54 IT Support Analyst Jobs in England

IT Support Analyst with Microsoft Technologies We are looking for an experienced IT Support Specialist. You will possess a range of computer hardware, software and infrastructure skills in a corporate environment, also have demonstrable experience working as part of a busy corporate team engaging with … you will have spent at least 3 years in a role similar to this. You will use Zoho ManageEngine to provide high-quality technical support to the business, which will directly contribute to customer success and executive reporting. You will be troubleshooting and resolving technical issues across a broad … relevant software and hardware solutions A good understanding of ISP solutions and connectivity requirements Wi-Fi solution experience & knowledge An understanding of the core IT compliance competencies for ITIL, GDPR & PCI/DSS etc. Personal Attributes: Excellent written and oral communication and interpersonal skills, especially comfortable with non-technical more »

Job Description IT Support Analyst with Microsoft Technologies We are looking for an experienced IT Support Specialist. You will possess a range of computer hardware, software and infrastructure skills in a corporate environment, also have demonstrable experience working as part of a busy corporate team … you will have spent at least 3 years in a role similar to this. You will use Zoho ManageEngine to provide high-quality technical support to the business, which will directly contribute to customer success and executive reporting. You will be troubleshooting and resolving technical issues across a broad … relevant software and hardware solutions A good understanding of ISP solutions and connectivity requirements Wi-Fi solution experience & knowledge An understanding of the core IT compliance competencies for ITIL, GDPR & PCI/DSS etc. Personal Attributes: Excellent written and oral communication and interpersonal skills, especially comfortable with non-technical more »

and project incubation. Our ventures, characterised by innovation and forward-thinking, are united in transforming the digital domain. Role Overview: We are seeking an IT Support Analyst to join our Blockspace team in London, focusing on enhancing our IT infrastructure. This position will report directly to … the Chief Technology Officer (CTO). Ideal for a versatile individual with a solid grounding in IT troubleshooting and a passion for user satisfaction, this role offers the opportunity to expand skills in web development and SharePoint design. Your duties will include being the initial contact for IT … site troubleshooting for hardware, software, and network problems, and engaging in web development and SharePoint projects. This position not only capitalizes on your existing IT expertise but also paves the way for growth into web development, SharePoint development, and DevOps engineering under the mentorship of the CTO, aligning with more »

IT/Application Support Analyst x 3 - All Levels - Swindon - New £25,000 - £36,000+ Bonus + Benefits A leading organisation in the Swindon area requires a number of IT/Application Support Analysts to join its growing support function. Suitable candidates will have more »

IT Support/Service Desk Analyst x 3 (ITIL/ITSM) - Hybrid - Swindon - Progression - FinTech - New! Salary: £36,000 + Excellent Package A leading organization in the FinTech Space requires a number of IT Support/Service Desk Analysts with (ITIL/ITSM)to join … appropriate tasks are completed Record all known errors in the Known Errors database Partake in Post Incident reports for all Major Incidents to senior IT leaders, and publish externally within 1 week of the service restoration Identify subject matter expert and appropriate technology teams to be engaged during the … to stakeholders Prevent problems and eliminate recurring incidents proactively through trend analysis within incident/alerting/trending data sources Ideal candidate experience: Some IT Support or Service Desk Experience Experience in Problem Coordination advantageous Must be able to work independently on complex projects Professionally skilled in verbal more »

You’re role as IT Desktop Support Analyst will be to provide support to 40+ staff, based in the UK and Southeast Asia, helping them on-site and remotely. You will report to the Head of IT and be involved in a broad range of … cutting-edge technologies (from end user to IT architecture and Cybersecurity technologies). Salary: up to £40,000 + bonus + 12.5% employer pension contribution Location: Central London (Hybrid – lunch allowance provided on office based days) We’re looking for a self-starter who is keen to develop their … career in IT Support, being open to learning about new technologies across the tech landscape. Key Responsibilities: the highest levels of desktop support in-person and remotely and rollout of end user technologies (both hardware and software). the asset, change and security control databases. and video more »

strong will and passion to continuously aim for change, reinforcing our commitment to creating "an even better tomorrow" Role summary: Respond to requests for IT support and services via telephony or ticket (including incidents and service requests) in a timely, polite, and efficient fashion, while adhering to the … defined SLA timeframes using our IT Service Management tools. Analyse and resolve 1st/2nd line support while working with other resolver groups (Network Services & Desktop team ) to resolve/fulfil incidents and requests. Log and track the status of assigned requests for IT support and … ownership of all related activities. Provision and deploy new equipment and applications to individuals and groups, following the appropriate processes. Provide technical solutions to IT and business requests/requirements, engaging with key IT stakeholders where appropriate. Provide the relevant support for meeting rooms as required by more »

Are you an experienced IT Support Analyst based near Chelmsford looking for an exciting new role? Are you interested in working for an award winning company? Yes? Then this ones for you! In this role you will report to the IT Director and you will play … a vital part in supporting the business providing technical support to upwards of 160 users. This role will require you being on site in Chelmsford 5x a week, so do not apply if you cannot fulfil that requirement. Whats in it for you? In this role you will … get the opportunity to earn up to £45,000 per annum and will get the opportunity to work with some top IT professionals. This company also loves to promote from within so there is going to be loads of room to progress because due to a recent investment - they more »

Are you looking to turn your passion for IT into a career? We have a fantastic opportunity to join our IT Team in Witney. Role Provide technical advice and direction to internal and external customers Apply detailed technical knowledge within an area of expertise and manage sensitive, detailed … best solution Input into projects and work with other technical experts Training Level 3 ICT apprenticeship standard delivered via virtual learning platform sessions. With support from specialist trainers and 121 skills coach and our learning platform "Aptem" complete learning on program. IT Vendor training will also be provided. … Numerous routes of progression throughout the business. Apprenticeship Standard IT solutions technician (level 3) Training Provider PARETO LAW LIMITED Working Week Monday to Friday 9am to 5pm Expected Duration 18 Months Positions Available 1 Closing Date Tuesday, 30th April 2024 Start Date Sunday, 5th May 2024 Desired Skills IT more »

Job Description Senior IT Infrastructure Support Analyst - Milton Keynes Our Client is looking to recruit a Senior IT Infrastructure Support specialist with at least 5 to 7 years experience having come up the ranks from 1 st level support through to 3 rd level … support including project work. Must be an all-rounder in terms of technology and completely hands-on with the ability get things done. You will have very strong infrastructure generalist skills from the legacy Microsoft technology through to up-to-date MS Windows Server technology. Must have good applications more »

are committed to creating an inclusive workplace where everyone is granted the opportunity to thrive as their authentic self. We’re looking for a Support Analyst to join the team. The role will have a primary focus on the following: Provide expert hardware support and service to … estate, Head Office, and Warehouse. Monitor, triage and manage assigned and unassigned tickets, ensuring timely updates and resolution within the agreed SLA where defined. Support queries and issues that arrive via email, phone and walk-ins and ensure a ticket log is recorded. Work closely with third-party suppliers … starters, leavers, and amendments promptly and within SLA where defined Identify opportunities and assist in the implementation of recommendations to reduce or remove common support issues through training, technology, or improved processes. Contribute to the delivery of IT projects where assigned, ensuring deadlines and milestones are met. Field more »

Are you an IT engineer looking for a new challenge? Do you want to work for a family run and owned IT consultancy business that values its employees and clients? If so, we have an exciting opportunity for you! We are looking for an IT engineer to … join our team based near Scarborough. You will be responsible for providing IT support and deployments to a diverse range of customers, from small businesses to large corporations. To be successful in this role, you will need to have: * Windows Server * Exchange * M365 * Azure * Network Troubleshooting Background The more »

The successful candidate will receive training and support to provide an exceptional client experience across a wide range of technology solutions. They will gain understanding of both the department and the business in order to be the first point of call for IT support issues. Role With … mentoring and supervision, the successful candidate will undertake the following: Provide a first point of contact for all business users in relation to IT support. Become familiar with technical troubleshooting of both hardware and software issues. Adhere to established processes centred around the service desk such as access management … are there to ensure they get the most from their work experience. Successful completion of this apprenticeship gives you an accredited Level 3 Digital Support Technician, with training in how to: Helpdesk Operations and Functions. Maintaining Digital Systems and Services Fundamentals of Digital Systems. Administration of Digital Systems and more »

IT/Application Support Analyst x 3 - All Levels - Swindon - New £25,000 - £36,000+ Bonus + Benefits A leading organisation in the Swindon area requires a number of IT/Application Support Analysts to join its growing support function. Suitable candidates will have more »

Devonshire Hayes has partnered with a fantastic organisation to help them secure a talented Service Desk Analyst/IT Support Engineer for an initial 10 month contract. You will be tasked with the following, - Being the first point of contact for IT related queries, excellent customer … service is essential. - Handheld device support - Installation and configuration of hardware & software - Active Directory administration - Windows 10, Office 365, Intune, Networking to include TCP/IP, routing, DNS, DHCP etc more »

A leading Asset Manager with a global presence are currently looking for a 1st/2nd line Support Analyst/Engineer. These roles are pivotal in providing front-line support to a diverse user base, encompassing VIPs, traders, operations, finance, portfolio management, marketing, and more. Key Responsibilities … Deliver prompt and effective 1st/2nd line support to users, resolving technical issues related to desktops, applications, and peripherals. Manage user setups, desk moves, and other routine tasks to ensure smooth operations. Collaborate with the wider Technology team to escalate and resolve complex technical issues. Act as a … point of contact for user inquiries, providing clear communication and exceptional customer service. Proactively contribute to BAU support activities, emphasizing timely issue resolution and user satisfaction. Participate in project work, such as office rollouts and Microsoft online migrations, as assigned. Requirements: Minimum of 2 years of experience in a more »

Manning the support phone lines, providing first-class IT support. Dealing with retail store staff and managers and assisting them with IT/Telecoms first and second-line issues. Role Logging information on Service Desk software and raising a ticket. Providing updates to customers during ticket progression. … Providing first-class support and either taking the issue to resolution or passing it on to the 3rd line support. Accurate document updating. Managing and configuring the installation of software. Managing 3rd party devices such as printers. Training Estio apprenticeship training programmes are delivered virtually by our fully … hardware, software, network services and data storage. Use infrastructure management tools to automate the provisioning, testing, deployment and monitoring of infrastructure components. Prioritise systems support tasks and monitor and maintaining system performance Maintain regulatory, legal and professional standards. Support the information systems needs for your business. The role more »

As an IT Apprentice you will be joining our Service Desk team, who are responsible for answering calls and emails from our clients. You will be using the IT knowledge that you will gain at college, on the job, and through our internal training programme. Role As an … IT Apprentice, you will be joining our Service Desk Team, who are responsible for answering calls and emails from our clients You’ll sit with experienced members of the team who will give you tasks to do and teach you about our clients' systems, and how to resolve their … IT problems During your apprenticeship you will be answering the phone and eventually resolving issues yourself While in the role you will gain exposure to: Active Directory Microsoft Exchange & 365 Microsoft Servers Cloud Systems Virtualisation (VMware, vSphere, HyperV) Office Operation Systems Training You’ll be trained by our internal more »

/7 Service Desk Analyst | UK Remote | £36,000 This is an exciting role to join a collaborative company where you will be responsible for providing technical support, troubleshooting, and customer service to clients. This role provides excellent exposure to a wide range of technologies and the opportunity … to further develop your skills. You will be responsible for providing a combination of 1st and 2nd line support to customers on a shift rotation (including night shifts.) Please note – This is a fully remote role where you will be expected to work a ‘4-on, 4-off’ shift … service requests and incidents Provide 1st and 2nd line diagnosis and resolution or fulfilment of incidents and requests The Candidate: Previous experience of providing IT support at 1st and 2nd line level Experience of managing a ticket queue, ensuring SLA’s are met in all instances Knowledge of more »

strategy ensures “Controlled Growth” as we aim to become the Bank of choice for businesses wishing to transact in the African continent. Role Overview: Support the implementation of Flexcube and other ancillary applications, and software interfaces. Role Responsibilities: Carry out Unit Testing, Integrate/Deploy units into intermediate environments … and support the Testing cycles progressively as per specifications/requirements within planned schedule. Fix defects found during unit testing, system integration testing and acceptance testing. Use defined Standards/Tools/Processes/Change-Control-Steps and document all work to achieve deliverable that meet Quality/Audit …/Compliance expectations of Oracle/Client. Coordinate with Offshore Development and/or Support teams for various technical deliverables including Customization Deliveries, Patch-sets, fixes etc. Resolving base product issues by coordinating with Oracle Global Support team. Analysing and providing L1/L2 production support covering more »

every stage. Are you a natural customer care advocate with extensive customer service experience and like the soundoffurthering your career and potential in the IT industry by joining a leading Healthcare solutions company? Do you want to work in a varied customer centricrole where you'll be the voice … of the Company, providing first point of contact support and training for those pharmacy customers using their award winning software. Would you like a role with a mixture of office and site based work? Based out of their office In Lancashire,you will provide technical support and remote … joining a Chorley based teamwith modern open plan offices and the opportunity to work from home every Friday. You'llprovide remote and site based support to a UK wide client base so a driving license is essential. Day to day duties will include: Resolvingcustomer incidents and training support more »

Working on a leading retail park with multiple clients based on site you will be supporting with all things IT. Reporting into the IT manager you will be the first point of contact for any issue on site with colleagues and clients for all things hardward/software. Key … duties will include: To provide technical support in the installation, upgrading and maintenance of the EPOS software environment. Escalate problems as required to resolution To provide technical support for both client server and peer to peer networks, internet connections and email systems. To liaise with suppliers of maintenance … and support services where appropriate to ensure the repair or maintenance of computer systems. To provide IT hardware and software support including hardware repairs and redundant kit disposal; routine system, hardware and software maintenance; testing, installation and configuration of new hardware and software in a Network environment. more »

Vertex Search are now looking to find a talented and driven Helpdesk Analyst for our top tier financial services client based in central London. Your Role Tech troubleshooting: Handle first line issues within a predominantly Microsoft setup, including desktop, hardware and AV support Network know-how: Tackle basic … connectivity tasks to keep systems running smoothly. Service delivery: Manage support tickets to completion or escalation, and document solutions for future reference. User empowerment: Help with onboarding, offboarding, account setups, and tech access for staff. What You'll Need Tech background: A degree in IT, Computer Science, (or … Microsoft skills: Confidence working with Azure, Office 365, and other Microsoft tools like Exchange and AD. Troubleshooting: The ability to identify and solve various IT issues (including meeting room/AV setup and fixes) quickly and in a professional manner. Communication skills: Interact effectively with users at all levels more »

the role: An amazing opportunity that will enable you to join our growing and exciting Technology team. You will be the first line of support triaging helpdesk tickets and providing 1st and 2nd line support. Your core role will be making sure all members of staff can operate business … as usual, but there will be scope to be involved in some Technology projects. You will work closely with other members of the support team and the Systems Engineer. We are a leading specialist currency and asset manager with circa $99 billion in Assets Under Management Equivalent. Our company … United States of America. The relevant team is based in the London office, which is where you will be based. Responsibilities: Day to Day IT Issues Investigate and Troubleshoot Issues Desktop Operating System Deployment and Customization Configuration and Maintenance of Mobile Devices Creating and Maintaining Users/Groups in more »