As an IT apprentice, you will be part of a wider IT support function. You will work with colleagues responding to IT incidents both remotely and in-person across multiple sites. These incidents vary and can involve Cloud, Networking and Hardware technologies. Role Roles and responsibilities, but … on the service management tool. Follow processes as set out in mapping tool and identify any areas where they can be improved upon. Support IT hardware on site, including basic repairs, wireless and wired network troubleshooting, reimaging and initial software triage across all academies within our trust. Rapid on … site response to incidents that are affecting teaching and learning in the classroom. Maintain asset information relating to IT equipment when it is moved/deployed or disposed of across our trust. Active involvement in yearly refresh projects for on-site devices and other refresh initiatives. Escalate issues More ❯
Are you ready to kickstart your career in IT, gaining valuable skills that can take you anywhere? Our ITTechnician Apprenticeship offers you the chance to learn while you earn, developing sought-after expertise that’s transferable across any industry. Role This is a fixed-term apprenticeship … typically lasting 18-24 months, but it may be shorter or longer depending on your skills and experience and the pace you complete the programme. Travel: Occasional travel to other schools in the region when needed – Barton Hill Academy, Hazelwood Academy, Offas Mead Academy, The Ridge Academy, Brockworth Primary … asset management, and maintaining strong customer service. Working alongside third-party partners and your team, you’ll learn how to solve problems and deliver IT support that makes a difference to the people who rely on it. Training Earn while you learn: Gain hands-on experience and achieve an More ❯
4 Universal Square, Devonshire Street North, Manchester, England
GLOBAL BANKING SCHOOL LTD
A fantastic opportunity to join our growing IT team. The role will involve providing support and assistance to our students and staff. Role Raise, respond, and complete allocated IT tickets raised within the Service Management system which can include: Providing one to one assistance to both students and … software both provided by GBS and the students including submission of work. Providing technical support in moving and setting up of Audio Visual and IT equipment as required. Set up and configuration of PC/laptop equipment with required operating systems installing software and drivers where necessary. Troubleshoot, diagnose … how to operate new software and computer equipment. Providing general administration support such as: printing, filing, processing and collating information as required by the IT department. Providing support to both students and staff and being the first point of contact for error reporting, raising tickets as required. Training Information More ❯
A fantastic opportunity to join our growing IT team. The role will involve providing support and assistance to our students and staff. Role Raise, respond, and complete allocated IT tickets raised within the Service Management system which can include: Providing one to one assistance to both students and … software both provided by GBS and the students including submission of work Providing technical support in moving and setting up of Audio Visual and IT equipment as required Set up and configuration of PC/laptop equipment with required operating systems installing software and drivers where necessary Troubleshoot, diagnose … how to operate new software and computer equipment Providing general administration support such as: printing, filing, processing and collating information as required by the IT department Providing support to both students and staff and being the first point of contact for error reporting, raising tickets as required Training Information More ❯
Velocity Academy has an exciting new opportunity for an IT Support Technician with SWOOPOS, an IT Support company based in Wolverhampton. This is a fantastic opportunity for someone to get themselves into IT and kickstart a career. Role You will assist new potential customers by having … team who are there to ensure they get the most from their programme. Successful completion of this apprenticeship gives you an accredited Level 3 IT Support Technician qualification, with training in how to: Install and configure relevant software and hardware as appropriate for example: mobile apps, printers, projectors … scanners and cameras. Address IT issues by prioritising in response to customer service level agreements. Administer security access requirements and permissions for stakeholders escalating as necessary for example password resets. Support the roll out of upgrades or new systems or applications. For a full list of programme modules visit More ❯
Liaise with customers, potential customers and instructors to ascertain the technical requirements for upcoming classes. Maintain the z/OS mainframe training environment, ensure it is available as needed, and support instructors in configuring course practicals. Create and deploy lab environments – running on Windows, Linux and z/OS … Inward Facing Responsibilities Time management and scheduling of the above. Backup, store and update created images for future use. Effectively support staff with their IT needs and maintain the office IT network. Support staff in updating course outlines, scheduled dates and other course details on the company website. … Provide support to managers and sales staff to help secure bookings Training Expected duration: 16 months Apprenticeship level: Level 3 (Advanced) Programme: Level 3 IT Solutions Technician During this apprenticeship, you will follow a fully supported training programme with LearnTech, delivered through combined weekly remote classroom-based training More ❯