2nd Line Engineer
- Hiring Organisation
- IMT Resourcing Solutions
- Location
- Cheltenham, Stonehouse, Gloucestershire, United Kingdom
- Employment Type
- Permanent
- Salary
- £32000 - £37500/annum
customer environments Investigate and resolve escalated hardware, software and connectivity issues Support Microsoft 365, Windows Server and Active Directory Troubleshoot networking issues including DNS, DHCP and TCP/IP Support laptops, desktops, servers and other business IT equipment Assist with cloud technologies and Microsoft-based infrastructure Carry out installations, upgrades … Support or IT Engineer role Strong knowledge of Windows and Microsoft 365 Experience with Active Directory and user administration Good understanding of networking, including DNS, DHCP and TCP/IP Strong hardware and software troubleshooting skills Experience supporting cloud and server environments Excellent communication and customer service skills Strong problem ...