6 of 6 CTI Jobs

Contact Center Engineer

Hiring Organisation
HAN IT STAFFING INC
Location
United States
Employment Type
Permanent
Salary
USD 75 Annual
Connect ecosystem: Connect, Lex, Polly, Transcribe, Contact Lens. AWS services: Lambda, API Gateway, DynamoDB, S3, Kinesis, Redshift, Athena. IVR/IVA design, telephony, and CTI integration. Caller authentication/identity verification patterns and secure PHI/PII handling. CRM and enterprise integration (Salesforce, ServiceNow, and healthcare core systems). Infrastructure ...

AWS Connect Developer CCaaS

Hiring Organisation
Gazelle Global Consulting Ltd
Location
London, United Kingdom
Employment Type
Contract, Work From Home
enterprise environment building and enhancing cloud contact centre capabilities using modern AWS technologies. Key experience required: Strong Amazon Connect implementation experience across IVR, routing, CTI and CRM integrations AWS services including Lambda, API Gateway, S3 and CloudWatch Experience with Amazon Lex, AI/ML services and LLM integrations TypeScript/ ...

Lead Technical Architect

Hiring Organisation
DWP Digital
Location
Leeds, West Yorkshire, Yorkshire, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£95,000
availability environments You have experience with telephony and contact centre technologies (such as Cisco, Avaya, Genesys, Amazon Connect or NICE CXone), including VoIP, IVR, CTI and ACD You understand AI and automation in contact centres, including conversational IVR, NLP, chatbots, speech analytics, real-time agent support, and WFM/ ...

Lead Technical Architect

Hiring Organisation
DWP Digital
Location
Birmingham, West Midlands, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£95,000
availability environments You have experience with telephony and contact centre technologies (such as Cisco, Avaya, Genesys, Amazon Connect or NICE CXone), including VoIP, IVR, CTI and ACD You understand AI and automation in contact centres, including conversational IVR, NLP, chatbots, speech analytics, real-time agent support, and WFM/ ...

Lead Technical Architect

Hiring Organisation
DWP Digital
Location
Manchester, North West, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£95,000
availability environments You have experience with telephony and contact centre technologies (such as Cisco, Avaya, Genesys, Amazon Connect or NICE CXone), including VoIP, IVR, CTI and ACD You understand AI and automation in contact centres, including conversational IVR, NLP, chatbots, speech analytics, real-time agent support, and WFM/ ...

Lead Technical Architect

Hiring Organisation
DWP Digital
Location
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£95,000
availability environments You have experience with telephony and contact centre technologies (such as Cisco, Avaya, Genesys, Amazon Connect or NICE CXone), including VoIP, IVR, CTI and ACD You understand AI and automation in contact centres, including conversational IVR, NLP, chatbots, speech analytics, real-time agent support, and WFM/ ...