51 to 75 of 189 Remote/Hybrid Impact Assessments Jobs

performance (e.g. chatbot containment rates, CSAT, deflection metrics) and drive continuous improvement cycles. Partner with Quality Assurance and workforce planning teams to assess the impact of AI on agent workload, skill requirements, and scheduling. Identify manual or repetitive processes within customer service operations that are suitable for intelligent automation. … solutions. Maintain clear documentation of AI model inputs, outputs, decision logic, and escalation pathways. Work with Legal, Compliance, and Data teams to conduct impact assessments and ensure ongoing regulatory compliance. Required Experience & SkillsEssential3+ years of project management experience, ideally within customer service, contact centre, or CX environments. Demonstrated ...

delivery teams to support software development and implementation Facilitate Agile ceremonies including sprint planning, backlog refinement, and stand-ups Support business change activities, impact assessments, and operational readiness Collaborate with UX/UI designers, developers, testers, DevOps teams, and technical architects Assist with testing activities, including reviewing test ...

delivery teams to support software development and implementation Facilitate Agile ceremonies including sprint planning, backlog refinement, and stand-ups Support business change activities, impact assessments, and operational readiness Collaborate with UX/UI designers, developers, testers, DevOps teams, and technical architects Assist with testing activities, including reviewing test ...

foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most.Connect to your opportunity As a Manager in Capital Market Operations & Domain Solutions, you will work on complex … industry from an early stage.Assignments will be focused on aspects of:Cost reduction/simplificationBusiness architectureDigital and process transformationTechnology deliveryRisk transformationControls efficiency and automationRegulatory impact assessment, gap analysis, design and implementationConnect to your skills and professional experience As a Manager in Capital Market Operations & Domain Solutions, you will ...

robust experience in the following: Change Management & Stakeholder Leadership Experience applying recognised frameworks (e.g. ADKAR, ACMP, CMI, Kotter, Lean Change Management) to organisational readiness assessments, change strategy development, and risk mitigation Skilled in stakeholder engagement, communications, training and transition planning. You are able to influence at all levels, from … interviews and workshops Able to synthesise complex information into clear insights and recommendations Understands whole-system impacts and interdependencies, visualising change through stakeholder maps, impact assessments and journey mapping Experienced collaborating in multidisciplinary teams alongside designers, researchers, product managers and technologists Transformation Delivery Proven experience delivering change from ...

robust experience in the following: Change Management & Stakeholder Leadership Experience applying recognised frameworks (e.g. ADKAR, ACMP, CMI, Kotter, Lean Change Management) to organisational readiness assessments, change strategy development, and risk mitigation Skilled in stakeholder engagement, communications, training and transition planning. You are able to influence at all levels, from … interviews and workshops Able to synthesise complex information into clear insights and recommendations Understands whole-system impacts and interdependencies, visualising change through stakeholder maps, impact assessments and journey mapping Experienced collaborating in multidisciplinary teams alongside designers, researchers, product managers and technologists Transformation Delivery Proven experience delivering change from ...

robust experience in the following: Change Management & Stakeholder Leadership Experience applying recognised frameworks (e.g. ADKAR, ACMP, CMI, Kotter, Lean Change Management) to organisational readiness assessments, change strategy development, and risk mitigation Skilled in stakeholder engagement, communications, training and transition planning. You are able to influence at all levels, from … interviews and workshops Able to synthesise complex information into clear insights and recommendations Understands whole-system impacts and interdependencies, visualising change through stakeholder maps, impact assessments and journey mapping Experienced collaborating in multidisciplinary teams alongside designers, researchers, product managers and technologists Transformation Delivery Proven experience delivering change from ...

robust experience in the following: Change Management & Stakeholder Leadership Experience applying recognised frameworks (e.g. ADKAR, ACMP, CMI, Kotter, Lean Change Management) to organisational readiness assessments, change strategy development, and risk mitigation Skilled in stakeholder engagement, communications, training and transition planning. You are able to influence at all levels, from … interviews and workshops Able to synthesise complex information into clear insights and recommendations Understands whole-system impacts and interdependencies, visualising change through stakeholder maps, impact assessments and journey mapping Experienced collaborating in multidisciplinary teams alongside designers, researchers, product managers and technologists Transformation Delivery Proven experience delivering change from ...

robust experience in the following: Change Management & Stakeholder Leadership Experience applying recognised frameworks (e.g. ADKAR, ACMP, CMI, Kotter, Lean Change Management) to organisational readiness assessments, change strategy development, and risk mitigation Skilled in stakeholder engagement, communications, training and transition planning. You are able to influence at all levels, from … interviews and workshops Able to synthesise complex information into clear insights and recommendations Understands whole-system impacts and interdependencies, visualising change through stakeholder maps, impact assessments and journey mapping Experienced collaborating in multidisciplinary teams alongside designers, researchers, product managers and technologists Transformation Delivery Proven experience delivering change from ...

robust experience in the following: Change Management & Stakeholder Leadership Experience applying recognised frameworks (e.g. ADKAR, ACMP, CMI, Kotter, Lean Change Management) to organisational readiness assessments, change strategy development, and risk mitigation Skilled in stakeholder engagement, communications, training and transition planning. You are able to influence at all levels, from … interviews and workshops Able to synthesise complex information into clear insights and recommendations Understands whole-system impacts and interdependencies, visualising change through stakeholder maps, impact assessments and journey mapping Experienced collaborating in multidisciplinary teams alongside designers, researchers, product managers and technologists Transformation Delivery Proven experience delivering change from ...

robust experience in the following: Change Management & Stakeholder Leadership Experience applying recognised frameworks (e.g. ADKAR, ACMP, CMI, Kotter, Lean Change Management) to organisational readiness assessments, change strategy development, and risk mitigation Skilled in stakeholder engagement, communications, training and transition planning. You are able to influence at all levels, from … interviews and workshops Able to synthesise complex information into clear insights and recommendations Understands whole-system impacts and interdependencies, visualising change through stakeholder maps, impact assessments and journey mapping Experienced collaborating in multidisciplinary teams alongside designers, researchers, product managers and technologists Transformation Delivery Proven experience delivering change from ...

collaborate with multidisciplinary engineering teams, customers, partners and suppliers to analyse risks, influence design decisions and ensure the safe delivery of innovative systems. Your impact In this role, you will apply your safety analysis expertise across the full system lifecycle - from early requirements definition through design, development, manufacture, integration … acceptance testing, delivery and, when required, disposal. Your work will include: Conducting safety assessments across the lifecycle , from Hazard Identification through to the delivery of project Safety Case Reports. Performing detailed safety analyses using techniques such as Functional Failure Analysis, system requirements analysis and Fault Tree Analysis to identify ...

Incident Manager | S-3 | Chief Information & Resilience Office | Unity Place Country: United Kingdom IT STARTS HERE Santander (www.santander.com) is evolving from a global, high-impact brand into a technology-driven organisation , and our people are at the heart of this journey. Together , we are driving a customer-centric transformation … Management frameworks, processes, and governance. (Required) IT Incident Management, including major incident coordination, escalation, tracking, and resolution. (Required) Business Crisis Management, including triage, business impact assessments (Required) Problem Management, including root cause analysis, trend analysis, and preventative action planning. (Required) Service Level Management, including the development, monitoring ...

Risk, Treasury and Technology stakeholders.· Produce functional specifications, process flows, data mapping and user stories.· Support solution design, testing, implementation and business adoption.· Perform impact assessments across risk systems, processes and data flows.· Support regulatory and risk transformation projects.Required Market & Liquidity Risk Knowledge· Market Risk: VaR, Expected Shortfall ...

captured, communicated, and delivered effectively. * Support project planning, tracking milestones, managing dependencies, and maintaining project documentation and reporting. * Coordinate change management activities, including impact assessments, scheduling, implementation tracking, and stakeholder communications. * Provide technical support for business-critical IT systems, assisting with deployments, troubleshooting, and issue resolution to maintain ...

user adoption, productivity improvement, performance and benefits realisation. Support post-go-live optimisation and continuous improvement programmes. Facilitate stakeholder engagement, adoption workshops and change impact assessments with clinical, operational, digital and frontline teams. Identify opportunities to leverage AI, automation and digital technologies to improve workforce productivity and service ...

governance. What youll be doing: Providing clear, practical data protection advice and guidance to stakeholders across the business. Reviewing and advising on Data Protection Impact Assessments (DPIAs) for new initiatives, products, systems and changes. Supporting the management of personal data breaches, including investigation, risk assessment, reporting and remediation. ...

data lineage documentation. Support reporting, analytics and insight generation across Finance domains. Change & Transformation Support strategic data and transformation programmes across Finance. Provide impact assessments and business analysis for system, process and data changes. Assist with testing, business validation and implementation activities. Champion data-driven decision making ...

data lineage documentation. Support reporting, analytics and insight generation across Finance domains. Change & Transformation Support strategic data and transformation programmes across Finance. Provide impact assessments and business analysis for system, process and data changes. Assist with testing, business validation and implementation activities. Champion data-driven decision making ...

working relationships with stakeholders, SMEs and delivery teams Facilitate workshops and working sessions to support decision-making and progress Support business change activity, including impact assessments, readiness and adoption Work collaboratively with product teams and delivery leads as part of hybrid delivery approaches Who we’re looking ...

Work closely with Infrastructure Project Managers and technical delivery teams. Facilitate stakeholder workshops and requirements gathering sessions. Produce business analysis documentation, process maps and impact assessments. Support the delivery of multiple concurrent infrastructure projects. Perform gap analysis and support solution definition. Support testing, implementation and business readiness activities. Build ...

industry clients. Design Responsible AI frameworks covering fairness, accountability, transparency, explainability, contestability, privacy, safety, security, robustness, human oversight and monitoring. Conduct AI and algorithmic impact assessments, including ethical risk, equality considerations, privacy, data protection, model/system risk, operational risk and potential harm. Define AI assurance approaches, including … risk triage, decision rights, accountability models, approval gates and lifecycle controls. Support documentation and transparency activities, including model cards, system cards, assurance packs, risk assessments and Algorithmic Transparency Recording Standard submissions where relevant. Review AI-enabled products, vendor tools, automation solutions, decision-support systems, data science models and GenAI ...

foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most.Connect to your opportunity As an Associate Director in Capital Market Operations & Domain Solutions, you will lead complex … build credibility.Assignments will be focused on aspects of:Cost reduction/simplification Business architecture Digital and process transformation Technology deliveryControls efficiency and automationRegulatory impact assessment, gap analysis, design and implementationConnect to your skills and professional experience As an Associate Director in Capital Market Operations & Domain Solutions, you will ...

track Data Subject Access Requests (DSARs), ensuring timely responses Maintain data breach logs and support investigations and regulatory reporting Assist with Data Protection Impact Assessments (DPIAs) and risk assessments Coordinate data protection training and maintain accurate training records Act as a first point of contact for internal ...

track Data Subject Access Requests (DSARs), ensuring timely responses Maintain data breach logs and support investigations and regulatory reporting Assist with Data Protection Impact Assessments (DPIAs) and risk assessments Coordinate data protection training and maintain accurate training records Act as a first point of contact for internal ...