1 to 25 of 34 Permanent Microsoft 365 Jobs in Kent

ticketing system. Providing remote first-line technical support to customers using telephone and remote-access tools. Diagnosing and resolving common hardware, software, Microsoft 365, printing, and connectivity issues. Managing support tickets in accordance with agreed service levels and company procedures. Escalating incidents and service requests … progress of support requests. Creating, updating, and maintaining accurate ticket notes, technical documentation, and knowledge base articles. Assisting with user account administration, password resets, Microsoft 365 administration tasks, and endpoint support. Supporting the onboarding and offboarding of users in accordance with company procedures. Identifying recurring issues ...

cloud best practices and emerging technologies across the organization Guide clients on the secure adoption and integration of enterprise AI platforms (such as Microsoft 365 Copilot, Copilot Studio, Claude Enterprise, or ChatGPT Enterprise), including governance and data handling considerations Advise on data readiness for AI, including sensitivity … labeling, permissions hygiene, and oversharing remediation in Microsoft 365 and related platforms Architect multi-region solutions with sophisticated disaster recovery and business continuity planning Develop and maintain cloud architecture standards, patterns, and governance frameworks Translate complex business objectives into comprehensive technical architectures Evaluate and recommend new cloud ...

Microsoft Modern Work & AI ConsultantLocation: Sidcup (Hybrid - typically 2 days per week)Salary: 65,000-85,000 + BenefitsOur client is looking for a Microsoft Modern Work & AI Consultant to join their growing technical team. This is a senior, customer-facing consultancy role where you'll help organisations … maximise Microsoft technologies through modern workplace, AI, and automation solutions.Working closely with customers, you'll lead projects from discovery through to delivery, acting as a trusted technical advisor while helping shape the client's Microsoft and AI offerings. You'll also mentor junior consultants, contribute to presales activities ...

will support the network, IT and communications infrastructure across sites throughout the South East. You'll troubleshoot LAN and WAN equipment, install hardware, support Microsoft 365 and Windows 11 environments, and assist with data and voice cabling. You will also coordinate third-party suppliers … infrastructure across multiple sites *Troubleshooting LAN, WAN, switches, routers and wireless access points *Installing and decommissioning laptops, desktops, printers, scanners and mobile devices *Supporting Microsoft 365 and Windows 11 environments *Assisting with data and voice cabling, termination and site interconnections *Acting as an escalation point for incidents ...

existing systems. Providing day-to-day IT support to users across the business. Installing, configuring and maintaining PCs, laptops, software and peripheral devices. Supporting Microsoft Windows, Microsoft 365, Active Directory and server environments. Troubleshooting hardware, software and network issues. Setting up new users, devices and system … detail. Good organisational skills and the ability to manage multiple priorities. Strong written communication skills. A genuine passion for IT and technology. Experience with Microsoft technologies including: Windows 10/11 Windows Server Microsoft 365 Active Directory Desirable Experience in any of the following would ...

notch support. You will have the opportunity to work with a variety of platforms and systems, including Windows, Mac OS, Google Workspace, Office 365, and cloud Wi-Fi solutions. Key Responsibilities Customer Support: Provide expert guidance to customers and resolve complex fault tickets within SLAs, ensuring customer satisfaction … adherence to timelines. Technical Troubleshooting: Diagnose and resolve issues related to desktops, networks, Wi-Fi, and cloud systems. Office 365 and Google Workspace Administration: Support the multiple customers that use Office 365 and Google Workspace within their ecosystem for email and collaboration tools. Requirements Gathering: Collaborate ...

both customer and business strategy.A major focus will be the continued development of the organisation's Cloud, Modern Workplace and Infrastructure strategy, particularly across Microsoft Azure public cloud, private cloud and hybrid cloud environments.Key Responsibilities Act as the senior Technical Authority, providing governance across architecture, cloud, infrastructure and Modern … roadmap and architectural standards. Lead the technical direction across Azure public cloud, private cloud, hybrid infrastructure and datacentre services. Provide strategic oversight of the Microsoft technology estate including Azure, Microsoft 365, Entra ID, Intune and Azure Virtual Desktop (AVD). Shape the organisation's Modern Workplace ...

Project Manager - Microsoft Dynamics 365 CRM & Business Central Remote PositionFull Time The Opportunity An established Microsoft-focused technology consultancy is looking to appoint an experienced Project Manager to oversee the successful delivery of Dynamics 365 CRM and Business Central implementation projects. This position offers … contributing ideas, lessons learned and enhancements to delivery processes and methodologies. About You You'll be an experienced Project Manager with a background delivering Microsoft business application projects in a consultancy or customer-facing environment. You'll ideally have: Demonstrable experience delivering Microsoft Dynamics 365 ...

days per week for a five-day working week. SKILLS AND EXPERIENCE REQUIRED////Essential experience and skills: Proven experience with Microsoft 365 and Azure , including Intune and Entra Strong understanding of End User Compute environments Experience supporting Windows 10 and Windows 11 devices … scale Confident working in Hybrid Active Directory environments A good general understanding of IT security best practice Desirable experience: Microsoft Endpoint Manager (SCCM), task sequences, application packaging, and device management Public sector or large enterprise environments (5,000+ users) Microsoft Windows Server technologies AD, Group Policy, DNS, DHCP ...

infrastructure improvements that make a real difference. Beyond day-to-day support, you'll have the opportunity to get involved in cyber security initiatives, Microsoft 365 projects, cloud technologies, infrastructure upgrades, and technical improvement projects , allowing you to continually expand your technical skillset. The business actively encourages … opportunities to develop your career, this is a fantastic opportunity. Required Skills: Experience working in a 2nd Line IT Support role Strong knowledge of Microsoft 365, Windows Server & Active Directory Good networking knowledge including DNS, DHCP, VPNs, switching, routing, and firewalls Strong troubleshooting and problem-solving skills ...

more than traditional IT support. Youll work across a diverse range of client environments, resolving escalated technical issues while developing your knowledge across Microsoft 365, Windows Server, networking, cloud infrastructure, and cyber security technologies . Youll also have the opportunity to get involved with infrastructure improvements, cloud … technical development is taken seriously, this is an excellent opportunity. Required Skills: Experience working in a 2nd Line IT Support role Strong knowledge of Microsoft 365, Windows Server & Active Directory Good networking knowledge including DNS, DHCP, VPNs, and firewalls Interest or experience in Cloud Infrastructure Strong troubleshooting ...

workflows. Liaising with integration teams to support design and delivery end-to-end across structured and unstructured data sources and platforms, such as Databricks, Microsoft 365, SharePoint, Salesforce, Guidewire, ServiceNow, Workday, etc. Providing technical leadership and guidance for pilot and solution delivery teams, building reference implementations … risks, AI governance) to shape pragmatic, future-facing AI solutions. Proven experience with Azure-native services, such as Azure OpenAI, Azure ML, Cognitive Search, Microsoft 365 extensibility, Azure Databricks; or alternatives. Knowledge of architectural patterns for secure access to both structured and unstructured data, including classification, masking ...

committed to leveraging technology to optimise their operational processes and deliver quality services. Job DescriptionProvide1st and2nd line support to users across the business.Administer Microsoft 365 user accounts, permissions, and access.Support and maintain CRM and other business systems.Assist with user onboarding, offboarding, and account setup.Troubleshoot hardware, software … compliance activities.The Successful Applicant A successful Systems Support Coordinator should have:Experience in IT support, systems support, or systems administration.Strong knowledge of Microsoft 365, including Teams, SharePoint, and Outlook.Confident troubleshooting technical issues and supporting end users.Experience with CRM systems such as Salesforce, Dynamics, or HubSpot.Organised, proactive ...

solving skills with excellent attention to detail. Ability to prioritise workloads and manage multiple tasks effectively. Strong written and verbal communication skills. Knowledge of Microsoft technologies including: Windows 10/11 Windows Server Microsoft 365 Active Directory Passion for IT and a proactive approach to learning ...

balance strategic decisions, supplier management and hands-on problem solving. Strong practical understanding of business networking, internet connectivity, Wi-Fi and telephony. Experience administering Microsoft business environments including Microsoft 365, Active Directory/Entra ID or comparable platforms. Good understanding of cyber security, user access, endpoint ...

modern ITSM tools (e.g., Jira Service Management, ServiceNow). Core Systems, SaaS & Identity Knowledge : Experience managing user accounts and administration across Google Workspace or Microsoft 365, identity management platforms (Active Directory/Entra ID), and Windows operating systems. Endpoint & Network Troubleshooting: Practical troubleshooting skills across laptops, mobile … Apps Script to automate routine administrative and support tasks are desirable. Industry Certifications : Credentials such as ITIL v4 Foundation, CompTIA A+/Network+, or Microsoft/Google fundamentals are desirable. Security & Project Experience : General understanding of endpoint security hygiene (phishing mitigation, identity protection) and hands-on participation in hardware ...

Looking For * A minimum of 18 months' experience within an MSP environment * Excellent understanding of Windows Desktop & Server environments * Proven knowledge of Microsoft 365 & Entra ID * Previous exposure to Intune managed devices * Proven understanding of networking concepts (DNS, DHCP) and hardware (routers, switches, firewalls, APs) * Good understanding ...

business Develop and implement solutions, using C# and .NET Produce reports from SQL Experience and skills required: Knowledge of MS systems such as Office, 365, Active Directory and Windows (10/11) Strong attention to detail and problem solving skills Good organisational skills and the ability to prioritise ...

gather further information. Resolve straightforward IT issues independently. Escalate more complex issues where required. Work through problems from ticket to solution. Support and troubleshoot Microsoft-based systems and infrastructure. Work with systems where solutions may not be immediately obvious. Develop technical, programming and problem-solving skills. Performing IT admin ...

business Develop and implement solutions, using C# and .NET Produce reports from SQL Experience and skills required: Knowledge of MS systems such as Office, 365, Active Directory and Windows (10/11) Strong attention to detail and problem solving skills Good organisational skills and the ability to prioritise ...

Attending customer locations to diagnose and resolve hardware, software, and network issues. Installing, configuring, and maintaining desktops, laptops, printers, mobile devices, and peripherals. Troubleshooting Microsoft 365, Windows operating systems, applications, and user access issues. Supporting Active Directory environments, including user account creation, permissions, and password resets. Resolving ...

resolving issues or escalating to our 2nd line team when needed What You'll Get You'll join an experienced, collaborative team working with Microsoft 365, Azure, Intune and HaloITSM, with plenty of variety across hardware, software and networking, and real scope to develop your skills ...

gather further information. Resolve straightforward IT issues independently. Escalate more complex issues where required. Work through problems from ticket to solution. Support and troubleshoot Microsoft-based systems and infrastructure. Work with systems where solutions may not be immediately obvious. Develop technical, programming and problem-solving skills. Performing IT admin ...

month after training completed (overtime paid) Experience/Knowledge/Skills 12-18 months experience in a 1st line technical support role Proficient in Office365 including Exchange online, Sharepoint, Teams, Intune, Entra SaaS/Cloud Based applications Antivirus Software ESET, McAfee or similar Basic Firewall knowledge Imaging Software Security Principles ...

hours support when required Requirements: Proven experience in a similar IT support or Managed Services role Strong knowledge of Windows operating systems, Active Directory, Microsoft 365, and networking principles Experience troubleshooting hardware, software, and network-related issues Experience using remote support tools and IT ticketing systems Excellent … with a customer-focused approach Full UK driving licence and willingness to travel between client sites Industry certifications such as CompTIA A+, Network+, or Microsoft Certified Professional (MCP) are desirable but not essential. On-site Service Desk Engineer – Orpington - £30,000 to £35,000 per year – On-site ...