Lead Engineer – Hardware and Software – DesktopSupport Birmingham, AL - Onsite Job ID: 36282 Posted: 2025-04-04 Employment Type: Direct Hire Ready to step into a leadership role where your tech skills truly shine? Our client is seeking a hands-on DesktopSupport Lead to anchor … Leadership role within a collaborative and forward-thinking IT team Face-to-face engagement across departments—no siloed work here Chance to shape internal support standards and optimize workflows Access to enterprise-level systems and complex problem-solving Collaborative work with infrastructure and security teams Encouragement for growth through … training and certifications Compensation: $65K What You’ll Be Doing Guide and mentor desktopsupport staff, ensuring top-tier service delivery Tackle high-priority tech issues with deep technical insight Manage the full lifecycle of device setups—from imaging to deployment Deliver hands-on support for users More ❯
As a Desk Side Support Engineer, you will be based within the Workplace Service Centre providing 1st line technical support. Ensuring that workplace problems are resolved quickly, allowing colleagues to focus on their own roles. KEY DUTIES Provide a single point of contact to internal colleagues reporting IT-related … incidents. Diagnose and resolve technical issues at the first level to minimise downtime for colleagues Obtain both technical information and business impact to enable support teams to resolve incidents effectively. Excellent ability to troubleshoot and problem solve CANDIDATE REQUIREMENTS Excellent communication skills A desire to provide customers with excellent More ❯
As a Desk Side Support Engineer, you will be based within the Workplace Service Centre providing 1st line technical support. Ensuring that workplace problems are resolved quickly, allowing colleagues to focus on their own roles. KEY DUTIES Provide a single point of contact to internal colleagues reporting IT-related … incidents. Diagnose and resolve technical issues at the first level to minimise downtime for colleagues Obtain both technical information and business impact to enable support teams to resolve incidents effectively. Excellent ability to troubleshoot and problem solve CANDIDATE REQUIREMENTS Excellent communication skills A desire to provide customers with excellent More ❯
As a Desk Side Support Engineer, you will be based within the Workplace Service Centre providing 1st line technical support. Ensuring that workplace problems are resolved quickly, allowing colleagues to focus on their own roles. KEY DUTIES Provide a single point of contact to internal colleagues reporting IT-related … incidents. Diagnose and resolve technical issues at the first level to minimise downtime for colleagues Obtain both technical information and business impact to enable support teams to resolve incidents effectively. Excellent ability to troubleshoot and problem solve CANDIDATE REQUIREMENTS Excellent communication skills A desire to provide customers with excellent More ❯
As a Desk Side Support Engineer, you will be based within the Workplace Service Centre providing 1st line technical support. Ensuring that workplace problems are resolved quickly, allowing colleagues to focus on their own roles. KEY DUTIES Provide a single point of contact to internal colleagues reporting IT-related … incidents. Diagnose and resolve technical issues at the first level to minimise downtime for colleagues Obtain both technical information and business impact to enable support teams to resolve incidents effectively. Excellent ability to troubleshoot and problem solve CANDIDATE REQUIREMENTS Excellent communication skills A desire to provide customers with excellent More ❯
As a Desk Side Support Engineer, you will be based within the Workplace Service Centre providing 1st line technical support. Ensuring that workplace problems are resolved quickly, allowing colleagues to focus on their own roles. KEY DUTIES Provide a single point of contact to internal colleagues reporting IT-related … incidents. Diagnose and resolve technical issues at the first level to minimise downtime for colleagues Obtain both technical information and business impact to enable support teams to resolve incidents effectively. Excellent ability to troubleshoot and problem solve CANDIDATE REQUIREMENTS Excellent communication skills A desire to provide customers with excellent More ❯
Wolverhampton, West Midlands (County), United Kingdom
Back 2 Work Complete Training
As a Desk Side Support Engineer, you will be based within the Workplace Service Centre providing 1st line technical support. Ensuring that workplace problems are resolved quickly, allowing colleagues to focus on their own roles. KEY DUTIES Provide a single point of contact to internal colleagues reporting IT-related … incidents. Diagnose and resolve technical issues at the first level to minimise downtime for colleagues Obtain both technical information and business impact to enable support teams to resolve incidents effectively. Excellent ability to troubleshoot and problem solve CANDIDATE REQUIREMENTS Excellent communication skills A desire to provide customers with excellent More ❯
Birmingham, West Midlands (County), United Kingdom
Back 2 Work Complete Training
As a Desk Side Support Engineer, you will be based within the Workplace Service Centre providing 1st line technical support. Ensuring that workplace problems are resolved quickly, allowing colleagues to focus on their own roles. KEY DUTIES Provide a single point of contact to internal colleagues reporting IT-related … incidents. Diagnose and resolve technical issues at the first level to minimise downtime for colleagues Obtain both technical information and business impact to enable support teams to resolve incidents effectively. Excellent ability to troubleshoot and problem solve CANDIDATE REQUIREMENTS Excellent communication skills A desire to provide customers with excellent More ❯