Remote Contact Solutions Architect
Edinburgh, MLN, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
NatWest
customer trends The skills you'll need As a Remote Contact Solutions Architect, you’ll bring expert knowledge of contact centre technologies specifically Amazon Connect. You’ll also be proficient in designing, implementing and optimising contact centre environments including call routing, Interactive Voice Response (IVR) and journey automation … Python programming for automation data processing and integration Deep understanding of AWS Cloud services including but not limited to Amazon Connect, Lambda, S3 and Cloud formation more »
Employment Type: Full Time
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