2 of 2 Call Centre Manager Jobs

Interim Change Manager (Contact/Call Centre experience essential) Location: UK (with travel to regional sites) Contract: Interim (3-6 months+) Start: Immediate/ASAP We are partnering with a leading services organisation to appoint an experienced Interim Change Manager (Contact/Call Centre … service operations. This is a high impact role focused on improving operational performance, customer experience, and embedding sustainable change across a multi-site contact centre environment The Role You will lead the end to end delivery of change initiatives across call and contact centre operations, working closely ...

Interim Programme Manager - Call/Contact Centre Location: UK (with regular travel to regional sites) Contract: Interim (6 months +) Start Date: ASAP We are supporting a leading UK Healthcare organisation undergoing significant transformation across its customer operations and are seeking an experienced Interim Contact Centre Programme Manager to lead a complex, multi-site programme. This role will take ownership of a large-scale transformation spanning people, process, and technology across a distributed contact centre network. The Role Reporting into the Chief Transformation Officer, you will be responsible for end-to-end programme ...