2 of 2 Contract Microsoft 365 Jobs in Nottingham

teams when required Retain ownership of tickets, monitoring progress and keeping users informed Perform routine administration including user accounts, permissions, device management and Office 365 mailbox administration Identify trends, contribute to problem management and support major incident resolution Maintain accurate documentation and contribute to the Service Desk knowledge … Microsoft operating systems and desktop applications Experience using service desk tools and ITIL-aligned processes Strong troubleshooting and analytical skills Desirable: Office 365 Exchange Online administration experience Active Directory/Azure AD knowledge Apple Mac support experience ITIL Foundation and/or Microsoft certifications Certes Computing ...

prep, user access, and onboarding assistance. Perform Windows OS troubleshooting, desktop/laptop imaging, and hardware deployment. Manage user accounts and permissions through Office 365 and Active Directory . Configure AV equipment and ensure meeting rooms are tech-ready. Provide basic LAN/WLAN network troubleshooting and support. …/2nd Line). Strong troubleshooting and customer service skills. Familiarity with laptop builds, Windows OS, and peripheral support. Solid experience with Office 365 and Active Directory. Exposure to infrastructure/security and networking tasks is a bonus. A proactive and reliable team player who thrives ...