4 of 4 Remote/Hybrid Microsoft 365 Jobs in Norfolk

Public Sector organisations across the UK. As a Second Line Service Desk Engineer, you will be responsible for troubleshooting and resolving technical issues across Microsoft 365, Entra ID, Intune, networking and end-user technologies. Working within our Service Desk team, you will support some … largest Health and Social Care organisations whilst delivering exceptional customer service and technical expertise. Key Responsibilities Troubleshoot and resolve technical issues across Microsoft 365, Microsoft Entra ID, Intune and Azure environments. Support and administer Multi-Factor Authentication, Conditional Access and Microsoft security controls. Investigate ...

broad range of hardware, software, and network issues. Troubleshoot and resolve escalated incidents within agreed SLAs. Support users with operating systems (Windows, MacOS), Microsoft 365 etc. Administer Active Directory, network protocols (TCP/IP, DNS, DHCP), and remote access tools. Deliver a high standard of customer service. … from you: You should have experience working in a service desk/technical support role, where you have gained troubleshooting skills, and knowledge across M365, Windows/MacOS, and Active Directory. You must be able to manage your workload and prioritise tasks. Nice to have’s: Certifications e.g. CompTIA A+ ...

communication skills The ability to explain technical concepts clearly to non-technical users Strong customer service and relationship-building skills Experience working within a Microsoft 365 environment Basic SQL knowledge would be advantageous A proactive, organised and customer-focused approach Comfortable working independently whilst contributing ...

solution design experience, strong stakeholder management skills and a practical understanding of legal service delivery. Experience with HighQ, Publisher, forms, workflow automation, permissions, dashboards, Microsoft 365 and wider legal technology platforms would be highly advantageous.Main Responsibilities include:Design, configure and implement HighQ sites, client portals, matter workspaces ...