Senior Analyst Level Three
- Hiring Organisation
- Head Resourcing
- Location
- Edinburgh, City of Edinburgh, United Kingdom
- Employment Type
- Permanent
- Salary
- £38000 - £45000/annum
Looking For Essential Experience Proven experience in a senior technical support, infrastructure or managed services role. Strong troubleshooting skills across: Windows Server Microsoft 365 Azure Networking technologies Virtualisation platforms Excellent communication and stakeholder management skills. Experience working within ITIL-aligned environments, particularly incident, problem and change management. … Desirable Skills Microsoft, Cisco, CompTIA or ITIL certifications. Experience with PSA, RMM and service desk platforms. Exposure to automation and scripting technologies such as PowerShell. Personal Qualities Proactive and solution-oriented approach. Strong ownership and accountability. Excellent analytical and problem-solving abilities. Comfortable working independently and collaboratively. Passion ...