Service Transition activitiesWhat we need from you:Experience in the use of management information from the following Security tools : SIEM, EDR, Vulnerability Intelligence or Behavioural Analysis.Project Management Experience (PRINCE2, AGILE etc)CompTIA Security.Understanding of incident response and Cyber Kill Chain.ITIL Foundation Level (v3 or v4).Background in a customer more »
organisation, helping to shape future strategies, improve customer experience, deepen engagement, drive revenue and improve efficiencies across the business. THE ROLE AND RESPONSIBILITIES Developing analysis related to understanding customers, CRM & Loyalty, marketing performance and broader retail insight requirements Deliver PIRs related to business loyalty schemes and CRM activities, identifying … opportunities and making informed recommendations Create forecasting and measure campaign performance across marketing channels Support on deep-dives and analysis into performance to generate actionable insights Building relationships with key stakeholders from across the business and translate their ambitions and goals into analytical challenges YOUR KEY SKILLS AND EXPERIENCE … SQL and Data Visualisation experience Experience of marketing campaign design analysis, working with customer data to find insights and drive business change Experience in customer behaviouralanalysis Strong background in stakeholder management THE BENEFITS Up to £50,000 + bonuses Hybrid London HOW TO APPLY If interested more »
customer analytics techniques, as well as the practical application for business benefit e.g. creation of RFM models, personas and production of digital engagement metrics & behaviouralanalysis Recommend and develop new insights capability to drive efficiency and sophistication. Previous experience or an understanding of machine learning or AI is … in a virtual team environment. Occasional travel to other CPM and client offices within the UK is required. Essential skills: Advanced data handling & statistical analysis Designing process automation through scripting & parameterisation SQL & Python ETL tools e.g. Microsoft Data Factory or Alteryx Experience using Power BI, Excel, PowerPoint Excellent written more »
and sales, POS technology and payment solutions. The role The Data Analyst will help the business to understand customer needs and behaviours through the analysis of complex data sets and subsequent translation into meaningful, shareable insights and stories. This role will be hands on with building visualisations in Tableau … and ad hoc analysis to inform the optimisation of digital products and features. As a Data Analyst, you will: Monitor and report on key KPIs. Be hands-on with building visualisations using Tableau and Google Data Studio/Looker Sutdio. Identify data requirements, working with international data teams to … channels and deliver economic efficiency. Deliver enhanced customer profiling and segmentation. Measure the effectiveness of customer-facing products, features and campaigns. Provide ad-hoc analysis to inform the optimisation of customer-facing products, features and campaigns. To apply, you should have Experience working as a Data Analyst with good more »
