Senior Major Incident Manager
- Hiring Organisation
- Lorien
- Location
- Manchester, Lancashire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- Salary negotiable
Problem Management and Service Insight across a complex, always-on environment. This is a high-impact leadership role combining incident command, service governance and continuous improvement . You'll lead the response to major incidents, while driving long-term service stability, performance and operational excellence across … minimising customer impact Providing calm, authoritative leadership in high-pressure situations Delivering executive-level communication and reporting during incidents and service reviews Driving continuous improvement through insight, lessons learned and preventative actions Operating across multi-supplier, cloud and on-prem environments Managing risk, governance and engagement with ...