Senior IT Support Analyst
Chessington, London, United Kingdom
Reed Technology
a focus on achieving a first-time fix. You will be supporting a range of technologies including Microsoft operating systems, Windows 10, Office 365, legacy apps and printers, Day-to-day of the role: Provide 1st and 2nd line support to end-users for all desktop, hardware … first-time fix resolution to all user queries and technical issues. Maintain and support Microsoft operating systems, primarily Windows 10. Assist with Office 365 applications, ensuring optimal performance and user access. Respond to support tickets in a timely and efficient manner. Escalate complex issues to the appropriate … experience in IT support roles, delivering 1st and 2nd line support. Strong knowledge of Microsoft operating systems, including Windows 10. Proficiency with Office 365 applications. Experience with printer support and troubleshooting. Excellent problem-solving skills and a strong customer service orientation. Ability to work independently and manage more »
Employment Type: Temporary
Salary: £200 - £250 per day
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