61 to 85 of 295 Customer Engagement Jobs

clients. Working with the Business Analysis practice and client teams to design, build, oversee, and implement solutions using the Power Platform and Dynamics 365 customer engagement first-party applications. What will the Dynamics CE Solution Architect be doing day-to-day? Advising customers on the fit of Microsoft … CSS, JSON, XML, Javascript and SQL Good to have experience and knowledge of Dynamics for Marketing Microsoft Azure Power Apps and Portal Field Services Customer Insight What education and certification credentials are needed for this role? Educated to degree level or equivalent TOGAF certified ideally Certified in an Agile … methodology Microsoft Dynamics 365 CE/CRM certification (preferably Dynamics 365 Customer Service and Sales– MB-210) is highly desirable Microsoft certifications in Power Platform (e.g., Power Platform App Maker, Power Platform Functional Consultant, Power Platform Developer and Solution architecture) Does the role require travel? We encourage our team more »

software solutions Ease of deployment and configuration, by designing solutions that aim to minimise disruption and effort Who you are Experience with Microsoft Dynamics Customer Engagement applications (CRM) product experience and processes along with experience in other MS Dynamics modules Experience implementing and customizing model driven apps with more »

leadership skills to drive product innovation and success . Responsibilities Product Strategy: ?Defining and refining the product roadmap based on market research, technological advancements, customer feedback, and data analytics, with a focus on advancing sustainable solutions within the energy sector. Cross-Functional Leadership: ?Collaborating with engineering, design, sales, marketing … and other teams to ensure product goals are aligned with business objectives and customer needs. Data Utilisation: ?Leveraging data analytics to inform product decisions, identify trends, and anticipate market shifts, with a particular emphasis on optimising product performance and enhancing user experience in the green energy space. Customer Engagement: ?Interacting with customers and stakeholders to gather feedback, understand their challenges, and translate their needs into product features. Innovation and Adaptation: Keeping abreast of the latest IoT technologies and data analysis tools to continuously innovate and adapt the product to changing market demands. Risk Management: Identifying potential more »

to Dynamics CRM for a large UK Government Department and to orchestrate the strategic design and maintenance of business solutions using Dynamics 365 CRM, Customer Engagement and F&O. Need to have a proven track record of successful end-to-end implementations, including DevOps practices. Key Role Responsibilities … Conducting discovery workshops to understand customer needs Crafting tailored proposals that address client objectives Managing end-to-end implementation of D365 projects Implementing solutions using DevOps practices for efficiency and agility Working with mixed implementation teams Translating business processes into Solution requirements Ensuring solutions meet business needs and requirements more »

team. As an Adobe Journey Optimizer Consultant, you will be responsible for leveraging the Adobe Experience Cloud platform to design, implement, and optimize personalized customer journeys for our clients. You will collaborate closely with cross-functional teams to understand client objectives, develop tailored strategies, and execute campaigns that drive … meaningful customer engagement and deliver measurable results. Key Responsibilities: Client Consultation: Engage with clients to understand their business objectives, customer personas, and desired outcomes. Solution Design: Utilize the Adobe Journey Optimizer platform to design end-to-end customer journeys that align with client goals and objectives. … Journey Optimizer campaigns, including segmentation, personalization, and automation. Content Strategy: Collaborate with content creators to develop compelling messaging and content assets tailored to specific customer segments and journey stages. Data Analysis: Analyse campaign performance and customer data to identify insights, trends, and optimization opportunities. Optimization: Continuously optimize customer more »

Commercial and Residential Lettings divisions. The successful candidate will be pivotal in harnessing the power of the HubSpot CRM platform to enhance our sales, customer relations, and marketing strategies in the property lettings sector. Key Responsibilities: CRM Management: Implement, oversee, and optimise the HubSpot CRM system to streamline operations … on the effective use of HubSpot. Keep abreast of new HubSpot features and functionalities, ensuring the team leverages all relevant aspects of the CRM. Customer Relationship Management: Drive customer engagement and satisfaction through bespoke communication strategies within HubSpot. Handle customer queries, feedback, and post-sales support more »

manufacturing, energy, government, public sector, and research institutions, as well as generative AI and data analytics applications. Job Description: We are seeking a dedicated Customer Solutions Architect to work closely with our large-scale, high-priority customers. Leveraging experiences and skills with both HPC and Lustre, this technical role … be the frontline for key customers handling critical escalations, diving into problems, and steering them to resolution. Your mission is to smooth out the customer's journey, maintain stellar communication with technical leads on the customer's side, and preempt any delays or misunderstandings that could hinder issue … installation and system stabilization. Proactively work on a variety of system issues, not limited to storage, to prevent and resolve escalations. Directly engage with customer technical leads to foster excellent communication, avoiding any potential setbacks. Utilize DDN's comprehensive toolset for diagnosing and resolving issues across networking, applications, computing more »

chosen Technical Architect will be joining the CRM tech team and be responsible for complex changes and supplier assurance, covering business as usual for Customer Identity Access Management (CIAM), the Customer Data Platform (CDP), and Customer Engagement Platform (CEP). Role responsibilities: Accountable for preparing and more »

Management services to existing Energy customers. We are looking for an experienced Service Delivery Manager who will be responsible for delivering high levels of customer service while effectively managing and developing our service teams. The candidate will ensure our services meet the needs of our customers and that we … their evolving needs whilst developing the financial performance of the service. This is a leadership position that involves managing operational delivery activities related to customer success and experience, proving the delivery of value and alignment with customer goals and aligning future requirements with Sword capability. Requirements At Sword … performance , work allocation , resource planning , risk management and line management of operational team leads in the services they manage. Manage all aspects of the Customer Experience between Sword and assigned Customers to ensure the experience and service they receive retains long standing engagements, delivers operational success and excellence, demonstrates more »

and enthusiasm to take this business forward. As part of the Altair team, you will collaborate closely with all departments to ensure an excellent customer experience with Altair. Working closely with Technical/Pre-Sales Support, the VP Enterprise Computing Sales EMEA and with the Sales Director UK, as … prospecting, pipeline development, nurturing inbound leads, opportunity identification, closing new business and current key growth and strategic customers management Expand the business with existing customer base by defining strategic account plans and by actively listening and reacting to the needs of the customers Negotiate and close long-term agreements … can often be quite complex), driving both the commercial and technical responses (via the technical team) to provide high quality responses Initiate and lead customer executive meetings to promote Altair vision and commitment to customer success Collaborate with sales colleagues, business development representatives, pre-sales and marketing to more »

are dedicated to creating success for our clients, the communities around us and each other. Not only that, but we provide outsourced inside sales, customer success, renewals management, and channel management solutions for the world's greatest brands. At Concentrix, you will be part of our diversified team that … our clients. All of this is possible because of the talent you have to offer. As an Account Executive, you will tap into potential customer opportunities and produce new business for the market. The future team member that will love this job will demonstrate the value and benefits of … our client's services through customer engagement, with a primary focus on selling or renewing contracts. Reporting to a sales manager, you will have an assigned territory and develop an excellent level of product or service knowledge to support customer questions and promote offerings. Along the way more »

times faster than traditional methods. Unlike conventional financial technologies, FintechOS liberates data from the core, empowering the creation of personalized and differentiated products and customer journeys at scale. As a cloud-native platform, FintechOS seamlessly integrates with any ecosystem tech or service, accommodating existing and legacy tech infrastructures. We … the Service Delivery structure, ensuring the implementation of project management best practices throughout the organization. You will report to the COO/SVP of Customer Operation and critical role in ensuring the successful delivery of projects, optimizing processes, and enhancing organizational efficiency. The ideal candidate will have extensive experience … and continuous learning. What you’ll need Excellent understanding and expertise in software deployment, integration & transformation project management. Proven expertise in creating and deploying customer engagement frameworks to manage multi-regional, multi-customer program portfolios. Proven expertise in integrating customer service & support management into multi-year more »

this field. On a daily basis, you will be working closely with the sales team to deliver Proof of Concepts and assist with live customer projects for a machine-learning platform. Location: Central London– 3 days in office/2 days remote Salary: £30,000 – £32,000 + healthcare … At least ABB at A-Level or equivalent UCAS points (please ensure A-Level grades/equivalent are included on your CV). Excellent customer-facing skills - you should have experience dealing with customers (can be from internship, year-in-industry) A motivated self-starter with a problem-solving … Product Specialist – Graduate Level You will be the main point of contact and liaise with clients, internal teams (predominantly the tech team) Manage live customer projects from planning to final review Provide customer training to new and existing customers Deliver workflow advice to customers using the product Identify more »

an experienced Senior Dynamics CRM/D365CE developer looking for a new challenge? This end user company are going through a large Dynamics 365 Customer Engagement implementation, focusing on Field Service, Customer Service and Omnichannel, and requires a Lead Developer to take charge of their suite of more »

an experienced Senior Dynamics CRM/D365CE developer looking for a new challenge? This end user company are going through a large Dynamics 365 Customer Engagement implementation, focusing on Field Service, Customer Service and Omnichannel, and requires a Lead Developer to take charge of their suite of more »

an experienced Senior Dynamics CRM/D365CE developer looking for a new challenge? This end user company are going through a large Dynamics 365 Customer Engagement implementation, focusing on Field Service, Customer Service and Omnichannel, and requires a Lead Developer to take charge of their suite of more »

and increasing business development for future business. Key Responsibilities Deliver the sales targets, margin enhancement and profit projections within the realms of the UK customer base by ensuring product mix, pricing, standardisation and NPD Be the focal point for the management of relationship with its customers, ensuring the relationship … Key Account Plans and management of major customers Liaise with plants and customers about medium- and long-term sales forecasting, including the responsibility for customer forecast accuracy and management of slow-moving stock Management of customer complaints in close liaison with plant teams, ensuring effective and proactive communication … and resolution Management of various customer projects both with the customer and internally within the company Produce monthly sales reports and date on time in full Responsible for pursuing overdue accounts to ensure due diligence regarding working capitol Develop positive, proactive relationships across internal department Foster new customer more »

offering broad scope of greenfield and cloud projects. The role of Senior Software Architect/Product Architect is a key role to link the customer with the software engineering team through open and collaborative communication and technical expertise. Working from early customer engagement through to design, build … and delivery. Key Skills: Strong technical knowledge of Azure & Microsoft based SaaS applications Ability to host customer meetings & understand systems & business requirements Experience with participation in proof-of-concept demonstrations Experience producing RFI & RFP documents Experience writing clear and concise Technical Proposals Managing end to end software architecture & delivery more »

shopping, smart data and intelligence, marketing and sales, POS technology and payment solutions. The role The Data Analyst will help the business to understand customer needs and behaviours through the analysis of complex data sets and subsequent translation into meaningful, shareable insights and stories. This role will be hands … data teams to ensure data is cleansed and prepared. Support with the identification of new and innovative ways to leverage data to deliver new customer engagement opportunities, optimise channels and deliver economic efficiency. Deliver enhanced customer profiling and segmentation. Measure the effectiveness of customer-facing products … features and campaigns. Provide ad-hoc analysis to inform the optimisation of customer-facing products, features and campaigns. To apply, you should have Experience working as a Data Analyst with good exposure to both online and offline data. An understanding of digital analytics including some exposure to Google Analytics more »

The chosen Technical Architect will join the CRM tech team and be responsible for complex changes and supplier assurance, covering business as usual for Customer Identity Access Management (CIAM), the Customer Data Platform (CDP), and the Customer Engagement Platform (CEP). Role responsibilities: Accountable for publishing more »

The chosen Technical Architect will join the CRM tech team and be responsible for complex changes and supplier assurance, covering business as usual for Customer Identity Access Management (CIAM), the Customer Data Platform (CDP), and the Customer Engagement Platform (CEP). Role responsibilities: Accountable for publishing more »

POS retail systems. This position requires a blend of technical expertise, strategic planning, and a deep understanding of retail operations to ensure that all customer-facing applications work seamlessly together, providing a unified and enhanced customer experience. Key Responsibilities: Design and implement integration strategies for connecting various B2C … problems, and implement solutions to maintain optimal system functionality. Stay abreast of emerging technologies and trends in enterprise application integration, retail technologies, and digital customer engagement strategies. Experience & Skills Required: Bachelor’s degree in Computer Science, Information Technology, or related field. Master’s degree preferred. Minimum of … years of experience in enterprise application integration, with a focus on customer-facing B2C applications (e.g. Salesforce, POS Terminals, Apps) in a retail environment. Strong understanding of high volume integration patterns, API management, and the development of microservices and event driven architectures Experience with middleware platforms (e.g., SAP BTP more »

for email marketing design and delivery and collating and communicating design briefs to creative teams. Ownership of campaign QA testing and deployment though the Customer Engagement Platform - BRAZE Manage customer segment and selection activity from defining the targeting method to writing data selection briefs through to delivery more »

are achieved and performance maximised. Proactively work with the Commercial Leadership Team, to develop the strategic vision & direction into a consolidated, 80:20 prioritised, customer driven, product portfolio roadmap. Ensuring that priority NPI, product extension and product sustaining projects are appropriately resourced, planned and financed from within the commercial … the Business Unit (BU) proactively contributes to the maintenance of - and evolution - of the company’s ethics, business compliance, quality and regulatory requirements. Drive customer engagement across the business, ensuring that the voice of the customer is a constant consideration within the business unit functions. Ensure the … BU maintains a high level of market understanding through analysis of relevant reports, market research, competitor analysis, surveys and customer visits. Work with the Commercial Director and Finance Business Partner to manage the individual BU P&L and deliver sustainable profitable growth. Develop and execute annual BU financial plans more »

Coventry - Hybrid working - Competitive salary - Outstanding company benefits and lots of scope to progress! As Commercial Manager you will support new business development and customer retention. Focusing on contracting, pricing, stream-lined onboarding processes, and all other commercial contracting aspects. This role is responsible for delivering a seamless go … that are introduced to the company, which includes pricing, changes to contracts, and, the full contract cycle process Job responsibilities: Support the utilisation of customer engagement software, and/or, tools available within, and beyond the business, to generate periodic reports which monitor the key performance of our … and experience required: At least 5 years people management skills and experience. Experience of large data management and analysis. Excellent Communications skills & collaborative working. Customer experience/New customer onboarding Contracting experience. Process development & management. Used to working in a fast paced environment. Ideally some Marketing & administration experience. more »