City of London, London, United Kingdom Hybrid / WFH Options
DGH Recruitment
ITServiceDeliveryManager/ITServiceManager A fantastic opportunity has arisen for a ITServiceDeliveryManager/ITServiceManager to join our London based global law firm on a permanent basis. ITServiceDeliveryManager/ITServiceManager Key Responsibilities: * Manage the User Support team using the Service Management toolset and provides accurate reporting on performance. * Coaching and mentoring the team to ensure that personal development, service standards and are being consistently applied. * Direct, motivate, delegate, and empower staff in the successful performance of their … respective team * Carry out all relevant technical support and maintenance activities as required by Change Management, Incident Management, Problem Management, and Service Request Management processes. * Take accountability for servicedelivery performance, meeting customer expectations * Liaise with other internal support teams, internal senior management and suppliers in the day-to-day management of Incidents and Service Requests. And where More ❯
Fleet, Hampshire, South East, United Kingdom Hybrid / WFH Options
AWD Online
Manager with a background in operations or servicedelivery within the IT/Technology/software sector and experience managing technical or professional services teams is required for a well-established, award-winning IT Solutions Provided based in Fleet, Hampshire. Previous technical experience working with HCL, IBM, Microsoft, Domino, Lotus Notes … Manager with a background in operations or servicedelivery within the IT/Technology/software sector and experience managing technical or professional services teams. Working as a results driven IT Operations Manager/Software Solutions ServiceDeliveryManager you will be responsible in leading … the day-to-day operations of the Professional Services Team, ensuring exceptional servicedelivery across the software solutions. As the IT Operations Manager/Software Solutions ServiceDeliveryManager you will play a critical part in bridging technical operations, client management, and business support to help scale efficiently and More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Law Support
ITServiceDeliveryManager – London (Hybrid) Join a leading law firm as their ITServiceDeliveryManager , taking the lead in ensuring seamless IT operations, driving service excellence, and supporting a forward-thinking business with a global client base. This is a fantastic opportunity for an … experienced IT professional to step into a leadership role with real impact — managing a talented IT team, optimising servicedelivery, and aligning technology with the firm’s long-term strategic goals. What you’ll do: Oversee the day-to-day delivery of ITservices across the business Lead, mentor … projects and adoption of new tools and processes Ensure compliance with cybersecurity, privacy, and governance standards What we’re looking for: Proven track record in ITservicedelivery or operations management , ideally within professional services or a law firm environment Strong technical knowledge of Office 365, Active Directory, Intune , and ideally document management systems (such More ❯
Bolton, Lancashire, England, United Kingdom Hybrid / WFH Options
MBDA
The IM function at MBDA is a diverse and fast paced environment which is both challenging and rewarding. We currently have a fantastic opportunity for a ServiceDeliveryManager to join our Bolton team Salary : Circa £60,000 - £65,000 depending on experience Dynamic (hybrid) working : 1-2 days per week on-site due to workload … fertility testing and treatments Facilities : Fantastic site facilities including subsidised meals, free car parking and much more... The opportunity: We are currently looking for an ITServiceDeliveryManager to be based at our Bolton site. You will be responsible for managing the end to end delivery of ITservices … In this role you will work closely with both internal and external functions to manage the implementation of new services/applications and acceptance into service. The ServiceDelivery team consists of a diverse team of people specialising in all the service management and technical management practices of ITIL V4 (or the 4 functions of ITIL V3 More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Dawn Ellmore Employment Agency
Dawn Ellmore Employment are working with a top Law Firm in their search for an ITServiceDeliveryManager to join their team! This exquisite opportunity is an excellent chance to join a well-established and thriving firm at their prime. With an excellent starting salary of offer along with hybrid working plus a … bountiful benefits package - this is not to be missed! To be successful you must have prior experience as an ITManager within ServiceDelivery from a legal or professional services environment. It is essential that you hone strong technical skills as well as being well-rounded with Office 365. Having experience … strong desire to succeed. Duties will include: Dealing with the day-to-day operations of IT within the company. Being the lead for ITServiceDelivery projects. Ensuring that the ITservice performance is monitored. Implementation of new systems. Identify service improvements and work in unison with stakeholders in the implementation process. More ❯
Merton, London, United Kingdom Hybrid / WFH Options
N Consulting Limited
Role: ITServiceDeliveryManager Location: Wimbledon Work Mode: Hybrid Domain Experience: Insurance Job Description: Experience: 20+ years in ITservicedelivery, 5+ years in insurance domain. Should have managed multiple large projects/programs. Education: Bachelor's degree; PMP, ITIL, Agile certifications preferred. Domain Knowledge: Expertise in insurance processes … and regulations. Technical Skills: Familiarity with IT transformation tools/strategy, cloud solutions, and Agile/Waterfall methodologies. Soft Skills: Strong communication, customer-facing, problem-solving, leadership, and account management abilities. More ❯
Dawn Ellmore Employment are supporting a top tier Law Firm in London in their search for an ITServiceDelivery Manager.For this role you must have prevous experience working in a legal environment and have solid managerial experience in Service Delivery. The successful candidate will receive an excellent starting salary along with a brilliant benefits package … plus hybrid working!To be successful you must be able to showcase your wealth of knowledge in ServiceDelivery from a Law Firm as well as be keen to succeed in a new challenge. Having superb communication skills both written and verbal is key along with Office 365 experience.The duties will include: Leading ITServiceDelivery Projects. Day-to-day operations within the IT Team. Dealing with stakeholder management. Identifying and resolving service improvements. Implementing new systems. This is an incredible opportunity which will not be around for long. Get in touch now to find out more More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Dawn Ellmore Employment Agency
Dawn Ellmore Employment are supporting a top tier Law Firm in London in their search for an ITServiceDelivery Manager. For this role you must have prevous experience working in a legal environment and have solid managerial experience in Service Delivery. The successful candidate will receive an excellent starting salary along with a brilliant benefits … package plus hybrid working! To be successful you must be able to showcase your wealth of knowledge in ServiceDelivery from a Law Firm as well as be keen to succeed in a new challenge. Having superb communication skills both written and verbal is key along with Office 365 experience. The duties will include: Leading ITServiceDelivery Projects. Day-to-day operations within the IT Team. Dealing with stakeholder management. Identifying and resolving service improvements. Implementing new systems. This is an incredible opportunity which will not be around for long. Get in touch now to find out more... Dawn Ellmore Employment aims to respond to all applicants, however due More ❯