Contract - Senior CXE Engineer - Amazon Connect
- Hiring Organisation
- INNOVATIVE TECH PEOPLE LTD
- Location
- City of London, London, United Kingdom
- Employment Type
- Contract, Work From Home
quality of your workstream from first commit through production cutover. This role blends deep Amazon Connect platform engineering, generative AI development on Bedrock and Claude, and full-stack serverless work, with regular direct interaction with customer engineering teams. Responsibilities Your Assignment AI Agent & Conversational AI Development Build AI-native … self-service using Amazon Connect AI agents, Amazon Q in Connect, and Amazon Bedrock (Claude model family), implementing multi-agent orchestration patterns, orchestrator agents delegating to task-specific agents with escalation paths to human queues Engineer prompts and tool-calling integrations at production scale: SearchProfiles lookups, case creation, external ...