1 of 1 Remote Desktop Technician Jobs

trouble tickets to resolve user problems. Provides technical support through phone, email, and instant message to users in the areas of password resets, e-mail, directories, standard MS Windows desktop applications, smartphones and network connectivity. Provides personal computer support problem analysis, and hardware/software installation and configuration. Interacts daily with customers to ensure productivity; provides individual feedback. Monitors … and basic functions of Active Directory EDUCATION AND EXPERIENCE Associate's Degree or equivalent. Minimum 4-9 years of work experience. At least one (1) year experience with Windows desktop support. At least two (2) years experience working knowledge of remote tools . Experience supporting industry standard software products. Experience as a remote worker demonstrating time management and self More ❯