Remote '3rd Line Engineer' Job Vacancies

24 of 24 Remote 3rd Line Engineer Jobs

Behind the mask of the 3rd Line Escalation Engineer.

City of London, London, United Kingdom
Hybrid / WFH Options
Mongoose Gray
versions of this ad. Below is the anaemic version. Bonus points if you can find the more analeptic version. And provide proof of your quest. Good luck! The 3rd Line Engineer will work for a high-growth, customer-centric, London-based tech business. The 3rd Line Engineer will earn … 000+ p.a. plus benefits. The 3rd Line Engineer will enjoy a strong work/life balance culture and hybrid working. The 3rd Line Engineer will act as the escalation point for 1st and 2nd line teams. The 3rd Line Engineer will mentor more … junior members of the service desk team. The 3rd Line Engineer will investigate and resolve complex software and hardware issues. The 3rd Line Engineer will assist the Project team with IT systems design and implementation. The 3rd Line Engineer will support the deployment of new More ❯
Posted:

Behind the mask of the 3rd Line Escalation Engineer.

London Area, United Kingdom
Hybrid / WFH Options
Mongoose Gray
versions of this ad. Below is the anaemic version. Bonus points if you can find the more analeptic version. And provide proof of your quest. Good luck! The 3rd Line Engineer will work for a high-growth, customer-centric, London-based tech business. The 3rd Line Engineer will earn … 000+ p.a. plus benefits. The 3rd Line Engineer will enjoy a strong work/life balance culture and hybrid working. The 3rd Line Engineer will act as the escalation point for 1st and 2nd line teams. The 3rd Line Engineer will mentor more … junior members of the service desk team. The 3rd Line Engineer will investigate and resolve complex software and hardware issues. The 3rd Line Engineer will assist the Project team with IT systems design and implementation. The 3rd Line Engineer will support the deployment of new More ❯
Posted:

3rd Line Engineer

Reading, Berkshire, South East, United Kingdom
Hybrid / WFH Options
DXP Talent Ltd
3rd Line Engineer £40,000 to £45,000 On site in Theale DXP Talent is working with a continuously evolving, ambition business who is looking for a 3rd Line Engineer to join their growing Infrastructure team. Joining an established team, the 3rd Line Engineer will … with some Azure services and ideally requires an Engineer to have all round experience of Networks, Server, Virtualisation, Storage. Candidates will ideally have 5+ years experience in 3rd Line/Infrastructure Support and can demonstrate good technical skills and knowledge in the following: - VMware - Windows Server (build and support) - O365 - Azure AD/Entra ID …/Autopilot - SANs and Backups - General Network and Security Support (LAN/WAN, Firewalls, Switches, Cyber awareness) In addition, the 3rd Line Engineer will be expected to have a high level of troubleshooting and fault finding experience as well as having a general interest in new IT technologies. Given the nature of the role, there More ❯
Employment Type: Permanent, Work From Home
Salary: £45,000
Posted:

Senior 3rd Line IT Engineer

London, South East, England, United Kingdom
Hybrid / WFH Options
MFK Recruitment
Senior 3rd Line IT Engineer Location: London Bridge Company: Managed Service Provider (MSP) This role will be office-based for the first 3–6 months, with the option to move to a hybrid working arrangement thereafter. Our client is a well-established MSP based in London Bridge. They are a close-knit team of … end technology services and support to a diverse range of clients, with a strong focus on reliability, security, and customer care. The Opportunity We are seeking an experienced Senior 3rd Line Engineer to join our growing technical team. This pivotal role involves: Acting as the go-to escalation point for complex issues Managing core client … You will work closely with our Service Desk and Project teams, maintaining high service standards, documenting solutions, and mentoring junior engineers through effective Standard Operating Procedures (SOPs). Senior 3rd Line IT Engineer - Key Responsibilities Act as the primary escalation point for complex 2nd/3rd line incidents and service requests across More ❯
Employment Type: Full-Time
Salary: £45,000 - £60,000 per annum
Posted:

3rd Line IT Support Engineer

Stevenage, Hertfordshire, England, United Kingdom
Hybrid / WFH Options
Circle Recruitment
3rd Line IT Support Engineer Education Organisation - Stevenage (1 day office-based, 4 days remote/onsite) Salary: £35K-£38K (DOE) Benefits: Up to 10% pension | 28 days annual leave + bank holidays A leading education organisation based in Stevenage is seeking a skilled and proactive 3rd Line IT Support Engineer … join their Technology in Schools team. This hybrid role offers a mix of office-based, remote, and onsite work supporting educational settings across the region. Position Overview: As a 3rd Line IT Support Engineer, you'll be a senior technical escalation point, lead infrastructure projects, and contribute to pre-sales solution design. You'll work … circlerecruitment (dot) com to join a forward-thinking MSP with a strong reputation and a friendly team culture. Key skills: MSP, 1st line, 2nd Line, 3rd Line, IT Support, Managed services, Microsoft, Azure, Office 365, IT Infrastructure, MSP, Education, Stevenage, Hertfordshire, St Albans, Welwyn Garden City, Hertford, Luton Circle Recruitment is acting as More ❯
Employment Type: Full-Time
Salary: £35,000 - £38,000 per annum
Posted:

3rd Line IT Support Engineer

Stevenage, Hertfordshire, South East, United Kingdom
Hybrid / WFH Options
Circle Group
3rd Line IT Support Engineer Education Organisation - Stevenage (1 day office-based, 4 days remote/onsite) Salary: £35K-£38K (DOE) Benefits: Up to 10% pension | 28 days annual leave + bank holidays A leading education organisation based in Stevenage is seeking a skilled and proactive 3rd Line IT Support Engineer … join their Technology in Schools team. This hybrid role offers a mix of office-based, remote, and onsite work supporting educational settings across the region. Position Overview: As a 3rd Line IT Support Engineer, you'll be a senior technical escalation point, lead infrastructure projects, and contribute to pre-sales solution design. You'll work … circlerecruitment (dot) com to join a forward-thinking MSP with a strong reputation and a friendly team culture. Key skills: MSP, 1st line, 2nd Line, 3rd Line, IT Support, Managed services, Microsoft, Azure, Office 365, IT Infrastructure, MSP, Education, Stevenage, Hertfordshire, St Albans, Welwyn Garden City, Hertford, Luton Circle Recruitment is acting as More ❯
Employment Type: Permanent, Work From Home
Salary: £35,000
Posted:

3rd Line Infrastructure Engineer

Salisbury, Wiltshire, South West, United Kingdom
Hybrid / WFH Options
Constant Recruitment
3rd Line Infrastructure Engineer Salisbury Hybrid working (mix of office, home, and client site) £38,000 £45,000 DOE Driving licence required client site visits involved Are you an experienced 3rd Line Engineer with a solid MSP background? Do you enjoy tackling a mix of infrastructure and networking challenges? Looking … will take ownership of escalated issues, support and guide more junior engineers, and lead on technical projects for a range of SME clients. What you will be doing: Providing 3rd line support and infrastructure troubleshooting Leading smaller client projects and rearchitecting customer networks Acting as an escalation point for complex issues Installing, configuring, and supporting client environments … Comfortable working across a broad IT estate (hardware, software, cloud, networking) Experience delivering infrastructure projects and identifying opportunities for improvement Y ou will need: Experience in a 2nd/3rd line role within an MSP environment Strong communication skills and client-facing confidence A methodical and calm approach under pressure Full UK driving licence and access to More ❯
Employment Type: Permanent, Work From Home
Salary: £45,000
Posted:

3rd Line Technical Projects Engineer

Princes Risborough, Buckinghamshire, South East, United Kingdom
Hybrid / WFH Options
turn IT on
3rd Line Technical Projects Engineer 3rd Line Technical Projects Engineer Remote - With occasional travel to Buckinghamshire £32,000 - £40,000 turn IT on is currently seeking a 3rd Line Technical Project Engineer who is motivated and enthusiastic about technology. The ideal candidate will have a More ❯
Employment Type: Permanent, Work From Home
Salary: £40,000
Posted:

3rd Line IT Support Engineer

Bridgend, Wales, United Kingdom
Hybrid / WFH Options
Accelero
3rd Line IT Support Engineer | Up to £45,000 | Hybrid (Bridgend/Remote) 🚀 Are you a seasoned 3rd Line IT Engineer ready to take on complex challenges in a dynamic hybrid environment? We're partnering with a rapidly growing MSP looking to strengthen their technical team with a confident, capable … 3rd Line Engineer. If you're passionate about solving deep technical issues and enjoy working with the latest tech stack, this could be your next big move. 💼 What You’ll Be Doing: Take ownership of escalated technical support tickets from 2nd line. Troubleshoot and resolve infrastructure issues across server, network, and cloud environments. Deliver outstanding customer service … VMware (clustered environments) Sophos (XG firewalls, Central suite), Datto, Veeam, Acronis HPE/Aruba Networking, VLANs, routing, MPLS Hosted VoIP (e.g. Gamma Horizon) ✅ What We’re Looking For: Solid 3rd Line support experience in an MSP or fast-paced environment. Deep knowledge of Microsoft and Office 365 ecosystems. Strong networking experience including VLANs and routing. Excellent communication More ❯
Posted:

3rd Line Support Engineer

London, South East, England, United Kingdom
Hybrid / WFH Options
Recruitvirt Ltd
3rd Line Support Engineer Location: London (Hybrid- 1 day in the office a week) Job Type- Permanent Our client is expanding their team and looking for a motivated 3rd Line Service Desk Engineer. The ideal candidate will have experience working with IT service providers and help desks. You will work with other … project work on the above technologies Ability to lead on projects across Modern Work and Azure, with some hand holding but with a desire to be self sufficient. Provide 3rd line support and handle escalation tickets for Modern Work and Azure technologies. Collaborate with customers and internal teams to ensure smooth project delivery and system performance. Travel … site visits when required. About You: Proven ability to deliver project work in line with best practices and deadlines. Confident troubleshooting and resolving complex issues at a 3rd-line level. Excellent communication skills, with a proactive and collaborative approach. Self-motivated, eager to learn, and capable of working both independently and as part of a More ❯
Employment Type: Full-Time
Salary: £45,000 - £60,000 per annum
Posted:

2nd/3rd Line Engineer

Essex, England, United Kingdom
Hybrid / WFH Options
Circle Recruitment
2nd/3rd Line IT Support Engineer About the Role An exciting opportunity has arisen to join a fast-growing technology consultancy and managed service provider. This is not a traditional support role; we place customer service at the heart of everything we do, and we are looking for someone who shares that passion. This … position is ideally suited to a senior 2nd Line Engineer or an experienced 3rd Line Engineer who is confident taking ownership of complex issues and delivering high-quality technical solutions. You will work across a wide range of technologies, from on-premise infrastructure to cloud environments, while contributing to key projects … will be required, we offer a flexible hybrid working model with 1-2 days per week in the office. Key Responsibilities Provide escalation support for 1st and 2nd Line engineers and handle complex Service Desk requests. Perform onsite support, installations, and troubleshooting where remote resolution is not possible. Take ownership of Service Desk innovation and continuous improvement initiatives. More ❯
Employment Type: Full-Time
Salary: £35,000 - £43,000 per annum
Posted:

3rd Line Infrastructure Engineer

Leominster, Herefordshire, West Midlands, United Kingdom
Hybrid / WFH Options
Leidos Innovations UK Limited
3rd Line Infrastructure Engineer We are in search of a 3rd Line Infrastructure Engineer to join Leidos UK within the Defence Team, based Herefordshire. In response to the success of the growing business, Leidos requires a number of 3rd Line Infrastructure Engineers to support this expansion by More ❯
Employment Type: Permanent
Salary: £55,000
Posted:

3rd Line Support Engineer

Bristol, Avon, South West, United Kingdom
Hybrid / WFH Options
IO Associates
3rd Line Support Engineer Location: Bristol - Hybrid/Onsite Salary: Up to £45,000 We're looking for an experienced 3rd Line Support Engineer to join a growing IT team and play a pivotal role in supporting, maintaining, and securing business-critical systems. Acting as an escalation point for 1st … and 2nd line support, this role will give you the opportunity to work with a wide range of modern technologies while delivering projects that make a real impact. What you'll be doing Acting as the go-to point for escalated incidents and complex service requests Managing and maintaining core infrastructure including servers, storage, networking, and cloud platforms … Microsoft Exchange and Office 365 Delivering IT projects from planning through to successful completion Maintaining clear documentation and contributing to internal knowledge sharing What we're looking for Proven 3rd line/senior technical support experience Strong skills across Windows Server, Active Directory/Entra ID, Exchange/Office 365 Hands-on knowledge of Azure and/ More ❯
Employment Type: Permanent
Salary: £45,000
Posted:

3rd Line Engineer

Glasgow, Scotland, United Kingdom
Hybrid / WFH Options
Be-IT
A leading IT services provider is seeking an experienced 3rd Line Engineer to join its technical operations team. This role is pivotal in resolving complex technical issues, mentoring junior engineers, and contributing to the continuous improvement of service delivery. Key Responsibilities Act as the final escalation point for advanced support tickets and critical incidents. Troubleshoot … and resolve issues across infrastructure, cloud platforms, and networking environments. Collaborate with 1st and 2nd line teams to enhance overall service capability. Manage high-priority tickets in line with SLAs … and business impact. Support infrastructure upgrades, migrations, and client onboarding projects. Maintain detailed documentation and contribute to knowledge sharing across the team. What You’ll Bring Proven experience in 3rd line support within an IT or MSP environment. Strong technical knowledge in: Windows Server (2016–2022), Active Directory, Group Policy Microsoft 365, Azure, Intune, Exchange Online Networking More ❯
Posted:

Senior 3rd Line Support Engineer

City of London, London, United Kingdom
Hybrid / WFH Options
Maxwell Bond
Senior 3rd Line Support Engineer (Infrastructure & Networking) Central London | Up to £52k | Hybrid Are you an experienced Third Line Support Engineer looking to take on more complex infrastructure and networking challenges? We’re working with a leading Managed Service Provider (MSP) based in Central London, supporting hundreds of businesses across the … chance to take ownership of high-impact projects, shape infrastructure strategy, and act as the technical escalation point for a talented engineering team. Key Responsibilities Escalate and resolve complex 3rd-line issues across infrastructure, networking, and cloud. Design, configure, and manage Windows Server and virtualization (Hyper-V/VMware). Oversee networks: DNS, DHCP, VLANs, VPNs, routing More ❯
Posted:

Senior 3rd Line Support Engineer

London Area, United Kingdom
Hybrid / WFH Options
Maxwell Bond
Senior 3rd Line Support Engineer (Infrastructure & Networking) Central London | Up to £52k | Hybrid Are you an experienced Third Line Support Engineer looking to take on more complex infrastructure and networking challenges? We’re working with a leading Managed Service Provider (MSP) based in Central London, supporting hundreds of businesses across the … chance to take ownership of high-impact projects, shape infrastructure strategy, and act as the technical escalation point for a talented engineering team. Key Responsibilities Escalate and resolve complex 3rd-line issues across infrastructure, networking, and cloud. Design, configure, and manage Windows Server and virtualization (Hyper-V/VMware). Oversee networks: DNS, DHCP, VLANs, VPNs, routing More ❯
Posted:

3rd Line IT Helpdesk Engineer

Bournemouth, England, United Kingdom
Hybrid / WFH Options
Protect Line
Job Title: 3rd Line IT Helpdesk Engineer Reports to: IT Helpdesk Manager Salary: £30,000 - £33,000 Hours: 40 hours per week (Monday to Friday) Location: Bournemouth Are you ready to elevate your career in a vibrant and innovative tech environment? At Protect Line, we're searching for an experienced and highly skilled … 3rd Line IT Helpdesk Engineer who excels in problem-solving and thrives on delivering top-notch service. This senior role is the final escalation point for complex IT-related issues and plays a crucial part in the maintenance, development, and implementation of our core infrastructure. The successful candidate will be responsible for managing and supporting … and security. This position offers the opportunity to lead on substantial infrastructure upgrades and the assessment of new technologies. Investing in Our People to Protect Yours - At Protect Line, we believe that investing in every employee provides a platform for opportunity and growth. Helping people become the best version of themselves is key to delivering an exceptional service More ❯
Posted:

Infrastructure Engineer - 3rd line - Hybrid

Bletchley, Buckinghamshire, United Kingdom
Hybrid / WFH Options
hireful
We re looking for an Infrastructure Engineer who loves solving problems, keeping systems secure, and making things run better. You ll be joining a global team of 45,000+ … people with the freedom to shape how critical IT systems are built and maintained across the UK and beyond. Role: Infrastructure Engineer (Systems Engineer/3rd Line Support/IT Engineer) Location: Milton Keynes hybrid (2 days WFH after probation) Package: £48,000 + 5% pension + 5% Bonus + More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Infrastructure Engineer - 3rd line - Hybrid

Milton Keynes, Buckinghamshire, South East, United Kingdom
Hybrid / WFH Options
Hireful
We're looking for an Infrastructure Engineer who loves solving problems, keeping systems secure, and making things run better. You'll be joining a global team of 45,000+ … people — with the freedom to shape how critical IT systems are built and maintained across the UK and beyond. Role: Infrastructure Engineer (Systems Engineer/3rd Line Support/IT Engineer) Location: Milton Keynes – hybrid (2 days WFH after probation) Package: £48,000 + 5% pension + 5% Bonus + More ❯
Employment Type: Permanent, Work From Home
Salary: to 48K + 5% Pension + 5% Bonus 25 days rising to 30
Posted:

3rd Line IT Technical Support Engineer

Cardiff, South Glamorgan, Wales, United Kingdom
Hybrid / WFH Options
Operations Resources
IT Managed Services 3rd Line Service Desk Engineer Location: Cardiff, United Kingdom Location: Hybrid working Salary: to £35000 Hours: 40hrs per week, which will include a rota. Job Summary: The Third Line Service Desk Engineer will be responsible for providing advanced technical support, managing the infrastructure and security requirements of the … efficient ways of working. Backup Management Working with My client’s SaaS backup solution to ensure efficient and smooth operation Triaging tickets received via service desk escalation. Liaising with 3rd party support for critical requests. Disaster Recovery and Restore Testing Management: Manage, Review, and ensure the Disaster Recovery Plan is fit for purpose, via detailed documentation in conjunction with More ❯
Employment Type: Full-Time
Salary: £35,000 per annum
Posted:

3rd Line Service Desk Engineer

City, Cardiff, United Kingdom
Hybrid / WFH Options
Focus Resourcing
Our client are seeking an experienced 3rd Line Service Desk Engineer to join them on a permanent basis. You will be responsible for providing advanced technical support and managing the infrastructure and security requirements for customers; handling a variety of complex issues, ensuring system availability, maintaining security standards across various platforms, and providing detailed reporting More ❯
Employment Type: Permanent
Salary: GBP 30,000 - 35,000 Annual
Posted:

3rd Line Service Desk Engineer

Cardiff, South Glamorgan, Wales, United Kingdom
Hybrid / WFH Options
Focus Resourcing Group
Our client are seeking an experienced 3rd Line Service Desk Engineer to join them on a permanent basis. You will be responsible for providing advanced technical support and managing the infrastructure and security requirements for customers; handling a variety of complex issues, ensuring system availability, maintaining security standards across various platforms, and providing detailed reporting More ❯
Employment Type: Permanent, Work From Home
Salary: £35,000
Posted:

Operations Analyst Engineer (3rd line support)

London, United Kingdom
Hybrid / WFH Options
Pontoon
Operations Analyst Engineer IT&D End User Computing Operations Analyst Engineer Duration: 6 Month Contract (Likely to extend to 12 Months) Location: Plymouth (Mostly Remote Working) Pay Rate: From £400 per day Job Overview: We're looking for an Operations Analyst Engineer to support the delivery of efficient, technology-driven services within a leading More ❯
Employment Type: Contract
Rate: £400 - £450/day
Posted:

Operations Analyst Engineer 3rd line support

London, South East, England, United Kingdom
Hybrid / WFH Options
Pontoon
Operations Analyst Engineer IT&D End User Computing Operations Analyst Engineer Duration: 6 Month Contract (Likely to extend to 12 Months) Location: Plymouth (Mostly Remote Working) Pay Rate: From £400 per day Job Overview: We're looking for an Operations Analyst Engineer to support the delivery of efficient, technology-driven services within a leading More ❯
Employment Type: Contractor
Rate: £400 - £450 per day
Posted:
3rd Line Engineer
10th Percentile
£33,750
25th Percentile
£39,250
Median
£47,000
75th Percentile
£52,875
90th Percentile
£57,500