Service Desk Analyst
- Hiring Organisation
- Bates Wells
- Location
- Greater London, United Kingdom
- Employment Type
- Full Time
firm, onsite and remotely Install, configure and maintain hardware and software (laptops, printers, mobile devices) Troubleshoot Windows OS, MS 365, mobile and in‐house legal applications Support legal document production tools and workflows Manage user accounts and access to applications Maintain IT asset records and documentation Support meeting‐room technology … ITIL knowledge, or certifications such as CompTIA A+, ITIL Foundation, or Azure Fundamentals. About You 1–2 years of Service Desk experience, ideally in legal or professional services Strong interest in IT and technology Confident, friendly and client‐focused with strong customer‐service skills Good problem‐solving and troubleshooting ability ...