1 to 25 of 26 ITIL Jobs in Birmingham

and leading change will be a great ability. Ideal candidates will have a recognised Project Management certification such as Prince2, AgilePM and an understanding ITIL and of high quality requirements required for Project lifecycle. If this could be a suitable role for you please apply in the first instance and more »

managing IT Service Management (ITSM) best practices to enhance the delivery and support of IT services within the organisation. Certifications in ITSM, such as ITIL Foundation Experience in delivering large and complex technology led projects. Qualifications/certifications in project management such as PMP (Project Management Professional) or PRINCE2 or … APMG AgilePM Familiarity and experience with the IT Infrastructure Library (ITIL) framework, including successful rollout and adoption of ITIL practices for improved IT service delivery. Certifications in ITSM, such as ITIL Foundation. Experience in monitoring industry trends, technological advancements, and best practices to drive continuous improvement initiatives for enhancing the more »

many tasks in parallel SC Clearance or eligible for clearance It is essential that the candidate has x2 IT related Certifications such as Prince2, ITIL, MS Foundation certifications, AWS certifications, etc. Experience of Instruction within the military environment would be beneficial Understanding of common IT delivery frameworks and methodologies Key more »

A degree in Computer Science, software development or similar qualification SAP ABAP knowledge SAP Functional Knowledge of various SAP modules e.g. FI, MM, SD ITIL Certification/awareness Why Us We offer an extensive range of career development opportunities and industry-leading rewards, incentives and benefits: Bonus scheme Enhanced holiday more »

strong understanding ofIT infrastructure,cloud technologies, andenterprise applications. You will be able to present excellentcommunicationandleadershipskills to the wider IT team. Certificationsin relevant areas (e.g., ITIL, PMP) are advantageous. Personal Attributes: You will have a confident but approachable manner. You will be able to build strong and effective relationships externally with more »

this role you'll need: To be educated to degree standard or able to demonstrate appropriate significant and relevant experience in a similar role ITIL certified/trained To be accredited by relevant software/hardware vendors (where available) To be an effective communicatorto both technical and non-technical audiences more »

Morgan Hunt is collaborating with a leading public sector organisation to recruit an ITIL Service Management Analyst. In this pivotal role, you will spearhead the alignment of IT Service Management policies and processes with industry best practices, ensuring they seamlessly support operational strategic objectives. Your extensive expertise will be instrumental … while serving as the liaison between internal resolver teams, external service providers, and end users for all IT Service Delivery matters. Enhance and create ITIL-aligned processes to support Continuous Service Improvement initiatives, encompassing Problem Management, Service Request Management, Joiners/Movers/Leavers processes, Service Transition, and Demand/… by the IT Service Delivery Manager. Person Specification: To excel in this role, you should possess the following essential attributes, experience, skills, and knowledge: ITIL qualification (minimum V3) with a comprehensive understanding of the ITIL Framework. Proven experience in service management within a dynamic, fast-paced environment, coupled with proficiency more »

management of the OpenShift environment Participating in requirements gathering and estimating effort for new enhancements and developments utilising OpenShift Managing tickets in line with ITIL policies and procedures Communication with customers Working alongside a team of experienced Java developers as well as other database and infrastructure support teams to deliver … support to customer Qualifications Essential requirements: OpenShift experience UK-based Security Check (SC Clearance) desirable. SC Clearance eligible essential Experience of working in an ITIL-based application support role Excellent communication skills Below describes the technical components of the environment to be supported by the successful candidate, who will have more »

Junior ITSM Consultant - ITIL Permanent - £20,000 - £30,000 Remote - UK and International Travel may be required An exciting opportunity has arisen for a Junior ITSM Consultant to join an existing team of consultants, this is a new role due to rapid growth in the organisation expanding in to ITSM … and work to improvement our processes and customer satisfaction 7) ITSM Tool administration DESIRED SKILLS AND QUALIFICATIONS * Degree or equivalent * IT Service Management experience * ITIL Foundation * Ability to travel - essential * Excellent communication skills both written and verbal * ITIL Service Management experience Ideal SPECIALISED KNOWLEDGE * Knowledge of consulting best practices; Strong more »

identify and assess new and emerging technologies, products, services, methods and techniques. Knowledge: Knowledge of IT Service Frameworks, methodologies, and best practice such as ITIL v4 and Agile. Knowledge of day-to-day activities and best practice within a SOC. Knowledge of technical security such as firewalls, network security groups more »

and client management skills, with direct exposure to handling tricky and hard to please clients In-depth understanding and certifications in service management methodologies (ITIL V4, ServiceNow) Willing to work as part of a rota to ensure 24/7 coverage Role and Responsibilities: Undertake daily Incident Management of P1 more »

assessing real and potential security breaches, and ensuring thorough investigation and resolution. * Familiarity with IT Service Frameworks, methodologies, and industry best practices such as ITIL v4 and Agile. * Understanding of day-to-day operations and industry best practices within a Security Operations Center (SOC). * Proficiency in technical security aspects more »

identify and assess new and emerging technologies, products, services, methods and techniques. Knowledge: * Knowledge of IT Service Frameworks, methodologies, and best practice such as ITIL v4 and Agile. * Knowledge of day-to-day activities and best practice within a SOC. * Knowledge of technical security such as firewalls, network security groups more »

assessing real and potential security breaches, and ensuring thorough investigation and resolution. Familiarity with IT Service Frameworks, methodologies, and industry best practices such as ITIL v4 and Agile. Understanding of day-to-day operations and industry best practices within a Security Operations Center (SOC). Proficiency in technical security aspects more »

prioritization and categorization of incidents is important. Skills Required: Excellent Communication skills in English and French (spoken and written). Handling the voice calls. ITIL process on Incident Management and Service Request fulfilment. Documenting the technical, process, ticket status and other relevant updates suggested by the Quality Lead on the more »

Networking Experience (CCNA/CCNP desirable) Cybersecurity accreditation (e.g. CompTIA Security+, CCNA Security, CISSP) Active Directory Windows Server Linux administration Desirable experience of using ITIL processes for incident and problem management *This company cannot offer sponsorship If this Information Security Analyst role with experience in Active Directory, Information Security, Linux more »

of junior team members. Consult with customers across a cross-team environment. Documentation and development of designs, processes, and procedures. Work within a structured ITIL/ISO20000 IT Service Management environment. Works directly with client to gather requirements, design solutions, build proof of concepts and implement solutions. Excellent presentation and more »

support teams and Service owners ensuring the service can be effectively supported once systems have entered business as usual operation. A strong understanding of ITIL Design and Transition processes (including Change Management) and an understanding of Operation Support/Application Support and Service Ownership. Experience in release co-ordination, service more »

of end-to-end IT services provided to the Health and Safety Executive (HSE) ensuring excellent customer service. Our Service Model is based on ITIL (IT Infrastructure Library) best practice principles. The adoption and enhancement of these practices is an on-going priority activity with an ambition to achieve the more »

preference. Client facing experience. D365 CS experience. Experience working in a managed services environment. Some experience in an applications management, support or development role. ITIL Foundation qualification preferred. Has a good working knowledge of service management, working to SLA's and/or experience of working in an ITIL environment. more »

Service Manager - up to £45,000 plus company car Are you an Account manager with experience in ITIL? DCS Technology are working in partnership with a key client to find a services manager. You will be a joining an industry leader to help manage partnerships on a nationwide scale. About … performance in mind. Provide 24 X 7 IT Duty manager cover (1 week in 6) About you: Clear understanding and demonstrated experience on implementing ITIL framework. Strong knowledge of IT systems and their management. A proven ability to manage/build new and current relationships at all stakeholder levels. Experience more »

Microsoft technologies Experience working in a commercial environment supporting bid responses. Demonstrable ability to work within a team environment Togaf 9 and above certification ITIL foundation. What we offer: A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills more »

Monitoring tools (PRTG, SNMP) * Firewall configuration and management * Backup and recovery solutions (VEEAM, Zerto) Experience * Proven team leadership and people development skills. * Understanding of ITIL practices and ability to apply them effectively. * Excellent analytical and problem-solving skills. * Ability to lead internal and external projects from inception to completion. * Exceptional more »

of applying processes and procedures IT troubleshooting skills Delivering a consistent first-class service to customer Experience of working in a user support role ITIL Foundation V4 qualification (or working towards) Self-motivated with the ability to multi- task and prioritise workload Flexible approach to work with the ability to more »

resolve technical issues. Excellent verbal and written communication skills, with the ability to interact effectively with clients and internal teams. Relevant certifications such as ITIL, CompTIA, or Microsoft certifications are a plus. If you are a proactive and results-driven individual with a passion for IT service delivery and team more »