IT Technician Apprentice
53 NORMAN WAY, MELTON MOWBRAY, England
MARK1 IT SOLUTIONS LIMITED
The IT Technician Apprentice plays a vital role in delivering a positive client experience and ensuring the smooth triage of technical issues. Role Act as the first point of contact for inbound support requests via phone, email, and ticketing system. Accurately log and prioritise tickets based on client … SOPs, and participate in team meetings. Complete internal and external apprenticeship training to develop technical skills. Training Opportunities for internal progression into Level 1 IT Technician roles. Apprenticeship Standard Information communications technician (level 3) Training Provider QA LIMITED Working Week Monday to Friday, 8:30am - 5.00pm, with … Duration 1 Year 5 Months Positions Available 1 Closing Date Tuesday, 29th April 2025 Start Date Tuesday, 13th May 2025 Desired Skills Communication skills IT skills Attention to detail Qualifications 3 of any subject GCSE, grade 4+ (A* - C) (Essential) Maths & English GCSE, grade 3+ (D or above) (Essential More ❯
Employment Type: Advanced Apprenticeship
Salary: £15,000 a year
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