11 of 11 Permanent First Line Help Desk Support Jobs in the UK excluding London

First Line Help Desk Support Location: Horsham Job Type: Full-time Salary: £28,000 An exciting opportunity has become available to join a leading business in the technology sector as a First Line Help Desk Support. If you are looking for a career move where you will be … the first point of contact for customers, understanding customer queries, incidents and service requests, supporting to ensure efficiently logged, triaged and resolved or escalated appropriately by the relevant team then this role could be for you. Read on for further details of this opportunity. Day-to-day duties of the role: Act as the first point of contact … for customers via email and ticketing system. Log, categorise and prioritise incidents along with service requests accurately within the service desk tool. Provide initial troubleshooting and resolution for user access issues, escalating where necessary Maintain ownership of customer issues through to resolution or appropriate escalation. Escalate complex or unresolved issues to second-line product or technical support More ❯

1st Line Service Desk Engineer Location: Hybrid working position Business Area: Cloud and Devices Support Salary Details: Up to £25,000 per annum depending on experience... We re looking for a technical, customer-focused 1st Line Service Desk Engineer to join our Cloud and Devices Support team. Reporting into … the Cloud & Devices Support Team Leader, this opportunity requires an enthusiastic, committed and hardworking individual who can communicate clearly with our customers and provide first line ICT support. Deliver exceptional 1st Line support to our customers by clearly communicating support and solutions and accurately logging customer support issues on our systems. Escalate support incidents to 2nd & 3rd Line engineers when a first-time fix cannot be achieved within a reasonable timeframe. Ensure all customer interactions meet our agreed service benchmarks. Understand core Chess products and services and help identify up-sell opportunities across the range. Excellent telephone manner and More ❯

instructor-led online training. Everything is built around practical learning, so you’ll get real-world project work that prepares you for what happens in real security environments. We help people at every stage of their career journey. Many of our students come from completely different backgrounds – sales, retail, customer service – and go on to land Cyber roles within … six months of completing our course. Once you complete your programme, we connect you directly with our partner companies to secure your first role. And if you don’t receive a job offer, we’ll refund 100% of your course fees. What you’ll get: 4x industry-recognised certifications 100+ hours of live online training Real-world project work More ❯

instructor-led online training. Everything is built around practical learning, so you’ll get real-world project work that prepares you for what happens in real security environments. We help people at every stage of their career journey. Many of our students come from completely different backgrounds – sales, retail, customer service – and go on to land Cyber roles within … six months of completing our course. Once you complete your programme, we connect you directly with our partner companies to secure your first role. And if you don’t receive a job offer, we’ll refund 100% of your course fees. What you’ll get: 4x industry-recognised certifications 100+ hours of live online training Real-world project work More ❯

instructor-led online training. Everything is built around practical learning, so you’ll get real-world project work that prepares you for what happens in real security environments. We help people at every stage of their career journey. Many of our students come from completely different backgrounds – sales, retail, customer service – and go on to land Cyber roles within … six months of completing our course. Once you complete your programme, we connect you directly with our partner companies to secure your first role. And if you don’t receive a job offer, we’ll refund 100% of your course fees. What you’ll get: 4x industry-recognised certifications 100+ hours of live online training Real-world project work More ❯

instructor-led online training. Everything is built around practical learning, so you’ll get real-world project work that prepares you for what happens in real security environments. We help people at every stage of their career journey. Many of our students come from completely different backgrounds – sales, retail, customer service – and go on to land Cyber roles within … six months of completing our course. Once you complete your programme, we connect you directly with our partner companies to secure your first role. And if you don’t receive a job offer, we’ll refund 100% of your course fees. What you’ll get: 4x industry-recognised certifications 100+ hours of live online training Real-world project work More ❯

instructor-led online training. Everything is built around practical learning, so you’ll get real-world project work that prepares you for what happens in real security environments. We help people at every stage of their career journey. Many of our students come from completely different backgrounds – sales, retail, customer service – and go on to land Cyber roles within … six months of completing our course. Once you complete your programme, we connect you directly with our partner companies to secure your first role. And if you don’t receive a job offer, we’ll refund 100% of your course fees. What you’ll get: 4x industry-recognised certifications 100+ hours of live online training Real-world project work More ❯

instructor-led online training. Everything is built around practical learning, so you’ll get real-world project work that prepares you for what happens in real security environments. We help people at every stage of their career journey. Many of our students come from completely different backgrounds – sales, retail, customer service – and go on to land Cyber roles within … six months of completing our course. Once you complete your programme, we connect you directly with our partner companies to secure your first role. And if you don’t receive a job offer, we’ll refund 100% of your course fees. What you’ll get: 4x industry-recognised certifications 100+ hours of live online training Real-world project work More ❯

instructor-led online training. Everything is built around practical learning, so you’ll get real-world project work that prepares you for what happens in real security environments. We help people at every stage of their career journey. Many of our students come from completely different backgrounds – sales, retail, customer service – and go on to land Cyber roles within … six months of completing our course. Once you complete your programme, we connect you directly with our partner companies to secure your first role. And if you don’t receive a job offer, we’ll refund 100% of your course fees. What you’ll get: 4x industry-recognised certifications 100+ hours of live online training Real-world project work More ❯

instructor-led online training. Everything is built around practical learning, so you’ll get real-world project work that prepares you for what happens in real security environments. We help people at every stage of their career journey. Many of our students come from completely different backgrounds – sales, retail, customer service – and go on to land Cyber roles within … six months of completing our course. Once you complete your programme, we connect you directly with our partner companies to secure your first role. And if you don’t receive a job offer, we’ll refund 100% of your course fees. What you’ll get: 4x industry-recognised certifications 100+ hours of live online training Real-world project work More ❯

instructor-led online training. Everything is built around practical learning, so you’ll get real-world project work that prepares you for what happens in real security environments. We help people at every stage of their career journey. Many of our students come from completely different backgrounds – sales, retail, customer service – and go on to land Cyber roles within … six months of completing our course. Once you complete your programme, we connect you directly with our partner companies to secure your first role. And if you don’t receive a job offer, we’ll refund 100% of your course fees. What you’ll get: 4x industry-recognised certifications 100+ hours of live online training Real-world project work More ❯