The Asprey Group is currently recruiting for an ITSupportAssistant to provide front-line technical support to users across Asprey’s global business, as well as maintaining, configuring and installing elements of the company’s IT infrastructure. Key Responsibilities Provide front-line support by responding to user requests and proactively identifying support needs Assist the Global IT Lead with the setup, maintenance and basic troubleshooting of IT equipment including PCs, laptops, printers and mobile devices Seek opportunities to train and inform users to increase their IT knowledge and efficiency, documenting and sharing training materials where appropriate Escalate unresolved issues, suggestions or change requests to the Global IT Lead where appropriate and participate in resulting team discussions Liaise with IT suppliers and carry out necessary admin (raising Purchase Orders, etc) Provide general administrative support to the Global IT Lead as required Where necessary and agreed, work outside standard hours to support global users and projects Skills & Experience Good communication skills Excellent organisation and More ❯
The Asprey Group is currently recruiting for an ITSupportAssistant to provide front-line technical support to users across Asprey’s global business, as well as maintaining, configuring and installing elements of the company’s IT infrastructure. Key Responsibilities Provide front-line support by responding to user requests and proactively identifying support needs Assist the Global IT Lead with the setup, maintenance and basic troubleshooting of IT equipment including PCs, laptops, printers and mobile devices Seek opportunities to train and inform users to increase their IT knowledge and efficiency, documenting and sharing training materials where appropriate Escalate unresolved issues, suggestions or change requests to the Global IT Lead where appropriate and participate in resulting team discussions Liaise with IT suppliers and carry out necessary admin (raising Purchase Orders, etc) Provide general administrative support to the Global IT Lead as required Where necessary and agreed, work outside standard hours to support global users and projects Skills & Experience Good communication skills Excellent organisation and More ❯
Are you keen to pursue a career in IT & AV? Then come and be part of our team at LFS, as an Apprentice Information Technology & Audio Visual Support Assistant. Our post-graduate school is the oldest film school in the UK and is known for its innovative and creative approach to teaching. Role Assist staff and students with … IT hardware and software issues, troubleshooting problems as they arise Respond to helpdesk requests and incidents in a timely and professional manner Effective collaboration with our Managed Service Provider for the resolution of IT issues Provide technical support for meetings, conferences, presentations, and other events, including setting up and operating audio-visual equipment such as projectors, screens … microphones, speakers, sound systems, video conferencing equipment Assist in maintaining documentation related to IT procedures and systems Maintenance of the IT and AV asset inventory Training Information Communications Technician Level 3 Apprenticeship Standard Level 4 IT Apprenticeship With further training, you could work in other technical roles, such as: Network engineer Database administrator Systems analyst ITMore ❯
2013 Mill Lane, Wingerworth, Chesterfield, England
Rykneld Homes Ltd
Respond to ITsupport requests via email, phone, or ticketing system in a timely and professional manner. Troubleshoot and resolve issues with desktops, laptops, printers, mobile devices, and peripherals. Role To support the team in delivering IT services that meet the needs of both internal and external customers, in line with the company’s requirements. To … support the helpdesk service for all users and maintain accurate records of issues and resolutions in the helpdesk system. To work towards diagnosing and solving technical problems with Rykneld Homes hardware and software, as necessary or, if required, refer to external service providers. Assist Rykneld Homes employees with fault-An apprenticeship allows you to earn a wage, gain valuable … work experience and industry-specific competence. You will be expected to work towards the Information Communication Technician Level 3, with support from your employer and the Chesterfield College Group. finding relating to their allocated IT equipment and with their understanding of Company hardware and software. To work collaboratively with team members to test system releases, upgrades, and patches. More ❯
