IT Support Analyst/2nd Line Support Analyst A fantastic opportunity has arisen for an IT Support Analyst/2nd Line Support Analyst to join our Manchester based global law firm on a permanent basis. IT Support Analyst/2nd Line Support … Analyst Key Responsibilities: • Providing a professional and consistent level of Technology support to all staff • Responding to incoming incidents and requests at first point of contact reported via all mediums • Ensuring all incidents and requests are accurately recorded at the time of being reported and responded to within a … of reoccurring incidents and potential issues • Keeping customers apprised and updated • Escalating problems to the senior team members and third-party suppliers where necessary IT Support Analyst/2nd Line Support Analyst Attributes/Skills: • Good troubleshooting and analytical skills • Knowledge of Citrix, Windows 10 and Microsoft more »
1st Line IT Support Engineer We require a 1st Line IT Support Engineer to join a well established and trusted solutions business in Crewe. Day to day youll be: The first point of contact for the business and their customers Delivering outstanding customer service through understanding the users … next step in your career with a company wanting to invest in your developments, then please apply with your CV. 1st Line Support Engineer | IT Support Engineer | Service Desk Analyst | IT Support Analyst | Service Desk Engineer | ITAnalyst | Helpdesk Engineer | First Line more »
IT Business Analyst, Business Analyst, Software, IT. My client is a well-known solutions provider dedicated to providing innovative solutions and exceptional services to their customers. With a focus on technological advancements and customer satisfaction, they are invested in shaping the future of communication. As they continue … to expand their operations and enhance their services, they are seeking a talented Business Analyst to join their team. As an IT Business Analyst, you will play a pivotal role in driving business growth and optimizing operational efficiency within the department and you will collaborate with cross … deep understanding of technology, ideally from within a telecoms company, coupled with strong analytical skills and business acumen. Key Responsibilities for the successful Business Analyst candidate will be; - Conduct a comprehensive analysis of business processes, systems, and technologies. - Collaborate with stakeholders to gather and document business requirements, ensuring alignment more »
Role: IT Support Analyst Location: Warrington Salary: Up to £24,000 DOE My client is looking for an enthusiastic individual who has a passion for IT & Technology. This first line position would require a candidate who has great communication skills and good knowledge of computer systems as … Provide desktop and server support Building, Testing and Configuring hardware devices Patching of network and phones Take calls and resolve incoming tickets Escalate complex IT issues to senior staff Document technical processes and procedures Essential Requirements: Knowledge in building computer systems Enthusiastic and passionate about ITIT … sounds like something you would be interested in and you have the required experience/requirements then please apply for immediate consideration. Key Words: IT Technician, Junior IT Technician, 1st Line IT Support In Technology Group Ltd is acting as an Employment Agency in relation to this more »
School IT Support Analyst Role: School IT Support Analyst Location: Blackpool/Lancashire area Salary: £23,000 - £28,000 Are you looking for more varied work, sick of sitting in an office all day, every day? I am working with one of the North Wests best … IT Solutions providers leading their search for an IT Support Analyst who can assist with the on-site IT Support in their Blackpool/Lancashire based School customers. The MSP that you will be working for are an incredible outfit with some superb training plans and … support for other technicians and work as part of the team. ** Provide hands on advice and guidance to the schools to help develop their IT network. ** Maintain a helpdesk facility providing clients with feedback to tickets proactively and in a timely manner. ** Supporting an allocated network of Schools on more »
Employment Type: Permanent
Salary: £23000 - £28000/annum Superb company to work for
ITAnalyst SearchDATA Group have partnered with a law firm that lives and breathes innovation. From the moment they were founded they began making waves in the industry and have continued to do so ever since. Operating out of Liverpool, they intend to grow their office into a more »
IT Business Solutions Analyst Are you able to manage critical incidences, and can demonstrate clear incident management including prioritisation and communication? Do you have a strong background in providing round-the-clock, accurate and effective IT support in a customer centric environment? Do you have a fundamental … OS, Networking Concepts, Productivity Tools and server support? MacGregor Black is currently partnering with a Leading Consumer Goods business, on the search for a IT Service Desk Analyst. This is a permanent role based in Cumbria. As the IT Service Desk Analyst, you will be working as … a member of the IT Service Desk Team, supporting all areas of the business, and ensuring that all of the IT systems are available for their intended use. This role also includes providing technical services in the case of any IT related incidents or requests. Key Responsibilities more »
IT Support Analyst La Fosse are partnered with a Pharmaceuticals company who have just had a major investment in their IT team. They are looking to bolster their IT function with an IT Support Analyst to support them on a major IT Transformation. more »
in the technology field. Client Details Our client is a well-established company,committed to provide exceptional services and products to their customers. Description IT Support Analyst Providing first-line technical support to internal users. Troubleshooting software and hardware issues. Logging and managing support tickets. Assisting with system … upgrades and maintenance. Contributing to IT projects as required. Supporting the implementation and maintenance of IT policies and procedures. Maintaining the IT inventory. Continuously learning and keeping up to date with new technologies and industry trends. Profile IT Support Analyst My client welcomes applicants from … or a related field. Proficiency in various software, hardware, and networking systems. Strong problem-solving abilities. Excellent communication skills. A customer-focused approach to IT support. The ability to work well in a team environment. A proactive attitude towards learning and development. Job Offer Offer to IT Support more »
Job Purpose : Provide 1st line Servicedesk support to the business. Deal with users, providing IT support and training. To provide first level customer contact, incident resolution and service request fulfilment in line with IT Service Management (ITSM) best practices within the IT Service Desk, ensuring quality and … performance standards are met and contributing to an efficient and effective IT Service. Principal Accountabilities: To provide a high level of technical first level IT support in line with IT Service Management (ITSM) best practices for all services delivered by the IT Team ensuring customer focus … external customer communication and to avoid duplication of effort. To ensure that individual and team performance and quality targets are maintained. To maintain the IT Knowledgebase with internally facing technical and externally facing non-technical IT Support articles. To work collaboratively across the IT environment and with more »
IT Service Desk Analyst Knutsford - Cheshire (Office based) £20,000 - £25,000 + benefits Exciting opportunity for an experienced Service Desk Analyst to join a busy Service Desk team support the company's internal customers based in Knutsford, Cheshire. You will provide efficient, professional, and proactive IT … meeting agreed service level agreements. In this role you will be office based and be required to: Act as a point of contact for IT related queries Install, order & configure IT equipment Create new user accounts Managing active directory groups Managing incidents and requests from start to finish … and development opportunities within a friendly team environment. If you're interested in a role of this nature, then please contact (url removed) Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy. more »
Job Post: IT Operations Analyst Location: Warrington Type: Full-Time Salary: Up to £45,000 We are working with a forward-thinking and innovative company based in Warrington, that is seeking an IT Operations Analyst. This position is with a prominent and progressive technology company located in … chosen candidate will play a pivotal role in the company’s internal Operations/Desktop team, providing vital support and expertise. Role Overview: The IT operations Analyst will engage in diverse tasks involving platforms such as Salesforce, Microsoft Dynamics Business Central, AWS, and a range of Microsoft desktop … of an ITIL-based Internal I.T Service Management system. · Managing incident, problem, change, and request processes. · Conducting root cause analyses and patch management. · Overseeing IT asset inventory and maintaining the endpoint device estate. · Performing general Microsoft 365 administration and related tasks. · Acting as a key point of contact on more »
Senior IT Business Analyst - SAP - Hybrid (UK-offices) - To £65k + bonus Are you an experienced Senior IT Business Analyst with a focus on SAP systems, seeking a new challenge? We are looking for someone with over 5 years of ERP experience who excels in driving more »
Employment Type: Permanent
Salary: £55000 - £65000/annum Car Allowance, Bonus, Benefits
Sale, Trafford, Greater Manchester, United Kingdom
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IT Service Desk Analyst - Law Firm Location: Sale, Manchester Salary in the region of £25,000 Our client, a reputable regional law firm, is seeking a dedicated IT Service Desk Analyst to join their dynamic team. If you are passionate about delivering exceptional IT support … escalated tickets, ensuring timely resolution and providing regular feedback to clients. Manage and maintain the Microsoft Teams Telephony system. Assist in office moves and IT equipment setups across the business. Travel to regional sites to provide onsite support. Provide assistance to other IT teams on project-related work. … Requirements: 1-2 years experience in a similar IT support role. Strong knowledge of Microsoft products and Active Directory administration. Excellent troubleshooting skills for software, hardware, and network issues. Ability to maintain high standards of customer service and adhere to internal processes. Willingness to travel to regional sites when more »
Prestigious opportunity for an IT Service Desk Analyst for a leading law Firm in south Manchester. We are seeking a Service Desk Analyst who will enjoy the breadth of this role and be able to training in Cyber Security and well as take part in Project work … clients throughout the lifecycle If you possess a combination of some of the following skills, then LETS TALK! Previous experience of working in an IT Service Desk environment Basic knowledge of Office 365, Windows 10 and Windows 11 Experience with legal software/applications is advantageous but not essential. … Strong Microsoft Office skills Basic understanding of Powershell Experience in providing IT support in a corporate environment Awareness of ITIL Full Driving Licence In return, you will be rewarded with ongoing training and career development, in addition to 25 days holiday, 1 day birthday and Bank Holidays. We have more »
Job Role: 2nd line IT Service Desk Analyst Location: Liverpool Salary: £28k plus standard benefits The Opportunity for you Are you currently working at 1st or 2nd line on a service desk, and looking to join a company that offers progression? Then this is the job for you. … to a member of staff leaving to join Microsoft, our client is looking to add to their 2nd Line team. As a 2nd line IT Service Desk Analyst you will be working for a leading delivery and logistics provider based in their Liverpool office. With online shopping rapidly … offered promotions a perfect opportunity for somebody wanting to progress their career. You will be working alongside the 8 excellent Service Desk Analysts fixing IT issues from internal colleagues and external customers to ensure the business can run smoothly. You will be working in a busy office environment and more »
Are you at the start of your IT Security career and not getting the training you need? Are you feeling unmotivated and unsupported? If the answer is yes, here's a role for you... This is an opportunity to join a Software Development house that works with HUGE brands … and household names. What's in it for you? £45,000 base salary 25 days holidays plus birthday, bank holidays and 2 volunteer days off Company share option scheme Internal and external training courses What will you bring? A base level of web application security CI/CD understanding more »
Are you at the start of your IT Security career and not getting the training you need? Are you feeling unmotivated and unsupported? If the answer is yes, here's a role for you... This is an opportunity to join a Software Development house that works with HUGE brands … and household names. What's in it for you? £45,000 base salary 25 days holidays plus birthday, bank holidays and 2 volunteer days off Company share option scheme Internal and external training courses What will you bring? A base level of web application security CI/CD understanding more »