6 ITIL Certification Jobs in the South West

team ethos. The ideal candidate will have the following skills and experience: Robust understanding of IT service management frameworks and hands-on experience implementing ITIL best practices. Exceptional communication and interpersonal abilities, capable of engaging effectively with stakeholders across all levels. Demonstrated proficiency in team leadership and motivation, with … focus on driving performance and fostering a collaborative atmosphere. Previous experience overseeing service desk operations, including incident management, problem resolution, and service request fulfilment. ITIL certification and familiarity with legal industry-specific technologies (e.g., document management systems) are highly advantageous. Responsibilities: Lead and supervise the Service Desk team … ensuring prompt resolution of IT issues and smooth day-to-day operations. Oversee the implementation and adherence to ITIL best practices, ensuring service delivery conforms to industry standards. Develop and uphold IT service policies, procedures, and documentation to facilitate efficient operations and regulatory compliance. Provide strategic guidance on IT more »

with the bigger picture of the IT service. Able to troubleshoot both hardware and software faults Good level of literacy and numeracy. Relevant qualification - ITIL certified to foundation level and hold, or be working towards,MCP. (D) Full, valid UK driving licence, prepared to travel to alternative sites on more »

service skills. Holds, or able to attain, Security Clearance at SC Level Desirable; Highly Available Storage solutions SAN Fabric Storage/Backup technical certification. ITIL Certification Working knowledge of SM9/SNOW or similar The Backup & Storage Support Engineer will be rewarded with an exciting role with a more »

team ethos. The ideal candidate will have the following skills and experience: Robust understanding of IT service management frameworks and hands-on experience implementing ITIL best practices. Exceptional communication and interpersonal abilities, capable of engaging effectively with stakeholders across all levels. Demonstrated proficiency in team leadership and motivation, with … focus on driving performance and fostering a collaborative atmosphere. Previous experience overseeing service desk operations, including incident management, problem resolution, and service request fulfilment. ITIL certification and familiarity with legal industry-specific technologies (eg, document management systems) are highly advantageous. Responsibilities: Lead and supervise the Service Desk team more »

plan of activities and resources and ensure these are implemented. Architectural and service delivery: Adhere to a best practice Service Management and Architectural framework (ITIL, TOGAF) Ensure that user experience and satisfaction is at the forefront of all activities. Drive customer satisfaction to over 90% and ensure SLA attainment … Desirable Education to degree standard and/or equivalent qualifications/experience (E) Ideally Microsoft Certified Solutions Expert or equivalent qualifications and experience (E) ITIL qualification (Foundation Minimum) (D) TOGAF (D) In-depth expertise in Productivity environments (E) Excellent working knowledge of SharePoint Online and OneDrive for Business. (E … Demonstration of the technical skills needed to handle innovation and change resulting from the implementation of new IT solutions (E) Experience of working with ITIL based Service processes and functions including Service Desk and Service Process Managers (E) Experience and knowledge of supporting technical solutions in a complex, multi more »

able to estimate the possible impact of an interruption of service and the consequences of problems with/or the loss of computer services. ITIL certified or willing to obtain certification as part of the development plan asap. Language English - Excellent: professional level both in writing and speaking. more »