of IT infrastructure, including hardware, software, and networking concepts. Proficiency in troubleshooting desktops, laptops, operating systems (Windows, macOS), and common business applications. Familiarity with ITIL framework and IT service management principles. Excellent problem-solving skills and ability to diagnose and resolve complex technical issues. Strong organisational skills with the ability more »
Cambridge, Fen Ditton, Cambridgeshire, United Kingdom
Marshall
and/or IFS Cloud. In-depth knowledge of ERP development tools and coding language (including PL SQL) Knowledge of Crystal reporting. Education: Essential - ITIL Foundation certification in IT Service Management. Essential - Oracle Database 12c R2: SQL and PL/SQL Fundamentals or equivalent. Desirable - Bachelor's degree in Informationmore »
Cambridge, Pampisford, Cambridgeshire, United Kingdom
X4 Group Ltd
and infrastructure • Strong customer service skills • IT infrastructure, including hardware, software, and networking • Troubleshooting desktops, laptops, operating systems (Windows, macOS), and common business applications • ITIL framework and IT service management principles • Problem-solving skills and ability to diagnose and resolve complex technical issues • Ability to work independently and collaboratively in more »
versions, collect crash dumps, and check specifications. Competence in Microsoft Office software. Desirable skills and experience: Education to degree level, preferably in STEM topics. ITIL Service Delivery qualification. Understanding of Digital printing technology. Understanding of Colour Management. Basic understanding of electronics. Ability to use an Oscilloscope/DVM. Understanding of more »
Cambridge, England, United Kingdom Hybrid / WFH Options
Cambridge University Press & Assessment
IT-related field. With Certifications and being proficient in technology management and agile delivery (e.g., Scrum Master, PMP, Prince2, AgilePM). Ideally hold an ITIL qualification or has equivalent experience. With practical knowledge across various software technologies. Your experience should include a deep understanding of agile practices and management, with more »
Cambridge, Cambridgeshire, East Anglia, United Kingdom Hybrid / WFH Options
Cambridge University Press & Assessment
IT-related field. With Certifications and being proficient in technology management and agile delivery (e.g., Scrum Master, PMP, Prince2, AgilePM). Ideally hold an ITIL qualification or has equivalent experience. With practical knowledge across various software technologies. Your experience should include a deep understanding of agile practices and management, with more »
Cambridge, England, United Kingdom Hybrid / WFH Options
Vix Technology
industry feeds, making it a versatile and comprehensive system for the rail industry. Key Responsibilities: Investigation, ownership and resolution of incidents in accordance with ITIL processes To assist the Team Leader with internal/external communications on incident progress, with clear understanding of risk and impact to customer and other … the team Experience/Qualifications/Knowledge: A strong foundation in application support with experience in a similar environment Experience of working within an ITIL framework to investigate and resolve incidents Build and maintain internal knowledge base to facilitate knowledge transfer across the support department Foster a culture of delivering … to convey technical concepts to both technical and non-technical stakeholders Desirable: Bachelor's degree in Computer Science, Software Engineering, or a related field ITIL Foundation or Interest in obtaining an ITIL Foundation qualification Knowledge of cloud platforms like AWS Knowledge of working with a variety of operating systems, including more »