Server Microsoft Exchange 2016 Microsoft 365 Arcserve/Veritas backup Clearswift Email and Web Gateways Trellix Anti-Virus software (ePO and McAfee endpoint security) Avaya IP phones Windows Server Update Services Active Directory DNS TeamViewer Cisco network devices VMware Nessus Tenable vulnerability scanner Desirable skills: Microsoft SQL Working knowledge of more »
Solarwinds - Service Desk Software experience Experience of Palo Alto firewalls Firemon - Network Security Devices and Policy Management Complex Switches experience is essential. Experience of Avaya PABX systems Responsible for the maintenance of the IT infrastructure of the Bank by providing first line support of software, hardware and networking that incudes more »
key skills: CCNP level networking Solarwinds - Service Desk Software experience Experience of Pal Alto firewalls Firemon - Network Security Devices and Policy Management Experience of Avaya PABX systems Responsible for the maintenance of the IT infrastructure of the Bank by providing first line support of software, hardware and networking that incudes more »
E Technologies Microsoft Windows Microsoft Office Suite iManage DeskSite and FileSite Citrix/VPN Polycom and Cisco Video Conference Systems AirWatch PeopleSoft Carpe Diem Avaya iOS/Apple/iPhones/iPads MFA Zoom, WebEx, Skype for Business ITSM Ticket Management System Lenovo laptops and desktops HP Printers more »
Science or a related subject is highly desirable Key Responsibilities: Provide comprehensive desktop support, encompassing telecoms and network services. Oversee telecom systems, including Etrali, Avaya, Audionet, Cybertec, IPC. Address and resolve user issues efficiently through the ticketing system. Ensure clarity during application and peripheral installations for users. Employ targeted questioning more »
Platform Fircosoft Continuity IBM Power 10 IBM SAN mirroring and Zoning implementation IBM SAN level replication to DR Finastra OPICS suite of server products Avaya IP phones F5 Firewalls/Load Balancers Citrix Load Balancers Microsoft 365 Tenable Nessus Vulnerability scanner Linux Administrator Due to the volume of applications received more »
an individual with relevant expertise and hands-on, coupled with business acumen, and passion for continued knowledge acquisition and growth in the field of Avaya Contact Centre Solution. As a team we provide services for UK ... more »
will play a pivotal role in defining and executing a comprehensive roadmap for migrating our client's contact center operations from an on-premise Avaya system to the Genesys Cloud CX platform. This individual will assess current operations, identify opportunities for improvement, and lead the planning and implementation of cloud … strong background in contact center technologies, cloud migration, and project management within the insurance industry. Key Responsibilities: · Conduct a thorough assessment of the current Avaya system, Contact center operation processes including infrastructure, applications, and workflows. · Develop a detailed migration roadmap tailored to the client's specific needs, including timelines, milestones … throughout the migration process. Mandatory Skills: · Proven experience in leading large-scale cloud migration projects, specifically involving contact center technologies. · Deep understanding of both Avaya and Genesys Cloud CX platforms. · Strong project management skills, with experience in Agile or similar methodologies. · Excellent analytical and problem-solving abilities. · Effective communication and more »