Job Description Desktop Supprt will provide day to day local\remote desktopsupport, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls … and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center. DesktopSupport Engineer provides Break Fix, fault diagnosis and resolution. Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite. Responsibilities :- Server Maintenance (hands and feet support) Network support/LAN patching- Level 1 troubleshooting & port activation Telephony support/administration- Level 1 triage and hand and feet support Headset l- Level 1 - commission More ❯
DesktopSupport Engineer 6 Month contract initially Based: Onsite in Leiston, Suffolk Rate: Market rates (via Umbrella company) We have a great opportunity with a world leading organisation where you will be provided with all of the support and development to succeed. A progressive organisation where you … can really make a difference. We a great opportunity for a DesktopSupport Engineer on a great program of work. Key Responsibilities: * Troubleshooting and resolving issues relating to networks, applications, software, hardware, VPN's, Printers and mobile phones. * Managing incident queues * Handling calls with Customers, VIP user management … Antivirus Management (Defender/McAfee) * Device movement from one desk to another as per requirement/project requirement. * Unpacking and Repackaging of Laptop/Desktop Delivery and putting shipping label for delivery at users desk/home/another office as part of device handover/collection * Help creating More ❯
2nd Line DesktopSupport Engineer Burnley - onsite 3 month contract with potential to extend - ASAP start Inside IR35 - rate flexible depending on experience. Job Purpose The role predominantly involves 2nd line desktopsupport - the job encompasses 2nd line delivery, principally IS/IT DesktopSupport, with some aspects of investigation, project/task delivery and research & development. Primarily work will come from support of desktop environments via the local ticketing platform and infrastructure monitoring systems as well as projects and tasks directed from the local Industrial Site IS Manager. The role will … and a proactive approach, reacting to where the work is – BAU analysis, tickets or infrastructure tasks/projects, with the primary focus on the desktop environment. Primary Responsibilities Analysis and support of all local IS BAU systems, ticket queues and issues delegated by the Industrial Site IS Manager. More ❯
Gloucester, Gloucestershire, South West, United Kingdom
Sopra Steria Limited
Exciting Career Opportunity for DesktopSupport Engineers! Ready to take your IT career to new heights? Were on the lookout for enthusiastic DesktopSupport Engineers to join our dynamic team in Gloucester. Youll play a key role in exciting projects across the Aerospace, Defence, and Security … sectors, working with cutting-edge technologies to deliver exceptional on-premises solutions as part of our growing 2nd Line support team. This role offers a fantastic opportunity to work onsite five days a week, making it ideal for those who are: A 1st Line Engineer looking to take the … civilian career To be considered for this position, candidates must be eligible for DV (Developed Vetting) clearance. What you'll be doing: Provide technical support for Windows desktop solutions, diagnosing and resolving issues. Work on virtual desktop infrastructures using Citrix XenDesktop. Test and release Windows desktopMore ❯
DesktopSupport Engineer Rate: Up to £17.50 p/h based on experience Temp - minimum 3 months Exeter Sellick Partnership is delighted to be recruiting a DesktopSupport Engineer for an immediate start for an organisation based in Exeter on a temporary basis for a minimum … of 3 months. Key requirements for the DesktopSupport Engineer role will include: Experience providing technical support either internally or externally. Familiarity of working with/supporting smartphones, tablets, and PC's. Knowledge of working with a ticketing system (preferable) Excellent communication skills, with the ability to … tasks to ensure timely completion of all activities Apply a logical approach to interpret data, make recommendations, and propose solutions. Key duties of the DesktopSupport Engineer will include: Providing timely and effective 2nd line support to customers/users by investigating and resolving desktop, server More ❯
IT Senior DesktopSupport Location: London, SE11 Work Arrangement: On-premises An exceptional career opportunity awaits you to join a prestigious national institution renowned for its historical significance and cultural impact. This forward-thinking organisation offers a dynamic and inspiring work environment where your IT expertise will directly … support the preservation and sharing of powerful historical narratives. With substantial recent investments in digital infrastructure, you'll join a passionate team using cutting-edge technology across multiple UK sites. Your work will maintain vital systems supporting culturally significant projects with global impact – perfect for IT professionals seeking meaningful … work in a purpose-driven environment. IT Senior DesktopSupport Key Skills: We seek individuals with strong technical support knowledge, particularly in first and second-line support for hybrid environments involving Azure, on-premises infrastructure, and Windows systems. We are keen to connect with IT helpdesk More ❯
our client on the outskirts of Driffield. Due to the urgency of the role; applicants must live in the commutable area of Driffield. IT DesktopSupport Engineer (1st & 2nd Line) Outskirts of Driffield Up to £30,000 + excellent benefits Monday to Thursday 8:30am to 5pm with … motivate Systems Engineer to join our client’s technical service team. The successful candidate will be responsible for providing 1st and 2nd line IT support to the highest level and working with ITIL principles. This role will be working 5 days in the office onsite. Why you want to … finish Fridays 25 days holiday + 8 days bank holiday Ongoing training Holiday buyback scheme (coming into place January 2026) What will the IT Desktop Service Technician be doing? Maintain an accurate and up-to-date record of al issues encountered, the corrective steps undertaken, and any resolutions found More ❯
DesktopSupport Analyst, SC Cleared, Windows 10, O365, ITIL, ServiceNow - Bristol/BS32 onsite The DesktopSupport Analyst is required to join an existing support team and provide 2nd line Deskside support to over 1000 staff; resolving incidents and service requests within the London … role requires a strong understanding of technology and excellent customer service skills to ensure service excellence Experience Required: 3+ years in a 2nd Line desktopsupport role, supporting in a Windows 10 and O365 environment. Microsoft certificates are preferred. Must have supported 1000+ users. Live Security Clearance Must … to Friday. Key Responsibilities: Prioritise and manage all 2nd Line incidents and requests, ensuring adherence to service level agreements (SLAs) and best practices. Troubleshoot desktop computing issues logged via ServiceNow. Deploy IT hardware, track assets, and follow established workflows during deployment. Provide continuous updates to customers regarding the status More ❯
Position: DesktopSupport Engineer Location: London/Remote Salary: £26,000- £30,000 + Bonus according to experience Due to the organic business growth in recent years for one of our key clients, they are looking to recruit a DesktopSupport Engineer for their London office. … The Role & Responsibilities: Software installation/deployment Smartphone deployment Hardware installation/upgrade/break fix for desktop, laptop, and server Smartphone support Service Desk cover as required Assisting with customer projects Identification of potential opportunities to replace or implement new solutions Key Skills and Experience: Great customer More ❯
This is an excellent opportunity for DesktopSupport professionals to be part of leading-edge technology projects. Cognizant's Cloud, Infrastructure & Security Services Practice provides end-to-end solutions covering architecture, design, implementation, management, and on-going support across the entire enterprise technology infrastructure. Our services include … and systems integration services to help our clients maximize value in their infrastructure resources, while optimizing infrastructure performance and cost. Responsibilities To Provide remote desktopsupport to end-users ensuring timely resolution of technical issues. Oversee the installation configuration and maintenance of desktop systems and software. Troubleshoot … ensuring minimal downtime. Monitor system performance and implement necessary updates and patches. Collaborate with the IT team to develop and implement best practices for desktop support. Ensure compliance with company policies and security protocols. Assist in the development of technical documentation and user guides. Provide training and supportMore ❯
Title: IT DesktopSupport Specialist Location: London Liverpool St/Fenchurch St Salary: Competitive Hybrid: 4 days in office/1 from home Ryder Reid Legal is seeking an IT DesktopSupport Specialist to join one of our prestigious, international law firm clients on a permanent … time, non-exempt position offers excellent benefits and the opportunity to work with a dedicated team of IT professionals. Key Responsibilities: Provide direct IT support for the London and international offices. Act as a liaison between IT and non-IT staff, advocating for the firm's technology needs. Configure … maintain, and support various hardware and software solutions, including laptops, desktops, tablets, and communication devices. Offer technical support for audio-visual and video conferencing technologies in meeting rooms. Troubleshoot and repair firm-issued computing devices and manage support tickets within SLA guidelines. Qualifications: Bachelor's degree preferred More ❯
My client, a market leading, global, multi-billion dollar AUM hedge fund, are looking to hire an Desktop Engineer Lead in their London office. The successful individual will be responsible for maintenance and support of the firm’s global end user technology and VDI environment. They also provide … telephone and user-facing support to the trade floor, VIPs and other Global offices. The ideal candidate will have 1-7 years experience supporting end users, including traders and portfolio managers. My client is committed to paying a strong increase on any base salary alongside market-leading bonuses. Alongside More ❯
DesktopSupport Manager - Central London - £40,000 - £50,000 I am working with an exiting MSP that is expanding their team. They are looking for someone to manage a team of approximately 7 Engineers (1st-3rd Line) Role: DesktopSupport Manager Salary: £40-50k Location … Meeting with C-Level Exec's Building a team 3rd/4th line level knowledge of (4 of the following): Active Directory Networking Windows Desktop Structured Cabling Veaam Back-ups Virtualisation This knowledge is needed as you will provide technical guidance for your team whilst also focusing on manging More ❯
DesktopSupport Engineer (Windows 11) Tower Bridge London £300 - £400 per day Outside IR35 6 months initial Are you a DesktopSupport Engineer that has experience with Windows 11 and Mobile Device roll outs that wants to work for a leading name in the Fintech space … Re-Insurance sector. This business have a digital transformation in motion with a variety of projects in pipeline. The ideal candidate will be a DesktopSupport Engineer with experience with Mobile Device Management experience. THE ROLE: 40/41 devices per week Engineers must be proactive contacting users … booking in the upgrades Relationship building exercises will need to be done. Chasing up, calling users on Teams THE PERSON: Experience as a Desktop Engineer Background in Mobile Device Management Based in London Reference: BBBH18583 Keywords: DesktopSupport, MDM, Mobile, Device, Management, FinTech, Support, London, Outside More ❯
DesktopSupport Engineer An exciting opportunity has arisen for a 2nd Line IT Support Engineer to join our client. This role is perfect for someone with a passion for technology, strong customer service skills, and experience providing remote and onsite support. Key Responsibilities Provide 2nd Line support for Windows 10/11, Office 365, and Active Directory Troubleshoot hardware & software issues on desktops, laptops, and mobile devices Support and manage ticketing systems, ensuring timely issue resolution Assist with networking issues (DNS, DHCP, VPNs, Wi-Fi) Work alongside 1st and 3rd Line Support teams to … escalate complex problems Maintain user accounts & permissions (Active Directory & Exchange) Support remote users via RDP, VPN, and remote access tools Key Skills Strong knowledge of Windows 10/11, Office 365, Exchange, and Active Directory Experience with ticketing systems and working to SLAs Understanding of basic networking (TCP/ More ❯
Arcas Technology is partnered with a leading Advertising company based in London who are currently looking for an experienced DesktopSupport Engineer to join their business on a permanent basis. This is an onsite role where you'll take responsibility for all day to day running of IT … and technical support. The ideal candidate will be motivated and ambitious, ready to meet the clients IT support needs. You should bring energy and strong organisational skills, along with effective communication across all levels. Key Responsibilities Serve as the primary IT helpdesk, addressing tech issues including laptops (Mac), desktops … effective equipment purchases and maintaining a preferred supplier list. Administer software subscriptions and web hosting renewals, collaborating with Finance on renewals and pricing. Provide support for meeting room technology, ensuring smooth setup of AV and video conferencing systems, with daily readiness checks. Key Skills Proficient in Office 365 (Exchange More ❯
Morgan Hunt are working with a leading Government agency to recruit a Desktop Engineer to support the Business Delivery Team. The purpose of the role is to ensure there is adequate desktopsupport onsite to assist with the completion of the Windows 11 upgrade project. Responsibilities … deploying all the security features (e.g., Microsoft Intune, BitLocker, Windows Security Updates, VPN, and security certificates). Maintaining accurate asset and configuration records and support documentation, including updating CMDB. Liaising with the Infrastructure and Application Support Teams in problem resolution and ensuring processes are followed correctly. Customer facing … liaising directly with business users at all levels. Providing cover for 1st Line Client Support when necessary - Call handling, troubleshooting, ownership, and resolution of incidents, as well as fulfilling client service requests. Role: Inside IR35 £202.37 per day Umbrella 5 days on site in the centre of London More ❯
DesktopSupport Engineer 6 Month contract initially Based: Onsite in Leiston, Suffolk Rate: Market rates (via Umbrella company) We have a great opportunity with a world leading organisation where you will be provided with all of the support and development to succeed. A progressive organisation where you … can really make a difference. We a great opportunity for a DesktopSupport Engineer on a great program of work. Key Responsibilities: * Troubleshooting and resolving issues relating to networks, applications, software, hardware, VPN's, Printers and mobile phones. * Managing incident queues * Handling calls with Customers, VIP user management … Antivirus Management (Defender/McAfee) * Device movement from one desk to another as per requirement/project requirement. * Unpacking and Repackaging of Laptop/Desktop Delivery and putting shipping label for delivery at users desk/home/another office as part of device handover/collection * Help creating More ❯
scheduling appointments Assist in the preparation of regular scheduled reports Follow office policies and procedures Maintain records held in companies’ electronic systems Provide general support to visitors Act as the point of contact for internal and external clients Any other reasonable duties required by company management Training Training is … or equivalent, grade 4 (Essential) About the Employer CANNY CLEVER IT SERVICE CENTRES LIMITED Canny Clever is a disruptor in the IT Retail and Support sector, with a primary offer of support services to business clients with a head count of between 1 and 1000. Born out of … a frustration at the lack of inspired and ethical support options in the business and tech retail sectors. Canny Clever also provide services to our retail clients, those consumers who need help with phones, tablets, laptops, computers. This is in addition to the supply of new, quality refurbished computers More ❯
Job Title: DesktopSupport and Technology Bar Support/Associate Contract Type: Fixed Term Contract Contract Length: 12 months Location: London/Hex Fully on site across both locations Are you a tech-savvy problem solver looking to make an impact in a dynamic environment? Our client … a leading organisation in the financial sector, is seeking a motivated DesktopSupport and Technology Bar Support/Associate to join their team in London. This role is perfect for individuals who thrive in providing exceptional customer service while resolving technical issues. Purpose of the Role: In … this role, you will provide 2nd Line IT support for desktop environments, including MS Windows, Citrix Receiver, MS Office, and various line-of-business applications. You will play a crucial role in delivering desk-side support for laptops and peripherals, ensuring a seamless technology experience for your More ❯
This is an excellent opportunity for Deskside Support professionals to be part of leading-edge technology projects. Cognizant's Cloud, Infrastructure & Security Services Practice provides end-to-end solutions covering architecture, design, implementation, management, and ongoing support across the entire enterprise technology infrastructure. Our services include a spectrum … infrastructure resources while optimizing infrastructure performance and cost. Key Responsibilities : Act as a first point of contact for end users seeking technical assistance with desktop & laptop hardware, desktop/laptop software, network issues, mobile devices, and other peripherals. Provide remote desktopsupport to users, resolving technical … Setup and configure end-user desktops, laptops, hardware, software, printers, mobile phones, and peripherals. Collaborate with other IT teams to ensure cohesive and comprehensive support for all IT systems. Guide users with step-by-step instructions on installing applications. Document and record incidents, service requests, and their resolutions in More ❯
Technical Support Analyst – 2nd Line This role will be working within a fast-growing Operations team, who look after Technical Support of our existing customer base, as well as implementing projects and solutions for new prospects. This role would suit a passionate individual who is looking to gain … many different types of exciting technologies. In-house training is provided and is complemented, by agreement, with official industry programs. Responsibilities: • Providing 2nd line support remotely and occasionally on-site when required • Managing open tickets within SLA, and maintaining ownership • Working closely with team members, customers, and suppliers to … resolve issues and manage expectations • Creating/updating/reviewing knowledge base articles • Acting as an escalation point for support calls from different support tiers, ensuring timely and well-managed escalation and resolution processes. • On-call shift rota, and occasional evening/weekend work (scheduled overtime) The successful More ❯
Employment Type: Permanent
Salary: £28000 - £37500/annum (Inc On call Allowance)
Middlesbrough, North Yorkshire, North East, United Kingdom
iDPP
DesktopSupport Technician Middlesbrough - on site £200 per day Inside IR35 We are looking for a highly capable 1st/2nd Line DesktopSupport Technician to join our client, a large managed IT consultancy working onsite for their end client in Middlesbrough. This is a contract … high standard ensuring operational availability and to respond effectively to all help-desk requests. Candidate Profile Ability to respond to a high volume of support tickets in a timely and professional manner, resolving and escalating when required Excellent customer service and communication skills Ensure the resolution of all IT More ❯
Kingston Upon Hull, East Riding of Yorkshire, United Kingdom
Digital Waffle
The Role: A fantastic opportunity has arisen for a highly motivated DesktopSupport Technician to join a dynamic team and make an immediate impact. This role offers the chance to provide top-tier 1st and 2nd line IT support, ensuring an excellent user experience across the organisation. … Key Responsibilities: Delivering exceptional IT support, troubleshooting, and diagnostics to resolve technical issues efficiently. Managing hardware setups, including imaging and configuring laptops, mobile phones, and iPads. Overseeing equipment repairs and facilitating the decommissioning and reprovisioning of devices. Processing system access for leavers, reassigning equipment, and preparing hardware for future … trends. Managing asset inventory to control costs and ensure accurate tracking of IT resources. Requirements Experience: 3-5 years in a customer-facing IT support role. Technical Skills: Strong knowledge of Windows operating systems, Windows Server, MS Exchange, Active Directory, Apple and Android devices, Problem-Solving Abilities: A methodical More ❯
Job Description Helpdesk and DesktopSupport Analyst Our Client a retail bank - based in the City London - is looking to recruit Helpdesk and DesktopSupport Analyst with 4 to 5 years proven experience. Responsible for the full range of user support, including desktop and … peripheral hardware support, application support, network connectivity and remote connectivity. Remote and telephone support of mobile/European users will also be required. -Work within the Service Desk team in supporting and delivering all aspect of services -1 st/2 nd line support (capable of … root cause analysis) -Remote branch support using Remote Assistance -Active Directory user starter/leaver process -Customer facing, support of internal banking staff, VIPs -Maintenance and support of desktops, laptops, Blackberry's -SLA targets -Ad-hoc project involvement -Ideally with experience of supporting desktop platforms for More ❯