Accrington, England, United Kingdom Hybrid / WFH Options
World Options Ltd
documentation, and security practices across the heterogeneous UK platforms. Chair Change Advisory Board (CAB) meetings, rigorously tracking compliance metrics and driving necessary remediation actions. Service & Support Excellence: Lead the continuousimprovement programme for the Help Desk function in close partnership with the UK IT Manager. Establish and monitor effective Service Level Agreements (SLAs) and Operational Level Agreements … at all levels within a UK business structure. Highly analytical mindset with a strong ability to clearly link technology initiatives to key commercial KPIs (e.g., sales performance, margin improvement, EBITDA contribution). Education & Certifications Bachelor’s degree in Computer Science, Information Systems, Business, or a related field. Desirable: Relevant certifications such as Agile/Scrum (e.g., PSM, CSM More ❯
Liverpool, Lancashire, United Kingdom Hybrid / WFH Options
Onyx-Conseil
with Product Owners, BAs, and Designers to translate business needs into technical solutions Maintain alignment with our standards on DevOps, testing strategies, and resilience Advocate for performance, security, and continuousimprovement across our products Manage 3rd-party technical relationships where necessary Support incident response and BAU priorities when required What you'll bring to the team: Strong … customers, ensuring they find policies that meet their needs and provide the peace of mind that comes with high-quality cover. At Acorn Insurance, we offer comprehensive training and continuous in-house coaching. You'll receive in-depth, FCA-regulated industry knowledge and all the tools necessary to grow your career with us. We celebrate diversity and are committed More ❯
Liverpool, Merseyside, North West, United Kingdom Hybrid / WFH Options
Acorn Insurance
with Product Owners, BAs, and Designers to translate business needs into technical solutions Maintain alignment with our standards on DevOps, testing strategies, and resilience Advocate for performance, security, and continuousimprovement across our products Manage 3rd-party technical relationships where necessary Support incident response and BAU priorities when required What you'll bring to the team: Strong … customers, ensuring they find policies that meet their needs and provide the peace of mind that comes with high-quality cover. At Acorn Insurance, we offer comprehensive training and continuous in-house coaching. You'll receive in-depth, FCA-regulated industry knowledge and all the tools necessary to grow your career with us. We celebrate diversity and are committed More ❯
methodologies, demonstrated through ongoing professional development and training. Ability to produce complete and accurate documentation of processes, evaluated through reviews and usage metrics. Ability to foster an environment of continuousimprovement, contributing to innovative solutions and initiatives within AI practices aligned to business goals. Experience in enhancing AI model accuracy, efficiency and predictive capabilities, with demonstrable performance More ❯
City of London, London, United Kingdom Hybrid / WFH Options
CMS Distribution
down time communicated to stakeholders of the platform. Work with IT and Internal Communications on platform updates, user permissions, and content layouts. Raise any issues or opportunities for improvement through the appropriate channels. 6. HRIS Helpdesk Management Operate the HRIS helpdesk, managing incoming queries and ensuring timely and helpful responses. Use a ticketing or tracking system to categorise … scale projects or configuration changes as part of broader system improvements. Maintain and optimize Zendesk configurations and workflows to support efficient HR service delivery and enhance user experience. 10. ContinuousImprovement and Operational Support Monitor system performance, user feedback, and common issues to suggest and support process improvements. Contribute to automation efforts and enhancements that streamline administrative More ❯
down time communicated to stakeholders of the platform. Work with IT and Internal Communications on platform updates, user permissions, and content layouts. Raise any issues or opportunities for improvement through the appropriate channels. 6. HRIS Helpdesk Management Operate the HRIS helpdesk, managing incoming queries and ensuring timely and helpful responses. Use a ticketing or tracking system to categorise … scale projects or configuration changes as part of broader system improvements. Maintain and optimize Zendesk configurations and workflows to support efficient HR service delivery and enhance user experience. 10. ContinuousImprovement and Operational Support Monitor system performance, user feedback, and common issues to suggest and support process improvements. Contribute to automation efforts and enhancements that streamline administrative More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Morgan Law
A Council in Greater London are seeking a Power Platform Developer on an interim basis to provide expert technical leadership in the design, build and continualimprovement of Microsoft Power Platform "Service Packs." These will consolidate Finance, HR, Contracts, Risk and Service-performance data into intuitive Power Apps and analytical dashboards-enabling decision-makers across the Council to More ❯
Digitalising Energy Flexibility Bridge Programme, unlocking actionable case studies for growth and impact, acting as a trusted advisor and champion for design excellence. What You'll Do Lead the continuousimprovement of design and service transformation processes and practices to maximise efficiency, quality, and value for users and clients. Oversee the end-to-end management of service … as the primary point of contact for service design matters on assigned projects. Establish and monitor key performance indicators (KPIs) for service transformation activities, providing actionable insights to drive continuous improvement. Proactively identify, assess, and mitigate risks associated with service transformation and delivery, ensuring robust documentation and compliance with standards. Mentor and support the growth of junior colleagues, contributing More ❯
Digitalising Energy Flexibility Bridge Programme, unlocking actionable case studies for growth and impact, acting as a trusted advisor and champion for design excellence. What You'll Do Lead the continuousimprovement of design and service transformation processes and practices to maximise efficiency, quality, and value for users and clients. Oversee the end-to-end management of service … as the primary point of contact for service design matters on assigned projects. Establish and monitor key performance indicators (KPIs) for service transformation activities, providing actionable insights to drive continuous improvement. Proactively identify, assess, and mitigate risks associated with service transformation and delivery, ensuring robust documentation and compliance with standards. Mentor and support the growth of junior colleagues, contributing More ❯
Bristol, Gloucestershire, United Kingdom Hybrid / WFH Options
Digital Catapult
Digitalising Energy Flexibility Bridge Programme, unlocking actionable case studies for growth and impact, acting as a trusted advisor and champion for design excellence. What You'll Do Lead the continuousimprovement of design and service transformation processes and practices to maximise efficiency, quality, and value for users and clients. Oversee the end-to-end management of service … as the primary point of contact for service design matters on assigned projects. Establish and monitor key performance indicators (KPIs) for service transformation activities, providing actionable insights to drive continuous improvement. Proactively identify, assess, and mitigate risks associated with service transformation and delivery, ensuring robust documentation and compliance with standards. Mentor and support the growth of junior colleagues, contributing More ❯
Gateshead, Tyne And Wear, United Kingdom Hybrid / WFH Options
Digital Catapult
Digitalising Energy Flexibility Bridge Programme, unlocking actionable case studies for growth and impact, acting as a trusted advisor and champion for design excellence. What You'll Do Lead the continuousimprovement of design and service transformation processes and practices to maximise efficiency, quality, and value for users and clients. Oversee the end-to-end management of service … as the primary point of contact for service design matters on assigned projects. Establish and monitor key performance indicators (KPIs) for service transformation activities, providing actionable insights to drive continuous improvement. Proactively identify, assess, and mitigate risks associated with service transformation and delivery, ensuring robust documentation and compliance with standards. Mentor and support the growth of junior colleagues, contributing More ❯
Plymouth, Devon, United Kingdom Hybrid / WFH Options
MediSolution
Support team in delivering excellent service to our users. You'll be responsible for overseeing day-to-day support operations, ensuring adherence to SLAs, coaching team members, and driving continuousimprovement in customer satisfaction and service delivery. You'll work closely with technical teams, product owners, and senior stakeholders to escalate issues, resolve systemic problems, and help … juggling priorities while staying calm under pressure. We embrace a set of values that guide how we work together - we aim to foster an environment of respect, integrity, and continuous improvement. We value leadership as much as technical understanding - you don't need to know every detail of the underlying systems, but you do need to be comfortable working More ❯
Huntingdon, Cambridgeshire, East Anglia, United Kingdom Hybrid / WFH Options
Leidos Innovations UK Limited
make improvements is part of the job. We believe innovation is the lifeblood of customer value we are all catalysts for innovation and improvement and committed to continuousimprovement in everything we do. To work with our talented team and our customers you would need to be able to achieve a high level of security More ❯
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Hargreaves Lansdown
for existing applications. Continuously develop your own technical and interpersonal skills, with a willingness to learn and adopt new technologies and techniques. Provide coaching & mentoring to peers. Advocate for continuousimprovement in ways of working, quality, security, performance, and CI/CD processes. Cultivate strong working relationships within the squad and across the organization. Engage in working … of website performance implications, best practices and other non-functional requirements. Proficient in collaborative code reviews, technical documentation, and advocating for excellent development practices to optimize for rapid and continuous delivery of client value within an Agile framework. Attributes Collaborate effectively with team members across various disciplines in a cross-functional team. Strong team skills, open to new ideas More ❯
Huntingdon, Cambridgeshire, East Anglia, United Kingdom Hybrid / WFH Options
Leidos Innovations UK Limited
make improvements is part of the job. We believe innovation is the lifeblood of customer value we are all catalysts for innovation and improvement and committed to continuousimprovement in everything we do. To work with our talented team and our customers you would need to be able to achieve a high level of security More ❯
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
SF Recruitment (Tech)
and support end-users to ensure seamless adoption of NetSuite Cloud across all departments. - Facilitate data migration, system testing, and go-live activities to ensure a smooth transition. - Drive continuousimprovement and best practices for ERP implementation and IT transformation. Required Qualifications & Experience: - Proven experience in managing large-scale IT transformation projects, specifically ERP migrations. - Strong expertise More ❯
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Hargreaves Lansdown
own technical and interpersonal skills, with a willingness to learn and adopt new technologies and techniques. Provide coaching & mentoring to peers and junior members of the team Advocate for continuousimprovement in ways of working, quality, security, performance, and CI/CD processes. Cultivate strong working relationships within the squad and across the organization. Engage in working … of website performance implications, best practices and other non-functional requirements. Proficient in collaborative code reviews, technical documentation, and advocating for excellent development practices to optimize for rapid and continuous delivery of client value within an Agile framework. Attributes Collaborate effectively with others across different disciplines in a cross functional team. Excellent team skills, demonstrating a flexible approach to More ❯
calculations and implement row-level security Work with users to co-develop dashboards and provide training Define and improve Power BI development standards and documentation Support user adoption and continuousimprovement of Power BI tools Ensure clear, secure design aligned with best practice and business needs Profile Lead Power BI Developer - London You'll bring experience delivering More ❯
Hart, Yorkshire, United Kingdom Hybrid / WFH Options
Elanco Tiergesundheit AG
first, Cloud-first, AI-innovation, automation, and end-to-end design thinking to reduce manual effort and increase the quality, velocity, and trust in data-driven decision making. Foster continuousimprovement in technical competency, configuration & code quality, and system architecture. Partnering with technology leaders, oversee technical roadmaps and project delivery, ensuring solutions meet quality, reliability, and scalability … . Excellent communication and stakeholder management skills with the ability to influence across cross-functional teams. A deep commitment to technical excellence and an ability to empower teams through continuous learning and improvement. Familiarity with AI/ML platform integration and intelligent automation is highly preferred. Experience embedding and scaling the product-first principles as defined by the Product More ❯
to join the Operations Directorate - Products in DHCW - the digital delivery organisation of NHS Wales. We are seeking proactive and strategic Service Owner to lead the design, delivery, and continuousimprovement of digital NHS services in our Products area. As a key role in the organisation, you will be responsible for ensuring our services meet the needs … compelling service vision and roadmap ensuring the right balance of meeting business/user objectives and managing technical risk. Overseeing day-to-day service delivery, ensuring resilience, scalability, and continuous improvement. Representing a service area to board-level officials and senior stakeholders, using information from diverse user, commercial and service sources Ensuring that the service meets compliance, quality, and More ❯
with a focus on quality, performance, and agility Partner with Product Owners, Scrum Masters, and other stakeholders to unblock teams and ensure delivery Champion software best practices, DevSecOps, and continuousimprovement Support incident management and ensure production stability Communicate effectively with senior leadership on technical strategy and risks Play an active role in hiring, mentoring, and upskilling More ❯
Reston, Virginia, United States Hybrid / WFH Options
Argo Recruiting
SecOps, GRC, and TPRM modules Guide technical teams on best practices, coding standards, and process governance Design and build workflows, REST/SOAP API integrations, and custom applications Drive continuousimprovement initiatives across the platform for scalability and efficiency Provide technical mentorship to ServiceNow engineers and stakeholders Maintain documentation, system compliance, and governance processes Engage directly with More ❯
function. Provide hands-on leadership across architecture, delivery, and team development. Ensure high-quality code, system performance, and reliability across a large, distributed ecosystem. Drive engineering best practices and continuousimprovement across teams. Collaborate closely with architecture, governance, and production functions to ensure alignment with technical and business goals. Influence and guide cloud modernisation efforts (hybrid on More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Certes Computing Ltd
of multiple teams who support, maintain and administer core technology functions for the organisation. We require an experienced and proactive IT Environments Manager to lead the management, coordination and continuousimprovement of their IT environments across the software development lifycycle. This is a critical role that ensures consistency, availability and integrity of development, testing, staging and production More ❯
tools and processes meet regulatory expectations and align with the compliance risk management framework. Quality Assurance: Manage testing and validation to ensure tools meet both functional and regulatory requirements. ContinuousImprovement: Identify opportunities to enhance tool usability, reporting capabilities, and integration with other compliance systems. Qualifications & Experience: Project management experience within Compliance, Legal, or Risk functions in More ❯