Job Description Desktop Supprt will provide day to day local\remote desktopsupport, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls … and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center. DesktopSupport Engineer provides Break Fix, fault diagnosis and resolution. Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite. Responsibilities :- Server Maintenance (hands and feet support) Network support/LAN patching- Level 1 troubleshooting & port activation Telephony support/administration- Level 1 triage and hand and feet support Headset l- Level 1 - commission More ❯
DesktopSupport Engineer Scope Our client is looking to recruit a DesktopSupport Engineer on an ongoing contract basis to provide support to its large user community in its Singapore Campus along with the deployment of new technology to the business. The successful candidate will … be dealing with support issues escalated from their IT Service Desk function along with providing BAU systems administration and supporting the business on project-based requirements encompassing: • Performs installation, training, maintenance, troubleshooting and repair of desktop technology hardware and software • Assists in the setup and operation of audio … SLA or within a timely manner with the appropriate level of urgency, and follows up with customers on all issues • Disconnects, moves and reconnects desktop technology hardware for single user, multi-user and office moves • Roll-out, deploy and upgrade Desktop Devices using imaging tools such as SCCM More ❯
Gloucester, Gloucestershire, South West, United Kingdom
Sopra Steria Limited
Exciting Career Opportunity for DesktopSupport Engineers! Ready to take your IT career to new heights? Were on the lookout for enthusiastic DesktopSupport Engineers to join our dynamic team in Gloucester. Youll play a key role in exciting projects across the Aerospace, Defence, and Security … sectors, working with cutting-edge technologies to deliver exceptional on-premises solutions as part of our growing 2nd Line support team. This role offers a fantastic opportunity to work onsite five days a week, making it ideal for those who are: A 1st Line Engineer looking to take the … civilian career To be considered for this position, candidates must be eligible for DV (Developed Vetting) clearance. What you'll be doing: Provide technical support for Windows desktop solutions, diagnosing and resolving issues. Work on virtual desktop infrastructures using Citrix XenDesktop. Test and release Windows desktopMore ❯
IT Senior DesktopSupport Location: London, SE11 Work Arrangement: On-premises An exceptional career opportunity awaits you to join a prestigious national institution renowned for its historical significance and cultural impact. This forward-thinking organisation offers a dynamic and inspiring work environment where your IT expertise will directly … support the preservation and sharing of powerful historical narratives. With substantial recent investments in digital infrastructure, you'll join a passionate team using cutting-edge technology across multiple UK sites. Your work will maintain vital systems supporting culturally significant projects with global impact – perfect for IT professionals seeking meaningful … work in a purpose-driven environment. IT Senior DesktopSupport Key Skills: We seek individuals with strong technical support knowledge, particularly in first and second-line support for hybrid environments involving Azure, on-premises infrastructure, and Windows systems. We are keen to connect with IT helpdesk More ❯
our client on the outskirts of Driffield. Due to the urgency of the role; applicants must live in the commutable area of Driffield. IT DesktopSupport Engineer (1st & 2nd Line) Outskirts of Driffield Up to £30,000 + excellent benefits Monday to Thursday 8:30am to 5pm with … motivate Systems Engineer to join our client’s technical service team. The successful candidate will be responsible for providing 1st and 2nd line IT support to the highest level and working with ITIL principles. This role will be working 5 days in the office onsite. Why you want to … finish Fridays 25 days holiday + 8 days bank holiday Ongoing training Holiday buyback scheme (coming into place January 2026) What will the IT Desktop Service Technician be doing? Maintain an accurate and up-to-date record of al issues encountered, the corrective steps undertaken, and any resolutions found More ❯
Position: DesktopSupport Engineer Location: London/Remote Salary: £26,000- £30,000 + Bonus according to experience Due to the organic business growth in recent years for one of our key clients, they are looking to recruit a DesktopSupport Engineer for their London office. … The Role & Responsibilities: Software installation/deployment Smartphone deployment Hardware installation/upgrade/break fix for desktop, laptop, and server Smartphone support Service Desk cover as required Assisting with customer projects Identification of potential opportunities to replace or implement new solutions Key Skills and Experience: Great customer More ❯
This is an excellent opportunity for DesktopSupport professionals to be part of leading-edge technology projects. Cognizant's Cloud, Infrastructure & Security Services Practice provides end-to-end solutions covering architecture, design, implementation, management, and on-going support across the entire enterprise technology infrastructure. Our services include … and systems integration services to help our clients maximize value in their infrastructure resources, while optimizing infrastructure performance and cost. Responsibilities To Provide remote desktopsupport to end-users ensuring timely resolution of technical issues. Oversee the installation configuration and maintenance of desktop systems and software. Troubleshoot … ensuring minimal downtime. Monitor system performance and implement necessary updates and patches. Collaborate with the IT team to develop and implement best practices for desktop support. Ensure compliance with company policies and security protocols. Assist in the development of technical documentation and user guides. Provide training and supportMore ❯
Title: IT DesktopSupport Specialist Location: London Liverpool St/Fenchurch St Salary: Competitive Hybrid: 4 days in office/1 from home Ryder Reid Legal is seeking an IT DesktopSupport Specialist to join one of our prestigious, international law firm clients on a permanent … time, non-exempt position offers excellent benefits and the opportunity to work with a dedicated team of IT professionals. Key Responsibilities: Provide direct IT support for the London and international offices. Act as a liaison between IT and non-IT staff, advocating for the firm's technology needs. Configure … maintain, and support various hardware and software solutions, including laptops, desktops, tablets, and communication devices. Offer technical support for audio-visual and video conferencing technologies in meeting rooms. Troubleshoot and repair firm-issued computing devices and manage support tickets within SLA guidelines. Qualifications: Bachelor's degree preferred More ❯
My client, a market leading, global, multi-billion dollar AUM hedge fund, are looking to hire an Desktop Engineer Lead in their London office. The successful individual will be responsible for maintenance and support of the firm’s global end user technology and VDI environment. They also provide … telephone and user-facing support to the trade floor, VIPs and other Global offices. The ideal candidate will have 1-7 years experience supporting end users, including traders and portfolio managers. My client is committed to paying a strong increase on any base salary alongside market-leading bonuses. Alongside More ❯
DesktopSupport Manager - Central London - £40,000 - £50,000 I am working with an exiting MSP that is expanding their team. They are looking for someone to manage a team of approximately 7 Engineers (1st-3rd Line) Role: DesktopSupport Manager Salary: £40-50k Location … Meeting with C-Level Exec's Building a team 3rd/4th line level knowledge of (4 of the following): Active Directory Networking Windows Desktop Structured Cabling Veaam Back-ups Virtualisation This knowledge is needed as you will provide technical guidance for your team whilst also focusing on manging More ❯
DesktopSupport Engineer An exciting opportunity has arisen for a 2nd Line IT Support Engineer to join our client. This role is perfect for someone with a passion for technology, strong customer service skills, and experience providing remote and onsite support. Key Responsibilities Provide 2nd Line support for Windows 10/11, Office 365, and Active Directory Troubleshoot hardware & software issues on desktops, laptops, and mobile devices Support and manage ticketing systems, ensuring timely issue resolution Assist with networking issues (DNS, DHCP, VPNs, Wi-Fi) Work alongside 1st and 3rd Line Support teams to … escalate complex problems Maintain user accounts & permissions (Active Directory & Exchange) Support remote users via RDP, VPN, and remote access tools Key Skills Strong knowledge of Windows 10/11, Office 365, Exchange, and Active Directory Experience with ticketing systems and working to SLAs Understanding of basic networking (TCP/ More ❯
Arcas Technology is partnered with a leading Advertising company based in London who are currently looking for an experienced DesktopSupport Engineer to join their business on a permanent basis. This is an onsite role where you'll take responsibility for all day to day running of IT … and technical support. The ideal candidate will be motivated and ambitious, ready to meet the clients IT support needs. You should bring energy and strong organisational skills, along with effective communication across all levels. Key Responsibilities Serve as the primary IT helpdesk, addressing tech issues including laptops (Mac), desktops … effective equipment purchases and maintaining a preferred supplier list. Administer software subscriptions and web hosting renewals, collaborating with Finance on renewals and pricing. Provide support for meeting room technology, ensuring smooth setup of AV and video conferencing systems, with daily readiness checks. Key Skills Proficient in Office 365 (Exchange More ❯
Morgan Hunt are working with a leading Government agency to recruit a Desktop Engineer to support the Business Delivery Team. The purpose of the role is to ensure there is adequate desktopsupport onsite to assist with the completion of the Windows 11 upgrade project. Responsibilities … deploying all the security features (e.g., Microsoft Intune, BitLocker, Windows Security Updates, VPN, and security certificates). Maintaining accurate asset and configuration records and support documentation, including updating CMDB. Liaising with the Infrastructure and Application Support Teams in problem resolution and ensuring processes are followed correctly. Customer facing … liaising directly with business users at all levels. Providing cover for 1st Line Client Support when necessary - Call handling, troubleshooting, ownership, and resolution of incidents, as well as fulfilling client service requests. Role: Inside IR35 £202.37 per day Umbrella 5 days on site in the centre of London More ❯
This is an excellent opportunity for Deskside Support professionals to be part of leading-edge technology projects. Cognizant's Cloud, Infrastructure & Security Services Practice provides end-to-end solutions covering architecture, design, implementation, management, and ongoing support across the entire enterprise technology infrastructure. Our services include a spectrum … infrastructure resources while optimizing infrastructure performance and cost. Key Responsibilities : Act as a first point of contact for end users seeking technical assistance with desktop & laptop hardware, desktop/laptop software, network issues, mobile devices, and other peripherals. Provide remote desktopsupport to users, resolving technical … Setup and configure end-user desktops, laptops, hardware, software, printers, mobile phones, and peripherals. Collaborate with other IT teams to ensure cohesive and comprehensive support for all IT systems. Guide users with step-by-step instructions on installing applications. Document and record incidents, service requests, and their resolutions in More ❯
Technical Support Analyst – 2nd Line This role will be working within a fast-growing Operations team, who look after Technical Support of our existing customer base, as well as implementing projects and solutions for new prospects. This role would suit a passionate individual who is looking to gain … many different types of exciting technologies. In-house training is provided and is complemented, by agreement, with official industry programs. Responsibilities: • Providing 2nd line support remotely and occasionally on-site when required • Managing open tickets within SLA, and maintaining ownership • Working closely with team members, customers, and suppliers to … resolve issues and manage expectations • Creating/updating/reviewing knowledge base articles • Acting as an escalation point for support calls from different support tiers, ensuring timely and well-managed escalation and resolution processes. • On-call shift rota, and occasional evening/weekend work (scheduled overtime) The successful More ❯
Employment Type: Permanent
Salary: £28000 - £37500/annum (Inc On call Allowance)
Kingston Upon Hull, East Riding of Yorkshire, United Kingdom
Digital Waffle
The Role: A fantastic opportunity has arisen for a highly motivated DesktopSupport Technician to join a dynamic team and make an immediate impact. This role offers the chance to provide top-tier 1st and 2nd line IT support, ensuring an excellent user experience across the organisation. … Key Responsibilities: Delivering exceptional IT support, troubleshooting, and diagnostics to resolve technical issues efficiently. Managing hardware setups, including imaging and configuring laptops, mobile phones, and iPads. Overseeing equipment repairs and facilitating the decommissioning and reprovisioning of devices. Processing system access for leavers, reassigning equipment, and preparing hardware for future … trends. Managing asset inventory to control costs and ensure accurate tracking of IT resources. Requirements Experience: 3-5 years in a customer-facing IT support role. Technical Skills: Strong knowledge of Windows operating systems, Windows Server, MS Exchange, Active Directory, Apple and Android devices, Problem-Solving Abilities: A methodical More ❯
Job Description Helpdesk and DesktopSupport Analyst Our Client a retail bank - based in the City London - is looking to recruit Helpdesk and DesktopSupport Analyst with 4 to 5 years proven experience. Responsible for the full range of user support, including desktop and … peripheral hardware support, application support, network connectivity and remote connectivity. Remote and telephone support of mobile/European users will also be required. -Work within the Service Desk team in supporting and delivering all aspect of services -1 st/2 nd line support (capable of … root cause analysis) -Remote branch support using Remote Assistance -Active Directory user starter/leaver process -Customer facing, support of internal banking staff, VIPs -Maintenance and support of desktops, laptops, Blackberry's -SLA targets -Ad-hoc project involvement -Ideally with experience of supporting desktop platforms for More ❯
Job Description IT Systems Network Support Engineer Our Client is a Bank based in Central London, are looking to recruit an IT Systems Support Engineer ideally with at least 2 years of experience in IT within the financial industry and overall 5 years of experience in IT. You … infrastructure to ensure that the Bank can operate efficiently. Responsible for the maintenance of the IT infrastructure of the Bank by providing first line support of software, hardware and networking that incudes installation, configuration and troubleshooting Manage day to day operational aspects of a project and scope To design … plan and deploy IT projects to enhance the existing IT infrastructure and also any applications required by the bank. End User Computing support for all staff. Coordinator between the London Users and Group IT Security on all requests for systems access and to ensure that such permissions are provided More ❯
Job Description Deskptop Support Analyst Key Accountabilities: Assisting with overseeing the security aspects of the company/project IT set-up including websites that may be hosted internally or externally. Liaison with potential and confirmed collaborators and their IT support partners/staff in coming into and operating … acceptable service levels are maintained across all systems. Dealing with hardware issues, desktops, laptops, printers, and mobile devices both in person and remotely. Providing Desktop/Laptop support including the following technologies: Microsoft Office 365 products - Outlook, Word, Excel, Access, Internet Explorer, Windows 7, desktops, laptops, printers, networked … requests, software installations, new computer setups, upgrades, etc. Providing enhancement request feedback to IT regarding technology environment and customer needs through the defined processes. Support of VoIP telephony and Android mobile phones. Working with TCP/IP and resolving general networking issues. Experience: Extensive IT/Commercial experience gained More ❯
Beverley, East Riding of Yorkshire, United Kingdom Hybrid / WFH Options
Hays Technology
DESKTOPSUPPORT - 2ND LINE LOCATION - NEAR BEVERLEY, EAST YORKS. SALARY - £30,000 + BONUS FT ON SITE Your new role DesktopSupport candidate required with strong 1st & 2nd Line level skills. The Hiring Manager is keen to hire someone with ITIL principles and who can provide … you'll need to succeed To be considered for this role, you must be able to demonstrate previous experience in the following: - Previous IT support experience (Helpdesk or Deskside) - Strong knowledge of; Windows Server, MS Exchange, MS Windows and Active Directory. - Previous experience of supporting Mobile Devices (Apple & Android More ❯
Great Driffield, Kelleythorpe, East Riding of Yorkshire, United Kingdom Hybrid / WFH Options
Hawk 3 Talent Solutions
IT DesktopSupport Technician Driffield East Riding YO25 £30,000 per annum plus annual bonus Full time Permanent role with one day working from home after probation. Commutable from Hull, Bridlington, Hornsea, Goole, Beverley, Market Weighton, Pocklington or Cottingham The Role Hawk 3 Talent Solutions are looking for … a highly motivated IT DesktopSupport Technician ready to make an immediate impact to this organisation based near Driffield, East Riding. The successful candidate will be responsible for providing 1st and 2nd line IT support to all customers, ensuring the highest levels of customer service are maintained. … evaluating emerging trends from a client perspective, to maintain the current and future business needs. Experience, Qualifications & Training 3-5 years previous customer facing support role, ideally technology related Imaging and build skills, for both Laptops and Mobile Phones. Customer focussed with excellent interpersonal skills. Excellent communication and people More ❯
Driffield, North Humberside, North East, United Kingdom
PIVT Group Ltd
Job Title : DesktopSupport Technician Location : East Yorkshire Reports To : Service Desk Manager Our Client Our client is one of the UKs leading specialists in offsite modular construction , delivering high-quality, sustainable, and innovative building solutions across a wide range of sectors. With a strong reputation for excellence … them a trusted partner for some of the UKs largest contractors and organisations.As part of their continued growth, our client is looking for a DesktopSupport Technician to join their IT team and play a key role in supporting their operations. The Role We are seeking a highly … motivated DesktopSupport Technician who is ready to make an immediate impact. The successful candidate will be responsible for providing 1st and 2nd line IT support to all customers, ensuring the highest levels of customer service are maintained.Working in line with ITIL principles , you will ensure that More ❯
Southampton, Hampshire, South East, United Kingdom
In Technology Group Limited
DesktopSupport Engineer - Swanwick - £30,000 - Great Opportunity! Role : DesktopSupport Engineer Areas : Swanwick Salary : £24,000 - £30,000 I am working on an exciting new opportunity with my client. We are looking for a keen and driven engineer to join the rapidly growing and dynamic … you feel like you are stagnating in your current role - this could be the perfect opportunity. Technical Stack: * Microsoft Office - Outlook, Word, Excel * Windows Desktop OS * Office 365 * Windows Server * Azure AD * Networking The client is looking to fill this opportunity immediately, so please apply ASAP or get in More ❯
Newton Abbot, Devon, South West, United Kingdom Hybrid / WFH Options
Colossus Recruitment Limited
Field DesktopSupport Engineer, Office365, Google workspace, Desktop , Field based This role is a field based role, it is essential that you hold a full clean driving license and you will need to go through Enhanced DBS check . Are you passionate about IT support and … troubleshooting? Do you enjoy helping users resolve technical issues and ensuring smooth IT operations? This is a fantastic opportunity to join a growing IT support team, where you will play a key role in providing first-class technical support to users across multiple locations. This role is ideal … for an IT support professional with experience in mobile and desktop device maintenance, troubleshooting peripherals, and basic networking. If you have strong customer service skills and enjoy working in a dynamic, user-focused environment, wed love to hear from you! The Role As a Field DesktopSupportMore ❯