 Location: Birmingham (Hybrid) Are you a seasoned 3rdLine IT Support professional looking to elevate your career within an energetic and supportive environment? We are seeking someone with strong … you've been waiting for. In this critical role at our client's innovative company: - You will utilize your proven expertise handling complex support queries that escalate beyond 2nd line. - Your ability to troubleshoot under pressure will be essential as we rely on maintaining robust uptime rates. - Being … server builds, network deployments and more The ideal candidate brings: - Demonstrable depth of knowledge from previous roles supporting diverse technologies at a third-line level - An understanding of how vital their work is when operating across various functions - providing both user support and contributing technical insights more »
Employment Type: Permanent
Salary: £35000 - £40000/annum hybrid working + excellent benefits
Job Description Role Description This is a full-time hybrid role for an Information Security Manager with 2nd and 3rdLine IT support experience. The role involves day-to-day tasks associated with planning, implementing, and maintaining an Information Security Management System (ISMS), including managing … cybersecurity risks, implementing network security measures, and ensuring compliance with industry standards. The Information Security Manager will also provide IT support … to the company and will be based in the London office, with flexibility for some remote work. Your past experience must include 2nd and 3rdline infrastructure support where you are able to advise and direct the technical team. Qualifications Experience in Information Security Management more »
Stevenage, Hertfordshire, South East, United Kingdom
Connexa
3rdLine Technical Support & Project Engineer Location: Stevenage (Head Office and Customer Sites) Contract: Full-time, Permanent Salary: Up to £45,000 (Dependent on experience) Working hours: 08:30-18:00, Monday to Friday (Excluding Public Holidays) Are you a seasoned IT professional with a … knack for problem-solving and delivering top-tier technical solutions? Our client is looking for an experienced 3rdLine Technical Support & Project Engineer to join their dynamic team in Stevenage. This is a fantastic opportunity to further your career, working across customer sites and the … IT infrastructure, including servers, networks, and security * Advise clients on system improvements and future IT strategies * Work closely with internal staff, clients, and 3rd parties to ensure high-quality service delivery * Keep accurate and up-to-date technical documentation Benefits: * Casual dress code * Company events * Pension scheme * Employee more »
Chester, Cheshire West and Chester, Cheshire, United Kingdom
Elevate Technology Group Ltd
Job Title: 3rdLine IT Support Engineer Location: Chester, United Kingdom Salary: £30,000 - £35,000 Benefits: Vendor Certifications/Qualifications, Private Pension, Healthcare We are seeking a 3rdLine IT Support Engineer to join an exciting and well established … If you are interested in this role and have the necessary skills and experience, please apply for immediate consideration and interview. **Keywords:** IT Support Engineer, IT Services, Windows Server, Linux, Networking, Virtualization Technologies, Active Directory, Office 365, Cloud Technologies, Troubleshooting. more »
Whiteley, England, United Kingdom Hybrid / WFH Options
Spectrum IT Recruitment
Do you have a minimum of 3 years working for an MSP? Are you experienced with complex 3rdlinesupport queries? We’re looking for a senior support engineer to join our growing team. As a member of the technical operations team, you … knowledge of technologies, excellent problem-solving skills, and the ability to manage multiple tasks efficiently whilst maintaining communication with our customers. Job responsibilities: Provide 3rd level technical support to customers, resolving complex hardware and software issues and reducing reoccurring incidents. Collaborate with, and mentor junior members of … technical assistance with the planning and implementation of internal and customer IT Projects. Create and maintain documentation for technical procedures, configurations and solutions. Support the Sales and Account Management Teams with customer-facing technical pre-sales assistance. Deliver product presentations and demonstrations, providing support at external more »
Whiteley, Hampshire, Segensworth, United Kingdom Hybrid / WFH Options
Spectrum IT Recruitment
Do you have a minimum of 3 years working for an MSP? Are you experienced with complex 3rdlinesupport queries? We're looking for a senior support engineer to join our growing team. As a member of the technical operations team, you … knowledge of technologies, excellent problem-solving skills, and the ability to manage multiple tasks efficiently whilst maintaining communication with our customers. Job responsibilities: Provide 3rd level technical support to customers, resolving complex hardware and software issues and reducing reoccurring incidents. Collaborate with, and mentor junior members of … technical assistance with the planning and implementation of internal and customer IT Projects. Create and maintain documentation for technical procedures, configurations and solutions. Support the Sales and Account Management Teams with customer-facing technical pre-sales assistance. Deliver product presentations and demonstrations, providing support at external more »
Join Our Team as a 3rdLine Helpdesk Engineer in Leeds. Position: Senior IT Helpdesk Engineer Location: Leeds Salary: Up to £50,000 per annum Key Responsibilities - Design, implement, and maintain IT infrastructure components such as servers, storage, networking, and virtualization technologies. Be a key member of … the IT Support Team, operating as an escalation point for the 1st and 2nd Line team. Provide key 3rdLine IT Support to external clientele Monitor system performance and troubleshoot issues to ensure optimal performance and reliability. Collaborate with cross-functional … to improve efficiency, scalability, and resilience of the infrastructure. Document system configurations, processes, and procedures for knowledge sharing and future reference. Provide technical support and guidance to internal teams and end-users as needed. Benefits - Competitive Salary Package - Enjoy a salary of up to £50,000, reflecting your more »
Employment Type: Permanent
Salary: £40000 - £50000/annum Training - Hands on - Exposure
IT Support Engineer –Investment Firm - 1st-3rdLine Flexible hybrid working/Extensive Benefits/Great Bonus/Salary £45-55K A UK Investment Firm with fantastic benefits are recruiting for a IT Support Engineer to join their IT team in their … Central London based headquarters. The Support analyst will be dealing with a range of mostly 1st/2nd issues and some third. They will be triaging and closing tickets and providing general IT Support to the business. You will provide technical support and administration … more details! Flexible hybrid working/Extensive Benefits/Great Bonus/Salary £45-55K IT Support Engineer –Investment Firm - 1st-3rdLinemore »
Liverpool, Merseyside, North West, United Kingdom Hybrid / WFH Options
Henderson Scott
We're looking for an experienced 3rdLineSupport Engineer to join our clients dynamic MSP team! If you thrive on solving complex IT issues and enjoy working with a variety of clients, this could be the perfect role for you. My client are a … hunt for talent individuals with a hunger to learn and progress and a passion for IT and Tech. Key Responsibilities: * Provide advanced technical support for Hardware and Software issues * Troubleshoot and resolve escalated issues * Provide technical support for networking, infrastructure and Cloud technology * Delivering exceptional customer … managing and troubleshooting VoIP Systems * Virtualization experience (Hyper-V, VMware) * Understanding of Networking - working with Routers, Switches, Servers, Firewalls, VPNs, VLANs and general support and troubleshooting. * Understanding of DNS, DHCP, TCP/IP and WAN/LAN Tech * Experience or Understanding of PowerShell Scripting (Desirable) Location: Liverpool (Hybrid more »
culture is focused on growth, training and progression are looking to expand their team and welcome some more tech wizzes into their booming team. 3rdLine IT Support Edinburgh City Centre £30,000 - £35,000 Main Duties: Supporting their growing base of small-to-medium … critical services are running smoothly. Tech Stack: Hardware knowledge Office 365 - migrations Windows Server Networking/Routers/Switches Virtual Servers - Hyper-V Strong 3rdLine IT knowledge Company Benefits: A massive focus on mentoring company-wide, this includes: A senior staff member is a dedicated mentor more »
Employment Type: Permanent
Salary: £30000 - £35000/annum 30 days holiday, pension, discount
culture is focused on growth, training and progression are looking to expand their team and welcome some more tech wizzes into their booming team. 3rdLine IT Support Edinburgh City Centre £30,000 - £35,000 Main Duties: Supporting their growing base of small-to-medium … critical services are running smoothly. Tech Stack: Hardware knowledge Office 365 - migrations Windows Server Networking/Routers/Switches Virtual Servers - Hyper-V Strong 3rdLine IT knowledge Company Benefits: A massive focus on mentoring company-wide, this includes: A senior staff member is a dedicated mentor more »
Stockton-On-Tees, County Durham, North East, United Kingdom
In Technology Group Limited
culture is focused on growth, training and progression are looking to expand their team and welcome some more tech wizzes into their booming team. 3rdLine IT Support Stockton-on-Tees City Centre £30,000 - £35,000 Main Duties: Supporting their growing base of small … critical services are running smoothly. Tech Stack: Hardware knowledge Office 365 - migrations Windows Server Networking/Routers/Switches Virtual Servers - Hyper-V Strong 3rdLine IT knowledge Company Benefits: A massive focus on mentoring company-wide, this includes: A senior staff member is a dedicated mentor more »
Operations Engineer - 3rdLine App Support Akkodis are currently working with a market leading software and solutions provider to recruit an experienced Operations Engineer with extensive application support experience both BAU and project focused. As an Operations Engineer, you will participate in the … Support, Deployment and Maintenance of a number of key software products. The Role As an Operations Engineer you will have an excellent understanding of computer systems and a demonstrated willingness to learn and apply new technology. You must possess superior technical aptitude, written and oral communications skills and … operate in extreme high pressure situations, successfully handle multiple priorities and possess a high level of discipline while remaining flexible. The Requirements Thirdline application support experience Experience of Microsoft SQL database management systems Experience of web server technologies such as IIS Experience with Windows Server more »
Job Description Application Support Analyst 2 nd and 3 rd Line Our Client an international company a looking to recruit an Application Support Analyst with experience of 2 nd and 3 rd line support. The main responsibility for providing day to day … operational support for the Clients Application Portfolio, through the effective use and management of incident, requests and problems. You will be responsible for the regular monitoring and maintenance of the application portfolio. In addition you will provide appropriate SharePoint expertise, in terms of support, content management … and development of sites, services and functionality. Responsibilities Provide 2 nd and 3 rd linesupport for the Clients application portfolio Monitor application systems, identifying performance trends and taking action when necessary to stop problems arising Liaise with 3 rd party suppliers, ensuring issues are escalated more »