1 to 25 of 32 Permanent IT Services Manager Jobs

Job Title: IT Services Manager Location: Newcastle Upon Tyne Salary: Up To £40k Per Annum Job type: Full Time, Permanent Who are we? TSG (Technology Services Group) are a Managed IT Services provider servicing businesses UK Wide. At TSG our people … and Shared Growth, these sit at the core of our business helping us to achieve our mission. Why should I work for TSG? It is our people that make TSG what it is and a great place to work. We put a lot of work in … events, we launched the very first 'TSG Festival' in 2021, Team TSG's feedback was so positive that we have decided to make it a yearly event Two paid CSR days per annum that you can use towards giving something back Our charity fundraising - TSG have raised over more »

IT Services Manager – Sheffield Our client based in Sheffield is currently seeking a skilled IT Services Manager to lead a UK-based team supporting a global multi-site environment. You will oversee service desk analysts and infrastructure engineers, ensuring high … services. Deep understanding of ITIL, SLA management, strong networking, and Microsoft hybrid solutions is required. You will have a strong technical background in infrastructure services, proficient in networking, cloud computing, and managing ITIL service teams. Responsibilities: Define technical strategy aligned with the global IT vision. Manage ITIL …/Friday WFH Flexible working 25 days + Birthday off Life Assurance Learning and development opportunities Interested? Please Click Apply Now! IT Services Manager – Sheffield more »

IT Projects & Services Manager Responsible for NATS Infrastructure Services (NIS) and Business Application Services (BAS) contract. At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers’ success. We empower our teams in … of ATM solutions. WHAT WILL YOU BE DOING? You will have overall responsibility for the day-to-day delivery of enterprise IT services to one of our most important, prestigious, and long-term customers in the UK underpinning the smooth running and continuity of their critical business … objectives. These services include a comprehensive set of Service Management & Reporting functions for ~4,000 users including a 24x7 Service Desk, End User Services, Network & Infrastructure Services, Hosting Services and Business Application Support Services. Each of these are to be delivered in accordance with strict SLA more »

Regional IT Service Manager Location: Cardiff, Darlington, Edinburgh (may require occasional travel to other DBT Offices) Salary: £38,052 to £43,900 (including allowance) Job type: Permanent Closing Date for Applications: Sunday 12 th May at 12pm (noon) We create digital services, data tools and … an incredible experience to all our users. Find out more on our blog, Digital Trade. Job Description As a Regional IT Service Manager, you will be based in one of our key Places for Growth locations and be responsible for overseeing and managing IT … and develop strategies to enhance the IT service provided throughout the region. Responsibilities You will be an experienced IT Service Manager who can support with: Regional IT Service Delivery Oversee the delivery of IT services across multiple sites within more »

IT Service Desk Manager Salary & Benefits: £60k to £70k, Bonus, Private Health, Life Assurance, 25 Days Annual Leave nufuture has partnered with a global pharmaceutical company based in Hertfordshire and we are looking for an experienced IT Service Desk Manager to help … manage and expand their operations. The company is going through an exciting transition phase, so there will be lots of opportunities for an IT Service Desk Manager to take the lead on key projects. As the IT Service Desk Manager, you will … be responsible for overseeing and managing the IT service desk operations. You will lead a team of skilled technicians and ensure the timely resolution of technical issues while maintaining the highest level of customer satisfaction. Additionally, you will play a key role in driving continuous improvement initiatives to more »

IT Technical Services Manager Sheffield Our Sheffield client seeks a skilled IT Technical Services Manager to lead a UK-based team supporting a global multi-site environment. You will oversee service desk analysts and infrastructure engineers, ensuring high-quality technical … A deep understanding of ITIL, SLA management, vital networking, and Microsoft hybrid solutions is required. You will have a strong technical background in infrastructure services, proficient in networking, cloud computing, and managing ITIL service teams. Responsibilities: Define technical strategy aligned with the global IT vision. Manage ITIL … Hybrid working Flexible working 25 days + Birthday off Life Assurance Learning and development opportunities Interested? Please Click Apply Now!IT Technical Services Manager Sheffield more »

Senior Business Development Manager - Managed IT Services £75k + £150k OTE + Benefits **Head of Business Development Opportunity** Remote + Office Collaboration (S.East/Essex) Who's it for We are proud to be partnering with a fast growing Private Equity backed Managed … IT Services Provider. An established business of approaching 80 people now into the early stages of their journey to build and expand to a £50M T/O operation through a mix of acquisition and organic growth strategies. Already 2 acquisitions into the journey and more in … and lead s sales team. They require a Senior Business Development Manager/Director to build out new Managed IT services customers to support their growth across a range of £120-350k annual re-occurring revenue wins across: EUC/Desktop, Cloud, Data Centre more »

with experience in infrastructure and operations to realize their own vision on managing and delivering projects for their group IT services team. This is about bringing unique ideas to the table, not working to a specification. There is no better time for an ambitious Services … support to our client’s European offices, working closely with peers in their global offices as part of the larger IT Infrastructure Services & Operations function. Requirements · Proven experience within IT services delivery or IT infrastructure ideally 10+ years · Experience within IT Asset management, IT Security Operations, IT Service desk, Software Support and Cloud Services · Experience within financial service or insurance is a plus · Experience in managing people and driving process and technology change in a dynamic operating environment · Must have right to work in more »

Business Development Manager - IT Managed Services Warwickshire/Birmingham borders. Hybrid working inc. Client travel. To Suit M6/M42/A38 Corridor candidate with clean driving license. Up to £45,000 Basic DOE + Double OTE + Car Allowance + Benefits The Role + … Company Award winning and established modern IT Services company, on a mission to provide world class service and let their clients do more for their business with tech, requires a new experienced IT Sales Business Development Manager. Our client provides a range of modern IT and Infrastructure Support Services, both remote and on site and has a highly competitive tech stack based around M365, Azure Cloud, Enterprise Mobility, Intune, Cyber Sec including Cyber Essentials and have an in-house team developing bespoke MS based software applications. Joining an established team, reporting to more »

IT Service Manager Permanent Sheffield/Hybrid (2 days per week on site) Salary: £55k - £65k + benefits We are actively looking to secure a Service Manager to join Experis. Experis Consultancy is a Global entity with a well-established team with over … are passionate about training, technology and career development. Your Skills: Service Management Leadership : Lead the service management team, ensuring that all IT services are delivered in accordance with ITIL standards. ITIL Implementation : Implement ITIL best practices across all areas of service management, including incident management, problem management … a service strategy that aligns with the organization's business objectives. Service Design and Transition : Oversee the design and transition of new and changed services, ensuring that they meet business requirements and are delivered without disrupting existing services. Service Operation : Ensure the efficient and effective operation of IT more »

IT Service Manager | ITIL | FinTech Software Company Salary: £80,000 - £85,000 with a 15% bonus Hybrid: 1-2 days in the office with flexible arrangements I am seeking a seasoned IT Service Manager to join a prestigious FinTech company that delivers … With around 800 employees globally and headquartered in London, the company is at the forefront of financial technology. Role: The IT Service Manager will come in to understand the current structure and implement your own recommendations to establish a new function and take sole ownership of … Assist in completing the IT separation currently underway from the parent company. About You: Extensive experience as an IT Service Manager in a global, fast-paced environment. It is essential to be able to act as the sole SME in the service more »

Role: Procurement Manager - Services contracts, IT , and Telco Location: Leeds, with 3 days in office Salary: c.£70,000 and excellent benefits package I'm working on behalf of a services based organisation, who are supporting the transformation and promotion of business in local … will be part of the process of further developing their efficiency. We are recruiting a Procurement Manager with a background in broad services/indirect spend categories such as facilities services, professional services, telco, or IT contracts . You will manage the tendering … and contract negotiation for a broad range of services and product. This is a growing and developing organisation and the role offers a great opportunity for you to be part of building and developing a function, and progressing your career by implementing new processes and delivering cost savings. Experience more »

IT Service Manager - Field Based/hybrid Key skills - Service Manager, Account Manager, ITIL A brand-new role for an IT Service Manager/Account Manager. We are currently seeking a dynamic and customer-oriented IT Service Manager or an IT Account Manager to join a Manchester HQ based multi-site organisation. This role is field based, requiring travel throughout the UK. The ideal candidate will possess excellent people skills, stakeholder management capabilities, and the ability to coordinate … and ensure adherence to service standards. Adequate reporting and service standards are met. Drive continual service improvement across various areas. Constant review of IT costs in the business, understanding if there's opportunity to reduce or deliver increase value of service. Promote IT operations, embedding yourself more »

Job Title: IT Service Manager Location: Holborn Salary: Up to £75,000 per annum Employment Type: Full-time PLEASE NOTE – NO SPONSORSHIP IS AVAILABLE FOR THIS ROLE Key Areas – Google Workspace, ITIL, JIRA, Framework, Transformation, Projects, Management, Direct Reports, Indirect Reports, SLAs, Agreements, Contracts. Technology, Venders … Suppliers, Strategy, Delivery. Our client, a leading company based in London, is seeking an experienced IT Service Manager to join their team. This is an exciting opportunity for a skilled professional to contribute to the efficient management of IT services and drive transformative … and agreements regarding Service Level Agreements (SLAs) with both internal and external stakeholders. service contracts effectively, ensuring compliance and satisfaction. and contribute to IT transformation projects aimed at improving efficiency and effectiveness. Required Skills and Experience: experience in IT service management, with a strong understanding of more »

Role: Procurement Manager - IT, HR & Corporate Services Location: NE Oxfordshire Hybrid: 1 day office, 4 days WFH (more days in office is possible if preferred) Salary: c£50-75k + package -- Excellent opportunity to join a fantastic retail/FMCG corporation that is continuing … global stakeholders. This role as a Procurement Category Manager is focused on leading IT (Hardware and Software), HR and Corporate Services, with the possibility of touching upon broader general indirect categories, locally and internationally. Excitingly, relationship building and business partnering will be a key core … excellent visibility and development across the business. Responsibilities: End to end Procurement/Category Management for IT (hardware & Software), HR and Corporate Services Lead or support sourcing initiatives from strategy, through RFx, negotiations, contracting, and ongoing supplier relationship management (SRM) Provide Procurement and Commercial support to stakeholders more »

IT Service Delivery Manager (Security Operations) | 2 days a week on site |Central London - £50k MSP management, Security Operations, Cyber Essentials, ISO (9001 and 2700) audits and governance. Key Skills: Service Delivery Manager | ITIL | Managed Service Provider | Team Leader | Communication | Budget Management | Presentation | Negotiation … regular audits and ensure compliance governance to mitigate risks. Monitor infrastructure security, generate reports, and address any vulnerabilities. Ensure continuity of IT services, including SaaS and laaS solutions for both internal and external customers. Manage relationships with external third-party vendors and IT service providers … Management | Presentation | Negotiation | Client Relations | People Management Please apply via the Computappoint website or online today if this sounds like the role for you. Services offered by Computappoint Limited are those of an Employment Business and/or Employment Agency in relation to this vacancy. more »

IT Service Desk manager YORK (YO26) £34k to £37k pa Invigorate Recruitment is working with its client a UK-based training company seeking an experienced IT Service Desk Manager The ideal candidate will be responsible for managing information technology support functions of … the company including company network, cybersecurity and onboarding/offboarding of staff equipment, accounts etc. It is an excellent opportunity for a motivated individual with strong communication skills who can work with a small team to help the wider company. Key Responsibilities IT Service Desk Manager … equipment. Manage devices through MDM. Regularly evaluate current systems and tools, identify needs for new systems and develop and implement efficient and secure IT solutions. Document and maintain accurate records of IT issues and their resolutions. Work closely with the team and other departments to troubleshoot more »

Incidents occurring within all technology towers across Internal, External and 3rd Party suppliers and will unite internal and external teams across Service Management, Technology Services Platform teams, Business Platform teams and Product teams to ensure suitable process automation is in place and that there is a collaborative and effective … Delivery and Major Incident Management. The Sr. Manager, Global IT Service Delivery Management will develop and embed processes throughout Technology Services that focus on delivering service excellence to our Brambles users, this will include the delivery of improved Incident Management and Service Delivery processes (Proactive … carry out Service Improvement and undertake exercises that will improve levels of User satisfaction. Therefore, this is a key operational role in the Technology Services organisation and requires the ability to operate effectively under pressure and to demanding deadlines. Major/Key Accountabilities Provide Service Delivery and MI Management more »

IT Service Desk Manager required by our market leading, award winning, professional services organisation based in Cardiff. The successful candidate will lead and manage a team of 10 Service Desk Engineers across 3 sites in the UK supporting close to 1,000 users. This role … will be split between management (75%) and hands-on support (25%). The IT Service Desk Manager will play a crucial role in maintaining high levels of customer satisfaction, managing service delivery, and driving continuous improvement initiatives within the service desk function. Main Responsibilities: Management Lead … Degree or similar in Information Technology, Computer Science, or related field. Considerable experience in IT service desk management, preferably within a professional services environment. Proven leadership skills with experience managing and motivating teams of technical professionals. Strong knowledge of ITIL processes, principles, and best practices, with ITIL more »

IT Service Delivery Manager (Security Operations) | 2 days a week on site | Central London - £50k MSP management, Security Operations, Cyber Essentials, ISO (9001 and 2700) audits and governance. Key Skills: Service Delivery Manager | ITIL | Managed Service Provider | Team Leader | Communication | Budget Management | Presentation | Negotiation … regular audits and ensure compliance governance to mitigate risks. Monitor infrastructure security, generate reports, and address any vulnerabilities. Ensure continuity of IT services, including SaaS and laaS solutions for both internal and external customers. Manage relationships with external third-party vendors and IT service providers … Management | Presentation | Negotiation | Client Relations | People Management Please apply via the Computappoint website or online today if this sounds like the role for you. Services offered by Computappoint Limited are those of an Employment Business and/or Employment Agency in relation to this vacancy. more »

IT Service Desk Manager/ITIL/Support - Cardiff IT Service Desk Manager with proficient experience in leading a team of service desk analysts. Experience managing SLAs and monitoring KPIs is also essential for this leading company based in central Cardiff. You … office, and 2 days working from home. Essential Skills Required: Service desk team leading experience Experience with working in a service desk/IT helpdesk environment ITIL - Knowledge of service desk procedures General … helpdesk IT support such as active directory, exchange, PC support, and IT admin, etc Any experience working within a professional services or finance company such as an accountancy or law firm would be a bonus . Desirables: ITIL Certified Work with multiple helpdesk software The more »

of growth under new management – plans are ambitious and challenging the old ways of working. Are you dynamic enough to be part of it? The IT provision has recently been outsourced via a managed build and SOC model, with internal 1st and 2nd line support. The … need some nurturing to ensure they flourish and scale with the business growth. The role is ideally suited to a passionate Service Delivery Manager looking to take on more ownership. Business tools provision is via the Office 365 suite of applications. Matter and practice management provision is via … CaseRatio (used by everyone in the business) written and supported by Tuckers’ sister company. The role is hands on – the face of IT - minimum 4 days a week in the Central London office, responsible for ensuring the availability of all required hardware, software, and support, to enable the more »

Global Service Desk Manager | Environmental Services | £60,000 - £70,000 | Hybrid | Brentford WeDo has recently partnered with a global Environmental Services organisation who are currently in the market for a Global Service Desk Manager to come on board. The business is currently going through … a large scale global digital transformation and this role is going to play a key part ensuring the IT front office is in good hands throughout the rest of this transformation and beyond. The role will report directly into the CIO as you will both be shaping the … this role is of any interest, please apply for the role and I will be in touch. Global Service Desk Manager | Environmental Services | £60,000 - £70,000 | Hybrid | Brentford more »

through a period of investment, growth and change. The are looking for a Service Desk Manger to add to their team. As the IT Service Desk Manager, you will play a pivotal role in orchestrating and elevating our IT support operations. You will be … of a dedicated service desk team, ensuring not only the swift resolution of technical issues but also driving the strategic evolution of our IT support function. By integrating ITIL v4 best practices, you will streamline processes, reinforce service delivery, and heighten user satisfaction across the organisation. Moreover, your … and bespoke internal systems. This role requires a harmonious blend of leadership, technical proficiency, and a continuous improvement mindset. Reporting to the Group IT Director, your insights and feedback will shape our IT strategy, ensuring our IT Service Delivery function aligns seamlessly with our more »

IT Service Desk Manager 🚀 - 💰 Salary - £50,000 per annum plus Bonus 🚗 Location – Liverpool (Hybrid working) - EA First are currently working with a global FTSE 100 client who are looking for their next service desk leader following a retirement within the team. This vacancy has opened up … a great opportunity for a current Service Desk Manager to expand their management skillset within a multi-billion pound, globally recognised manufacturing setting. - ✍ About the Role ✍ We are on the lookout for an experienced, people-first manager to take the lead on an exciting service desk … reports. - This role is sitting in a truly well-knit team that support each other in a mature and modern way; rejecting traditional manager/team member dynamics in a genuinely honest, feedback-driven environment. - 🌟 Key Responsibilities 🌟 Lead day-to-day activities for Incident Management, Request Management and more »