1 to 25 of 28 Permanent Microsoft 365 Jobs in Leeds

of escalation for technical issues, using your problem-solving and analytical skills to keep business operations running smoothly. You’ll work with a wide range of technologies—primarily within Microsoft environments—and play a key role in maintaining a reliable and secure IT infrastructure. What You’ll Do Diagnose, troubleshoot and resolve software, hardware, and networking issues raised through … the ticketing system Investigate incidents, identify root causes and implement preventative measures Support and administer Active Directory, Azure AD, Microsoft 365, Exchange Online and Intune Maintain and develop documentation, knowledge base articles and user guides Escalate complex issues to senior engineers or specialist teams as needed Deliver responsive, high-quality support to users across multiple UK business … of Windows Server and Windows Client operating systems Good understanding of networking fundamentals—DNS, TCP/IP, VPNs, and Wi-Fi Hands-on experience administering Active Directory, Azure AD, Microsoft 365, Exchange Online and Intune Familiarity with service desk/ticketing systems Excellent communication and customer service skills—able to translate complex tech into plain English You More ❯

and 2nd line technical support for all IT incidents and service requests Troubleshoot and resolve hardware, software, and networking issues Manage user setups and account administration across Active Directory, Microsoft 365, and Exchange Online Support and maintain Windows 10/11, Teams, SharePoint, and Citrix Virtual Apps & Desktops Assist with system upgrades, deployments, and IT projects Maintain … at all levels Required Skills & Experience Previous experience in a 1st or 2nd line IT support role (professional services experience preferred) Strong technical knowledge of Windows operating systems and Microsoft 365 Experience with Active Directory, Group Policy, and Exchange Online Exposure to Citrix environments and basic network troubleshooting Excellent communication skills with a professional and customer-focused More ❯

and 2nd line technical support for all IT incidents and service requests Troubleshoot and resolve hardware, software, and networking issues Manage user setups and account administration across Active Directory, Microsoft 365, and Exchange Online Support and maintain Windows 10/11, Teams, SharePoint, and Citrix Virtual Apps & Desktops Assist with system upgrades, deployments, and IT projects Maintain … at all levels Required Skills & Experience Previous experience in a 1st or 2nd line IT support role (professional services experience preferred) Strong technical knowledge of Windows operating systems and Microsoft 365 Experience with Active Directory, Group Policy, and Exchange Online Exposure to Citrix environments and basic network troubleshooting Excellent communication skills with a professional and customer-focused More ❯

with sector experts and further develop your skillset in a dynamic and fast-paced environment. What you'll be doing: Maintain and support the IT infrastructure, including Exchange, SharePoint, Microsoft 365, VMware, and server hardware. Support email security platforms and tools, such as MS Defender, and Mimecast. Maintain security processes, web filters(iBoss), firewalls, scanners, and SIEM … across technical and non-technical teams. What we're looking for: IT Support Engineer background with exposure to IT support, 2nd/3rd line, and hybrid environments. Knowledge of Microsoft 365 platforms, VMware, Exchange, and SharePoint. Familiarity with security practices, firewalls, and SIEM is desirable. Strong adaptability, resilience, and ability to take initiative in a fast-paced More ❯

Dynamics CE Solution Architect Location: UK Remote Job Type Permanent We're a technology consultancy helping organisations get the most out of the Microsoft ecosystem. From charities to enterprises, we deliver tailored solutions, consultancy, and long-term support. We're seeking a Solution Architect to design and deliver Microsoft Dynamics 365 and Power Platform solutions. Keep … up to date with Microsoft Cloud technologies Knowledge of Azure & Microsoft 365 Experience with Agile, DevOps, and delivery lifecycles Microsoft certifications (or willingness to maintain) Nice to Have: Power BI, JavaScript/C#, SSRS Hybrid working (flexible balance of office & remote) Varied projects across multiple industries Professional development & certifications supported Dynamics CE Solution Architect Location More ❯

Please note we cant offer sponsorship for this role and Must be UK based About Us We're a technology consultancy helping organisations get the most out of the Microsoft ecosystem. From charities to enterprises, we deliver tailored solutions, consultancy, and long-term support. The Role We're seeking a Solution Architect to design and deliver Microsoft Dynamics … gathering, and solution design Act as design authority and ensure best practices Support pre-sales: tenders, demos, PoCs Collaborate with delivery teams and stakeholders Keep up to date with Microsoft Cloud technologies What We're Looking For Strong Dynamics 365 CE/Business Central expertise Hands-on with Power Platform (PowerApps, Automate, Dataverse) Knowledge of Azure & Microsoft 365 Experience with Agile, DevOps, and delivery lifecycles Strong consultancy, communication, and stakeholder skills Microsoft certifications (or willingness to maintain) Nice to Have: Power BI, JavaScript/C#, SSRS Why Join Us? Salary up to £90k + excellent benefits Hybrid working (flexible balance of office & remote) Varied projects across multiple industries Professional development & certifications supported Collaborative More ❯

Holds a computing degree or can demonstrate increasing levels of exposure work with advanced server infrastructure and progressive levels of personal responsibility operating in complex production technical environments © Microsoft Certified Professional qualification or equivalent experience of managing all currently supported Microsoft server operating systems and databases that serve hundreds of users © Practical experience of successfully performing with a … premise and cloud servers. Knowledge and experience of installing, and supporting server operating systems and hardware including VMWare ESXi in multisite enterprise live environments • Comprehensive experience of managing live Microsoft Azure, networks, storage, security, backups, system troubleshooting and their lifecycle management • ITIL V3/V4 qualification with the experience of working in an ITIL focused environment • AZ-104, desirable … Microsoft Certified System Administrator and Microsoft Azure Administrator qualification or equivalent People: © Experience of effectively contributing to department objectives. © Experience of successfully identifying appropriate communication channels to deliver information. © Experience of effectively contributing to organisational vision. © Demonstrates a commitment to Equity, Diversity and Inclusion (EDI) at all times. • Effective skills in using senior technical knowledge to impart information More ❯

Azure Expert MSP is seeking a Security-Focused Solution Architect to join their high-performing Presales team. This is a strategic opportunity to shape enterprise security solutions using the Microsoft Security Stack, supporting clients across sectors in their cloud transformation journeys. As a key member of the Presales function, you will lead the design and articulation of secure cloud … architectures, aligning technical capabilities with client requirements. You'll act as a trusted advisor, guiding stakeholders through best practices in identity, access, threat protection, and compliance within the Microsoft ecosystem. Key Responsibilities Design and present secure cloud solutions leveraging the Microsoft Security Stack, including Defender, Sentinel, Entra ID, Purview, and Intune. Collaborate with sales and technical teams to … translate business needs into scalable, secure architectures. Lead client engagements, workshops, and technical assessments to shape solution strategy. Stay abreast of evolving security threats and Microsoft innovations to ensure cutting-edge recommendations. Contribute to proposals, RFP responses, and technical documentation with clarity and precision. Candidate Profile Proven experience in cloud security architecture, ideally within a Microsoft-focused environment. More ❯

per annum Why Apply? This is a newly created Azure Platform Engineer position within a business undergoing a major cloud transformation, migrating from a hosted data centre to Microsoft Azure. You'll play a pivotal role in shaping, optimising, and supporting their Azure environment, working within a collaborative IT team of seven. This role is perfect for someone with … solutions driven environment. Responsibilities: Lead and support the migration and optimisation of applications and services within Azure Cloud. Act as a 3rd line escalation point, providing technical support for Microsoft 365, Defender, and Intune. Use Microsoft tooling and RMM platforms for provisioning, software packaging, and identity management. Collaborate with the IT Operations Manager and Technical Architect … JIRA Service Management. Oversee and coordinate third-party activities to ensure smooth service delivery. Identify and remediate vulnerabilities, contributing to ongoing security and compliance efforts. Requirements: Strong background in Microsoft Azure Infrastructure and cloud administration. Hands-on experience with Defender, Intune, Azure Policy, and Microsoft 365. Knowledge of RMM platforms and modern device provisioning. Exposure to traditional IT More ❯

issues and resolutions. Customer Service: Ensuring a high level of customer satisfaction through effective communication and timely updates. Technical Skills - Windows OS/Server Active Directory & Group Policies Office 365 & Azure Administration Hardware and Software Troubleshooting Basic knowledge of IT Systems and Networks What We Offer Professional Development: Opportunities for training and career progression. Supportive Environment: A collaborative More ❯

automation, and optimisation initiatives across cloud and hybrid infrastructure 🔹Collaborating with technical teams to troubleshoot and resolve complex issues across the full stack 🔹Maintaining and improving key services including Microsoft 365, Intune, and identity platforms 🔹Working with monitoring, logging, and endpoint security tools to maintain high service availability Experience of interest 🔸Strong experience with Azure administration and … core infrastructure components 🔸Working knowledge of Azure networking, firewalls (Fortigate), VPN and virtual WAN 🔸Experience with Intune, Entra ID, and Microsoft Defender 🔸Familiarity with automation and infrastructure-as-code (Terraform desirable) 🔸Understanding of containerisation (Kubernetes) and virtualisation (Hyper-V/VMware) 🔸Exposure to monitoring or logging tools such as LogRhythm, NewRelic, or Kibana Why join? You’ll be joining More ❯

accountability and ownership. Eligibility for NPPV3 + SC Security Clearance. Driver’s license and access to own vehicle. ⭐ Bonus Skills Familiarity with Energy or Police sector operations. Experience with Microsoft 365, Azure, networking, and monitoring tools. Exposure to ConnectWise ITSM/PSA system. Relevant certifications (Microsoft, Networking, ITIL). 🏢 About the Client Our client is a More ❯

or Technical Support role within an MSP or managed services environment . Strong knowledge of Windows (and ideally some Linux) operating systems, networking fundamentals , and cloud platforms such as Microsoft 365 and Azure . Familiarity with ITSM tools (e.g., ConnectWise, ServiceNow, or similar). Excellent troubleshooting skills across hardware, software, and network infrastructure. Confident communicator with strong … skills. Self-motivated, organised, and capable of managing multiple client engagements. Full UK driving licence and willingness to travel regularly. Desirable Qualifications Certifications such as CompTIA A+/Network+ , Microsoft Certified Professional (MCP) , or Cisco CCNA . Experience using remote monitoring and management (RMM) tools. Awareness of cybersecurity best practices and compliance frameworks (ISO 27001, Cyber Essentials, etc.). More ❯

Ensuring the Zenzero knowledgebase is up to date Ensuring Field Services achieve SLAs Ideal Experience: Working for a Managed Services Provider (MSP or MSSP) Knowledge and technical understanding of Microsoft 365 and general business IT systems (including Azure, Intune & Autopilot) Experience in using ConnectWise Manage or another ITSM tool (ServiceNow/Remedy/Autotask) Operational understanding and More ❯

software across the network, provide technical support for users and resolve identified technical problems. You will also have good knowledge of common user applications and good experience of using Microsoft Office365. The ideal candidate will ideally have at least 2 years’ experience in working in a previous ICT Technician/2nd line support preferably in the education sector although More ❯

your local hub ✈️ Travel: Occasional travel for workshops/meetings 💸 Expenses: £2,000 budget available We’re looking for a Product Manager to support the delivery and development of Microsoft 365 Copilot capabilities. This is a fantastic opportunity to drive adoption of a significant digital and AI transformations. Copilot is rapidly evolving, with strategic decisions to be … pinning across Office and desktop Support commercial, governance & rollout for persona-based training Gather and analyse use cases, success metrics & feedback Identify where additional capability/licensing is required M365 Copilot Work with directorates to analyse licence value, usage & data insights Monitor and optimise licence allocation and utilisation Ensure licence users meet access requirements & Terms of Use Support planning for … wider scaling of the solution Track new Microsoft features, assess impact & drive decision-making Who we’re looking for ✅ Experience in product management or digital delivery ✅ Knowledge of M365 and AI capabilities (desirable) ✅ Able to operate in complex, fast-paced environments ✅ Strong stakeholder and communication skills ✅ Data-driven decision-maker 📩 Interested? Apply or send a message to discuss further. More ❯

with internal customer groups and facilitating user engagement Excellent communication, stakeholder management, and problem-solving skills Ability to lead change, embed innovation, and manage competing priorities Familiarity with Office 365, SharePoint, and database/spreadsheet tools Desirable: Six Sigma, UX research, digital product coaching, or business analysis experience What you'll get in return A competitive salary negotiable More ❯

a leading organisation's Technology and Enterprise Architecture function - a key leadership role responsible for maturing architectural capability, governing the cloud estate, and shaping the strategic direction across Cloud, M365, Data & AI, and Digital Workplace platforms. You'll act as a trusted right-hand to the Principal Enterprise Architect, helping define and deliver strategic direction while leading a small team More ❯

a leading organisation’s Technology and Enterprise Architecture function – a key leadership role responsible for maturing architectural capability, governing the cloud estate, and shaping the strategic direction across Cloud, M365, Data & AI, and Digital Workplace platforms. You’ll act as a trusted right-hand to the Principal Enterprise Architect, helping define and deliver strategic direction while leading a small team More ❯

Project Coordinators. Strong understanding of project governance, portfolio management, and resource planning. Demonstrable track record of managing IT Projects and programs across broad technology stack including Cloud, Infrastructure, Azure, M365, Data etc Able to work on bid and tender processes, including pre-sales engagement. Review sales bids ensuring accurate/realistic project delivery days are given Review, track and report More ❯

IT Service Desk Analyst/1st Line Support Analyst Attributes/Skills: • Experience working within a law firm is highly desirable • Knowledge of Windows 10 and Microsoft Office 365 • Understanding of PC Hardware and operating systems • Awareness of using Active Directory • Experience of logging tickets in ITSM call logging software IT Service Desk Analyst/1st Line More ❯

a driving license and personal transport are required. Key Accountabilities: Provide technical support and solutions across a range of forensic service operations. Manage and maintain systems within the Office 365 and Azure environments. Support virtualization technologies, such as Hyper-V and VMware, to ensure system resilience and scalability. Assist with integration and troubleshooting across AWS and Google Workspace … tools. Maintain documentation and contribute to the continuous improvement of technical processes. Provide user training and guidance on technology products and platforms. Essential Skills: Strong working knowledge of Office 365 and Microsoft Azure (essential). Hands-on experience with virtualization technologies (e.g., VMware, Hyper-V) (essential). Good knowledge of AWS and Google Workspace environments. Demonstrated ability … use and support a wide range of technology products. Excellent problem-solving and communication skills. Ability to work independently and collaboratively in a hybrid work environment. Relevant certifications (e.g., Microsoft Certified: Azure Administrator, CompTIA, AWS Certified Cloud Practitioner) are desirable. Experience in a forensic, legal, or investigative services environment is desirable. More ❯

ve been responsible for logging and closing tickets, with an understanding of KPI’s, SLA’s , strong communication skills, strong customer service skills and preferably some Microsoft Office 365 knowledge would be a huge advantage. Successful Service Desk Analyst/1st line IT Support (Cloud) will get the opportunity to receive training from highly experienced senior Cloud More ❯

offices globally Support a diverse set of users across Windows, macOS, linux and ChromeOS using Microsoft Entra, Intune and Jamf Administration of corporate IT systems including Google Workspace, M365, Slack, corporate password managers and the Atlassians suite of tools Ensure that guidance for end users remains up to date on usage of corporate IT systems Oversee all onboarding and More ❯

Ninite/PDQ • Configuring and monitoring of Anti-virus software & Mobile Device Management • Firewall/Switch management - Configuration, patching and upgrading • Administering Microsoft Active Directory, Exchange Server & Office 365 • Achieving recognised Cyber Security accreditation • Management of video conferencing • Management of enterprise level phone system • Monitoring and managing the availability and scalability of resources, including CPU usage, disk More ❯