18 Chatbot Jobs

about AI and embracing change across the business? We are seeking an experienced and dynamic individual to join our Customer Operations team as a Chatbot Platform Product Owner. This role involves overall capability definition and roadmap ownership for our global chatbot platform within Customer Operations. The successful candidate will play … a pivotal role in driving the evolution of our chatbot capabilities and ensuring seamless integration into our technology stack. What’s in it for you? This role will be hugely influential in the business having the opportunity to make a major impact on the tools we use to ensure our … customer promises are upheld and too deliver an exceptional customer experience. Summary of your day to day? Prioritise backlog of feature enhancements for current chatbot (new platform features and transactional in-product capabilities) Work with development team to ensure features are delivered as expected, with high quality and in line more »

in their journey where they're expanding their product offering. Your role will be to design, develop, train, and maintain their award-winning conversational chatbot platform. You'll take ownership of designing conversational structures, dialogues, and flows and liaise with ML Engineers to train and optimise language understanding models based … who are technically astute but are also compassionate, and empathetic and want to use their skills for something meaningful. The mission is to develop chatbots to have an emotional support element and understand the past histories and struggles of each user, so sentiment AI knowledge would be a real bonus. … Requirements: Min 2 years experience in designing conversations for chatbots, voice assistants, virtual agents. Understanding of NLP concepts, including intent recognition, entity extraction and sentiment analysis. Strong writing and scripting skills t Experience with virtual agent platforms such as IBM Watson, DialogFlow or similar. On Offer: Salary- Up to more »

Working with B2B clients and other team members to design digital processes that can settle an insurance claim in seconds • Designing a highly engaging chatbot experience for customers to notify their insurer of a new claim • Running system checks/API calls to validate whether the customer has a valid … and correlate that to how they impact client requirements and needs • To demonstrate you can excel at technical tasks, and display creativity regarding designing chatbot experiences • To demonstrate dedication to exceeding client expectations and build strong relationships with all team members within the growth and innovation team Benefits: • Flexible work more »