and design a flexible and robust service Develop, gain agreement to, own and maintain the Incident, Critical/Major Incident and Service Request processes (ITIL) and procedures, ensuring procedures are followed, including reviews and problem analysis Management of Incident escalations Own the knowledge base tool and develop IT Services … skills. Ability to work under pressure. Strong customer service skills. Driven, self-motivated individual Demonstrates an analytical, methodical, and systematic approach to problem-solving ITILFoundation (Certified) This is a full-time based at the London office reporting to the Senior IT Operations Manager. Interested applicants must be more »
application support and incident investigation Desirable: Familiarity with programming languages (Java, Python, PL/SQL, C++) Desirable: Operational experience within an automated distribution facility ITILFoundation certification is a plus Company Benefits: Competitive salary up to £40,000 Pension contribution up to 6% Private healthcare, including dental and more »
clearing, and financial markets. Possess strong analytical and diagnostic skills. Capable of supporting applications utilising .NET 2.0, 3.0, ASP, and Windows services. Desirable Skills: ITILFoundation Certification v3 To be considered, please ensure you complete your application on the Computappoint website. Services offered by Computappoint Limited are those more »
