Linux support engineer
United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Hays
Linux Support Engineer | **Fully Remote** | Unlimited Holiday | £60,000 Your new company I have partnered exclusively with the global leader in providing monetisation applications for users around the world. Every day, their platforms deliver value to users that boosts revenues, increases margins, and enables rapid responses to change … to -6 time zone only. You will take ownership of customer incidents reported, and see them through to completion. Provide technical assistance via support desk system, email, and messaging systems. Collaborate cross-functionally to escalate complex issues. Process and document error reports and performance metric non-conformances. Track and … ll need to succeed You'll need significant IT helpdesk experience in an XaaS organisation Good familiarity with x86 server hardware Good familiarity with Linux/BSD‑based systems Exceptional customer-facing communication skills Bonus points for experience in working environments with many concurrently-running projects, familiarity with colocation more »
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