1 of 1 Remote ADSL Jobs

will make a real impact. You'll be the first point of contact for our customers, supporting a range of home connectivity and communication products including FTTP, FTTC, SoGEA, ADSL, PSTN, VoIP, and email. Your goal? Resolve issues efficiently, educate customers on self-service tools, and ensure every interaction leaves them feeling confident in both the service and the support … queries with attention, care and urgencyContributing ideas for service improvements and team developmentParticipating in team meetings and department meetings What You'll Bring: Technical Skills: A solid understanding of ADSL, FTTC, FTTP(H), PSTN & VoIP productsPrevious work experience within the ISP Industry, IT Helpdesk, or a comparable Technical Support environmentFamiliarity with internet technologies such as Email, HTTP, DNS, IPv4/ More ❯