426 to 450 of 554 Remote/Hybrid Customer Engagement Jobs

triage workflows, and automated playbook logic based on operational experience. Collaborating with product managers to shape product strategy, roadmap priorities, and feature definitions. Conducting customer discovery sessions, interviews, and workshops with SOC teams to gather requirements and validate concepts. Creating realistic user personas, journey maps, and workflow diagrams that … align with industry frameworks (MITRE ATT&CK, NIST, ISO 27001) and SOC maturity models. Act as a trusted SOC and cyber defence expert in customer meetings, workshops, and solution design sessions. Support pre-sales engagements by articulating operational value, use cases, and real-world applicability. Deliver product demonstrations ...

adoption and regulated industries excites you, this is the role for you. Responsibilities: Serve as the primary security and compliance expert in customer engagements, addressing technical questions about Claude's architecture, data flows, encryption, access controls, and deployment models. Partner with CISOs, security architects, compliance teams, and DPOs … teams from initial conversations through deployment. Partner closely with the company’s product and engineering teams to understand Claude's security capabilities, relay customer feedback, and influence the roadmap. Develop security-focused collateral, reference architectures, and best practices for regulated industries. Travel regularly across EMEA for security workshops, architecture ...

Senior Dynamics 365 CE & Power Platform Solution Architect Salary: Up to £100,000 + Bonus + Benefits Location: UK Remote/Home Based (occasional customer travel) Work Type: Permanent Role: We’re partnered with a growing Microsoft consultancy that is investing heavily across its Business Applications practice and looking … experienced Solution Architect to play a key role in shaping future customer solutions. This isn’t a role where you simply inherit designs and deliver what has already been sold. You’ll be involved from the start, working with customers to understand challenges, shape the right approach, influence technical ...

supported contracting processes to help customers realize value quickly and progress through their implementation and adoption journey. Technical Adoption Architects are core to our Customer Value team and work cross-functionally to deliver a best-in-class experience for our customers from early proof of value through activation … additional in-office days for team or company events. What You Will Be Doing: Partner with Account teams and Adoption Strategists to drive customer adoption from pre-sales requirements gathering and early proof-of-value motions through strategic roadmapping, phased implementation, and successful activation. Validate product and solution ...

Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their customer experiences … better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent. Founded in 2011 and trusted by nearly 30,000 global businesses ...

product expertise. Project Leadership & Strategic Agility: Drive complex projects with strategic agility, effectively navigating ambiguity, resolving challenges, and managing crisis situations to resolution. Customer & Product Strategy: Lead probing customer engagements to ensure design alignment, while utilizing product knowledge expansively to nurture the vision, roadmap execution, and thought‐leadership … across Elanco. Stakeholder & Consensus Building: Expand strategic stakeholder relationships and pioneer engagement approaches through clear, persuasive communication that builds trust and consensus across all organizational levels. Business Alignment & Governance: Contribute substantially to functional and business goals by leading budgets, prioritizing strategic direction, and championing initiatives that act as catalysts ...

product expertise. Project Leadership & Strategic Agility: Drive complex projects with strategic agility, effectively navigating ambiguity, resolving challenges, and managing crisis situations to resolution. Customer & Product Strategy: Lead probing customer engagements to ensure design alignment, while utilizing product knowledge expansively to nurture the vision, roadmap execution, and thought-leadership … across Elanco. Stakeholder & Consensus Building: Expand strategic stakeholder relationships and pioneer engagement approaches through clear, persuasive communication that builds trust and consensus across all organizational levels. Business Alignment & Governance: Contribute substantially to functional and business goals by leading budgets, prioritizing strategic direction, and championing initiatives that act as catalysts ...

e.g. delivery process, roles and responsibilities, operational norms, compliance). Responsibility Manage day to day implementation of eCOA projects Manage internal staff to support customer projects and manage internal service projects Define and monitor project scope, budget, timelines, resources, quality and deliverables for the full project life cycle Ensure … that all assumptions are still valid Work in close collaboration with the internal or external project stakeholders to achieve the study goals Establish strong customer relationships and seek opportunities to increase customer satisfaction and deepen relationships Communicate effectively with customers to identify needs and propose solutions Keep customers ...

part of our Direct-to-Consumer team, you'll help drive the commercial performance of our online business. You'll learn how to optimise customer journeys, improve conversion, analyse trading performance and develop promotions that generate real revenue growth. Drive Commercial GrowthHelp create exciting promotional campaigns, bundles and offersSpot … opportunities to increase revenue, conversion and customer engagementSupport the planning and execution of key trading events throughout the yearTest new ideas and identify what drives online salesBecome a Data-Led Decision MakerAnalyse website performance and customer behaviourMonitor key metrics including revenue, conversion rate, traffic and average order valueSupport ...

buses, nearly 400 Underground stations, around 300 rail stations (Overground, DLR, Elizabeth Line and suburban services), 4,000 Oyster Card outlets, seven customer service centres, and 24 river boat boarding points. Drawing on over 30 years of experience in urban public transport solutions, Indra will manage and evolve … Systems Engineer to join our Engineering team. This role is responsible for the analysis, design, integration, and delivery of complex systems, ensuring solutions meet customer requirements, technical standards, and project objectives. Working closely with customers, project managers, software and hardware engineers, and other technical stakeholders, the Systems Engineer will ...

Serve as a Technical Bridge: Act as the primary technical liaison between defence customers and Applied Intuition UK’s engineering and product teams. Drive Customer Adoption: Support end-users at all stages to increase and enhance product adoption. Lead Customer Engagements: Guide technical discussions, architecture reviews, demos … Defence sector or a relevant technical domain. Project Management: Execution-driven mindset with strong attention to detail and the ability to manage multiple customer engagements in parallel. Technical Consulting: Experience working directly with customers on complex problems at the intersection of software and vehicle/autonomous systems. Education: Degree ...

Careers website. Main purpose of the Role: The Engineering Manager will lead and develop high-performing software engineering teams, ensuring the successful delivery of customer programmes while driving continuous improvement across the engineering function. The role combines people leadership, technical understanding, project delivery, and stakeholder management to support SeeByte … growth and the development of world-leading autonomous maritime technologies. Key Responsibilities: Manage customer-facing programmes, reporting progress and outcomes to internal and external stakeholders. Lead and develop engineering teams through effective line management, coaching, mentoring, and career development. Play a key role in SeeByte's Engineering Management Team ...

your life in a company engineered to endure. If that sounds like you, join us in building what comes next. About the teamThe Customer and Consulting team sits at the heart of how hx delivers lasting value to its clients. As hx continues to expand across global carriers, reinsurers … risk. The post-sale Solution Architect is a critical part of that mission, responsible for making sure the hx platform is deeply embedded in customer ecosystems, from reporting pipelines to security infrastructure and third-party integrations. This is a team that operates at the intersection of technical depth ...

technical leadership with people leadership. You'll lead and develop a team of engineers while remaining technically credible enough to guide architectural decisions, support customer engagements and ensure high-quality delivery across multiple projects. This is a leadership role where success is measured not only by the technology delivered … successful project execution. Identify technical risks early and work with teams to mitigate them. Troubleshoot complex technical challenges across development, deployment and LiveOps environments. Customer & Business Engagement Act as a trusted technical advisor to customers and partners. Support pre-sales activities by validating technical approaches, estimates and proposed ...

technical leadership with people leadership. You'll lead and develop a team of engineers while remaining technically credible enough to guide architectural decisions, support customer engagements and ensure high-quality delivery across multiple projects. This is a leadership role where success is measured not only by the technology delivered … successful project execution. Identify technical risks early and work with teams to mitigate them. Troubleshoot complex technical challenges across development, deployment and LiveOps environments. Customer & Business Engagement Act as a trusted technical advisor to customers and partners. Support pre-sales activities by validating technical approaches, estimates and proposed ...

technical leadership with people leadership. You'll lead and develop a team of engineers while remaining technically credible enough to guide architectural decisions, support customer engagements and ensure high-quality delivery across multiple projects. This is a leadership role where success is measured not only by the technology delivered … successful project execution. Identify technical risks early and work with teams to mitigate them. Troubleshoot complex technical challenges across development, deployment and LiveOps environments. Customer & Business Engagement Act as a trusted technical advisor to customers and partners. Support pre-sales activities by validating technical approaches, estimates and proposed ...

About Planet About Planet is a global technology company delivering innovative solutions that power customer experiences across hospitality and beyond. Within Planet, Hoist Group is a leading networking technology partner in the hospitality sector, specialising in the design, delivery, and support of complex IP networks. Our solutions enable hotels … Relationship Manager, you will take ownership of a portfolio of strategic hospitality customers, focusing on building long-term relationships, ensuring high levels of customer satisfaction, and driving revenue growth across our networking solutions. You will act as the primary point of contact for your accounts, managing the full lifecycle ...

will your scope. Our first major expansion market beyond the UK is France, so fluent spoken and written French is essential. You will run customer meetings, workshops and reviews in French as naturally as in English. Energy grids worldwide are under enormous pressure – from rising demand, ageing infrastructure … milestones, risks and dependencies – and resolve issues before they become problems. Coordinate engineering, operations, product and leadership teams around clear, actionable delivery plans. Run customer meetings, progress reviews and steering committees, in French and English. Report accurately on status, risks and performance to customers and internal stakeholders alike. Represent ...

industry. It is a complex end-to-end solution that includes front, mid and back office functions and can be extensively customized to the customer's needs through configuration. Our customers are leasing and financing companies from the automotive industry. As a Senior Implementation Consultant , you will be part … support and enhance business processes. By collaborating closely with clients and project teams, you will design, implement, and deliver tailored solutions that meet the customer needs. Your responsibilities will include: Analyze and refine customer requirements into detailed functional and system specifications. Assess existing Miles functionality and propose effective ...

process from prospecting through to deal closure.2. Revenue Generation: Develop and implement effective sales strategies to drive revenue growth, meeting or exceeding established targets.3. Customer Relationship Management: Build and maintain strong relationships with key customers, understanding their needs, and ensuring high levels of customer satisfaction.4. Market Analysis: Stay … identify new opportunities and threats. Provide insights to support decision-making.5. Collaboration: Work closely with cross-functional teams, including marketing, product management, and customer support, to ensure a coordinated and integrated approach to customer engagement.6. Relentless attitude to sales activity and tracking.7. Forecasting and Reporting: Provide accurate ...

business value of Finastra's payment solutions. Translate complex product features (e.g., cloud-native architecture, real-time processing, payment rails integration) into compelling customer outcomes (efficiency, scalability, compliance, growth).Content & Sales EnablementDevelop high-quality marketing and sales enablement assets including presentations, solution briefs, case studies, battlecards, and web content. … actionable insights to refine messaging and differentiation. Campaign & Demand Generation SupportCollaborate with demand generation teams to develop and optimize campaigns that drive pipeline and customer engagement. Contribute messaging and content for digital campaigns, events, and industry engagements. Cross-functional CollaborationWork closely with Product Management, Sales, Pre-Sales, and Regional ...

technical members of a growing Red Team capability, you will play an important role in shaping how the service develops. Alongside customer engagements, you will contribute to the evolution of our tooling, methodologies, technical approaches and service offerings, helping establish the foundations for a scalable and highly capable … Leonardo's delivery teams to ensure the effectiveness of people, processes and technology against realistic cyber threats, producing clear findings and recommendations that improve customer resilience. Support Red Team Capability DevelopmentContribute to the ongoing development of Leonardo's growing Red Team capability. You will help shape tooling, methodologies, operational ...

company that values you– apply today. SUMMARY As the Technical CX Support Specialist for Gozney, you will report to our Senior Technical Customer Experience Manager and be the crucial bridge between our customers and our teams. You will serve as a product specialist, advising cross functional stakeholders with data … approach to identifying technical gaps and leveraging process excellence methodologies will play a key role in enhancing collaboration across teams, ultimately elevating the overall customer experience. RESPONSIBILITES Efficiently manage and respond to customer inquiries across multiple channels, including phone, email and live chat, providing support across all locations ...

Manager (Loyalty) Up to £75,000 + Benefits | Hybrid (2 days per week in Central London) This is a fantastic opportunity to join a customer-focused business where loyalty is a key strategic priority. You'll take ownership of loyalty analytics, helping shape customer strategy through insight, measurement … segmentation, and personalisation. The Company A well-established consumer brand investing heavily in its customer and loyalty proposition. Analytics sits at the heart of decision-making, with strong visibility across senior stakeholders and a growing focus on data-driven customer engagement. The Role You will lead the analytics ...

Manager (Loyalty) Up to £75,000 + Benefits | Hybrid (2 days per week in Central London) This is a fantastic opportunity to join a customer-focused business where loyalty is a key strategic priority. You'll take ownership of loyalty analytics, helping shape customer strategy through insight, measurement … segmentation, and personalisation. The Company A well-established consumer brand investing heavily in its customer and loyalty proposition. Analytics sits at the heart of decision-making, with strong visibility across senior stakeholders and a growing focus on data-driven customer engagement. The Role You will lead the analytics ...