Director of Platform Engineering
- Location
- Greater London, England, United Kingdom
model, reducing manual intervention, operational toil and human hand-offs through better tooling, workflow automation and self-healing capabilities. Explore and adopt appropriate Agentic AI and intelligent automation capabilities to improve operational decision support, incident triage, runbook execution, knowledge retrieval, change preparation and service management workflows. Own SaaS operational standards … auditable. Experience reducing operational toil through automation, workflow redesign, self-service capabilities, standardised runbooks and improved observability. A strong understanding of how Agentic AI or intelligent automation can be applied safely and pragmatically to operational workflows, while maintaining appropriate human oversight, control and auditability. The technical depth to challenge designs ...