Liverpool, Merseyside, United Kingdom Hybrid / WFH Options
Reed Technology
Line level IT support role Excellent communication skills, both written and verbal. Knowledge of, but not limited to: Internal and External Client facing Software O365 application suite Windows 10/11 SharePoint (Client Portals) Desirable Active Directory ITIL foundation more »
Wiltshire, Neston, United Kingdom Hybrid / WFH Options
Morson Talent
Creation and consolidation of designated business reporting. Maintaining and developing data and information quality and storage (E.g., Oracle ERP, Salesforce CRM, SharePoint and other M365 applications). Maintaining and developing process maps for business requirements and process documentation. Documenting procedures and developing new process designs with stakeholders for approval. Supporting … to write clear requirement’s specifications and business cases, in particular possess a good sense of logical structure and sequencing of deliverables. Experience of Microsoft365 applications Experience of databases and reporting tools Experience in generating process documentation and reports An understanding of how business’s processes … develop and deliver simple solutions to complex challenges Knowledge of the standards and processes applicable to the business area Strong working knowledge of relevant Microsoft applications, including Visio Proven ability to manage projects Qualified or working towards International Institute of Business Analysis (IIBA) Entry Certificate in Business Analysis or more »
needs and resolve issues. Maintaining accurate records and updates on the SharePoint tracker. Managing inventory and payroll-related tasks effectively. Desirable Experience: Proficiency in O365 and SAP systems. Familiarity with SharePoint and ticketing systems. Ideal Candidate Profile: Strong organisational skills with attention to detail. Ability to work independently and collaboratively more »
providing management reports and performance improvement initiatives * Proven working knowledge of Service management tool sets including those used in the Cloud/SaaS and O365 expertise. Job Offer Salary banding of £57,100 - £64,650 + Excellent civil service pension scheme + Benefits At application and interview you will be more »
Chester, Cheshire, United Kingdom Hybrid / WFH Options
Pontoon
in partnership with regional and international teams. Handle multiple live chat sessions simultaneously, ensuring operational and quality standards are met. Perform basic troubleshooting of Microsoft applications and proprietary systems via phone and chat. Support up to two clients concurrently through chat channels. Document tickets with clarity for 2nd line … center or customer service role. Proficiency in identifying and resolving problems using various resources. Familiarity with Windows 10/11, MS Office suite, Office365, SharePoint, Skype, Citrix, VPN, and Cisco AnyConnect is advantageous. ITSM Remedy experience is desirable but not essential. Why Apply? If you possess the more »
Chester, Cheshire, United Kingdom Hybrid / WFH Options
Pontoon
and international partners. Effectively managing multiple live chats simultaneously with internal customers, ensuring core metrics for operations and quality are met. Basic troubleshooting of Microsoft applications and proprietary systems via phone/chat. Providing technology support for up to 2 clients simultaneously through chat channels. Documenting tickets clearly for … Ability to utilise multiple resources to determine causes and resolutions of problems and incidents. Experience with Windows 10/11, MS Office suite, Office365, SharePoint, Skype, Citrix, VPN, and Cisco AnyConnect is a plus. ITSM Remedy experience is not essential but desirable. Candidates will need to show more »
Liverpool, Merseyside, United Kingdom Hybrid / WFH Options
VIQU Limited
Desk. The successful 1st Line Support will have previous experience within IT Support, and will be providing both remote and onsite support in a Microsoft environment. … Key skills & responsibilities for the 1st Line Support: 1st Line/Service Desk Support – in a Windows/Microsoft environment: Windows 10 Office365 Exchange Outlook MS Teams Active Directory Telephony support Triaging tickets and escalating to relevant teams where necessary Using ServiceNow ticketing system Mix of more »
new IT Projects in the UK and Europe Office IT hardware refreshes Software and application support Network support/Server support Cloud solutions, office365 management IT Logistics and transportation Technical Specifications: Network configuration experience Windows OS knowledge, experience with deployment Understanding of concepts such as WAN, LAN … Servers, Intranet, TCP/IP, Virtual Desktop Infrastructure Office365 support experience (Azure, exchange, SharePoint, Office Suite) Be able to demonstrate the ability to diagnose and troubleshoot IT issues Understanding of AV software support and remote connection tools Knowledge of hardware imaging from pixie booting and bootable devices more »
IT Technician Our key client, based in Preston, is looking for an IT Technician to join their IT support team on a temporary basis, initially for 3-months. The IT Technician will be based in a group of schools so more »
Senior ICT Technician Our key client, based in Preston, is looking for a Senior ICT Technician to join their IT support team on a temporary basis, initially for 3-months. The Senior ICT Technician will be based in a group more »