25 of 25 Permanent Microsoft 365 Jobs in Wales

and efficient solutions. Key Responsibilities Provide 2nd/3rd line technical support for incidents and service requests. Troubleshoot and resolve hardware, software, and network-related issues. Administer and maintain Microsoft 365, Active Directory, and Windows Server environments. Support end-users with technical queries in a professional and friendly manner. Visit client sites to perform installations, maintenance, and … development. Participate in an on-call rota to provide out-of-hours support. Skills & Experience Required Proven experience in a technical engineering or IT support role. Strong knowledge of: Microsoft 365 (Exchange Online, SharePoint, Teams, Entra ID) Active Directory, Group Policy, and user/group management Networking fundamentals (TCP/IP, DNS, DHCP, VPNs, firewalls) Virtualisation (RDP … clearly to non-technical users. Team-oriented mindset with the ability to work independently when required. Full UK driving licence and willingness to travel to client sites. Desirable Certifications Microsoft 365 Certified: Fundamentals Microsoft Certified: Azure Fundamentals CompTIA A+, Network+, Server+, or equivalent ITIL v4 Foundation Security-related certifications (CompTIA Security+, Microsoft SC-900) Additional More ❯

Service Desk Engineers to support their external clients but you won t stay as 1st/2nd Line Service Desk Engineers for long. You ll get hands-on with Microsoft 365, Azure, and AWS environments from day one. You ll be mentored, trained, and guided into Cloud roles this is the springboard. What you ll do: Be … the first port of call for customer IT issues (hardware, software, Microsoft 365). Help manage user accounts in Microsoft 365 & Azure Entra. Support with basic Azure queries you ll learn the rest on the job. Get involved in daily checks, ticketing, troubleshooting, and more. What we re looking for: 1st Line support experience More ❯

Service Desk Engineers to support their external clients — but you won’t stay as 1st/2nd Line Service Desk Engineers for long. You’ll get hands-on with Microsoft 365, Azure, and AWS environments from day one. You’ll be mentored, trained, and guided into Cloud roles – this is the springboard. What you’ll do: Be … the first port of call for customer IT issues (hardware, software, Microsoft 365). Help manage user accounts in Microsoft 365 & Azure Entra. Support with basic Azure queries – you’ll learn the rest on the job. Get involved in daily checks, ticketing, troubleshooting, and more. What we’re looking for: 1st Line support experience More ❯

Location: Mynydd Isa, Wales (On site/Hybrid) Clearance required: Eligibility for SC Clearance (*no sponsorship) This is a great opportunity for a Support Engineer to join a leading Microsoft Partner. The company specialise in delivering solutions to high-profile government, banking and defence sector customers. Due to continued growth, they’re looking for a 1st Line Engineer to … one of their key customers in the North East of Wales. Key Responsibilities Providing first-line technical support to end-users both on site and remotely. Administering and supporting Microsoft 365 services (Exchange Online, SharePoint, Teams). Managing Azure Active Directory users, groups, and policies. Assisting with Intune deployments and device management. Logging, tracking, and resolving incidents … to 2nd/3rd line teams where necessary. Key skills required: At least 1 year of experience in a 1st Line Support or Service Desk role. Good knowledge of M365 administration and support. Hands-on experience with Azure AD Experience with Intune deployments Experience building laptops/Mac support A proactive attitude and willingness to learn in a fast-paced More ❯

Location: Mynydd Isa, Wales (On site/Hybrid) Clearance required: Eligibility for SC Clearance (*no sponsorship) This is a great opportunity for a Support Engineer to join a leading Microsoft Partner. The company specialise in delivering solutions to high-profile government, banking and defence sector customers. Due to continued growth, they’re looking for a 1st Line Engineer to … one of their key customers in the North East of Wales. Key Responsibilities Providing first-line technical support to end-users both on site and remotely. Administering and supporting Microsoft 365 services (Exchange Online, SharePoint, Teams). Managing Azure Active Directory users, groups, and policies. Assisting with Intune deployments and device management. Logging, tracking, and resolving incidents … to 2nd/3rd line teams where necessary. Key skills required: At least 1 year of experience in a 1st Line Support or Service Desk role. Good knowledge of M365 administration and support. Hands-on experience with Azure AD Experience with Intune deployments Experience building laptops/Mac support A proactive attitude and willingness to learn in a fast-paced More ❯

join our dynamic IT department. This role is crucial for maintaining the security and efficiency of our company systems. The ideal candidate will have a strong background in managing Microsoft 365 Suite and Azure environments, with a solid understanding of cybersecurity. Day-to-day of the role: Security Maintenance: Uphold security standards and policies, enforcing best practices … regular meetings with key stakeholders, preparing notes and actionable items as required. Audit Preparation: Ensure system conformity with policies and prepare materials for audits. Required Skills & Qualifications: Experience managing Microsoft 365 Suite and Azure environments. A minimum of 2 years' experience in an IT support role or related field. Strong understanding of Microsoft OS, AD/ More ❯

Engineering, you will: · Provide IT support and day-to-day maintenance of systems for all users · Manage servers (Windows & Ubuntu), Active Directory, virtual machines, backups, and IT documentation · Support Microsoft 365, Windows operating systems, and network devices (switches, firewalls, printers, laptops/desktops) · Assist with software installation, network management, and IT security initiatives · Develop IT solutions using …/or services: IT Engineer, IT Support Engineer, Infrastructure Engineer, Network Engineer, Software Developer, or Technical Support Analyst - Windows Server, Ubuntu, Active Directory, VMware/vSphere, SQL Server, MySQL, Microsoft 365, Azure, Fortinet, Cisco Meraki, PHP, Python, C#.NET Core, Laravel, Jira, Confluence, GitHub, BI reporting tools, and IT security systems. INTERESTED? Please click apply. You will receive More ❯

deliver exceptional service across a range of systems and applications. What You’ll Do Provide 2nd line technical support to users and resolve escalated incidents. Troubleshoot issues across Windows, Microsoft 365, and networking environments. Support system maintenance, software installations, and remote upgrades. Assist 1st line teams and escalate to senior engineers where needed. Ensure accurate case documentation … timely resolution. What You’ll Bring Experience in IT support (ideally 2nd line or similar). Strong knowledge of Windows OS, networking basics, and remote access tools. Familiarity with Microsoft 365, Active Directory, and SQL. Excellent communication and problem-solving skills. Customer-focused mindset and proactive attitude. Why Join Us Competitive salary and benefits package. Great career More ❯

spanning cloud services, networking, and security. 🔧 Your Responsibilities Take ownership of end-to-end implementation for infrastructure projects — including server migrations, network deployments, and cloud rollouts. Deliver Azure and Microsoft 365 migration projects (AVD, Exchange Online, Teams, SharePoint, OneDrive). Configure on-premise environments, VLANs, and firewalls to meet bespoke client requirements. Deploy hosted telephony systems and … independently on client sites, building strong relationships, resolving issues, and ensuring projects are delivered smoothly. 🧩 About You Experienced in delivering IT migration and implementation projects. Confident working across Azure, Microsoft 365, and core networking technologies. Strong understanding of firewalls, VLAN configuration, and WAN connectivity. Logical problem-solver with the ability to lead technical installs with minimal supervision. More ❯

and subsequent delivery in support of the Head of DPMO and Assistant Director of Digital Transformation, and in collaboration with other Senior Managers Utilising specialist knowledge and expertise in Microsoft 365 products and their application to support efficient and effective portfolio management About us Aneurin Bevan University Health Board is a multi-award-winning NHS organisation with … of change management, process change, information management and technology issues Desirable Broad understanding of ICT and its application to health care Skills and Attributes Essential Advanced skills in using Microsoft 365 products (SharePoint, Power BI, Power Automate) A well-developed understanding of data retrieval, data processing and information interpretation Ability to prioritise work appropriately and manage a More ❯

An understanding of Cyber Essentials Plus, CIS audits and NIST frameworks is also required to ensure the business meets the challenges of cyber security hygiene Hands on knowledge of Microsoft 365 is required to drive the platform forward to ensure the business makes the full use of the collaboration tools (Teams, SharePoint etc.). A good knowledge … of the security features of 365 (Entra/Azure AD) is required to ensure the business leverages the maximum potential of cyber hygiene and GDPR best practice Understanding the importance of Identity Threat Management Experience or understanding of SentinelOne MDR Experience in using third party SOC provision Experience or understanding of Mimecast Knowledge of IT service management (ITSM … Problem-solving skills and the ability to work well with all levels of the business Good knowledge of internet security and data privacy principles Relevant qualifications (e.g. CompTIA, ITIL, Microsoft Certified, etc.) desirable Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and More ❯

a 2nd/3rd Line IT support role, ideally within a managed service provider or multi-client environment Strong technical knowledge in: Windows Server (2016/2019/2022) Microsoft 365 administration and support Active Directory, Group Policy, DNS/DHCP Networking (VLANs, firewalls, routers/switches) Virtualisation technologies (Hyper-V, VMware) Backup and disaster recovery solutions More ❯

line support to IT colleagues and the wider business Technical Skills: SIEM and SOAR platforms Log analytics, rule creation, tuning, and threat hunting Familiarity with security frameworks Azure and M365 security configuration and alert investigation Dashboards and visualisation tools Firewalls (CheckPoint, VMware NSX) Windows Server and Desktop environments XDR solutions – tuning and alert investigation Experience: Ideally, have strong experience in More ❯

line support to IT colleagues and the wider business Technical Skills: - SIEM and SOAR platforms - Log analytics, rule creation, tuning, and threat hunting - Familiarity with security frameworks - Azure and M365 security configuration and alert investigation - Dashboards and visualisation tools - Firewalls (CheckPoint, VMware NSX) - Windows Server and Desktop environments - XDR solutions - tuning and alert investigation Experience: - Ideally, have strong experience in More ❯

3rd-line support to IT colleagues and the wider businessTechnical Skills:- SIEM and SOAR platforms- Log analytics, rule creation, tuning, and threat hunting- Familiarity with security frameworks- Azure and M365 security configuration and alert investigation- Dashboards and visualisation tools- Firewalls (CheckPoint, VMware NSX)- Windows Server and Desktop environments- XDR solutions - tuning and alert investigationExperience:- Ideally, have strong experience in a More ❯

supporting learners in digital, numeracy, and literacy skills. Excellent interpersonal and coaching skills, with the ability to motivate and inspire diverse learners. Confident in using digital tools such as Microsoft Office, video conferencing platforms, and online job search tools. Ability to work flexibly and independently, with a learner-centred approach. Strong administration ability with a keen eye for detail … Level 2 or above. Commitment to equality, diversity, and inclusive practice. Passion for digital inclusion, lifelong learning, and social mobility. Key Technologies Aspire 2Be’s CRM solution (Hubspot), Team8, Microsoft 365, E-learning Portfolio Key Relationships Internal Directors, SMT, Managers, Employees External Employers and learners, Local Authorities, WoE, DfE, Industry Partners, and other Stakeholders. More ❯

succeed: Experience in managing/troubleshooting Windows Desktop Operating Systems and Network solutions at 1st Line level Applicants will ideally be CompTIA A+ or studying towards Fundamentals level in Microsoft 365/Azure or Network Experience in using ITIL based ticketing system (ITIL foundation preferred) What we offer: Career progression opportunities Dedicated Learning and Development team and More ❯

Previous experience in delivering digital programmes via Bootcamps or Adult Skills Funding EWC registered TAQA Level 3 or equivalent Certifications in relevant areas e.g. Certified Trainer Status (Google/Microsoft/Apple) Knowledge of Work Based Learning operating model BCS-accredited trainer status Welsh speaker Key Technologies Aspire360, Team8, Microsoft 365, E-learning Portfolio (Smart Assessor More ❯

ICT training CANDIDATE REQUIREMENTS ESSENTIAL: Previous experience in ICT or digital skills training delivery Strong communication and presentation skills Ability to produce engaging and accessible learning materials Knowledge of Microsoft 365 and other ICT applications Excellent organisational and time management skills Full UK driving licence DESIRABLE: Teaching, training or digital learning qualification Experience using e-learning authoring More ❯

ICT training CANDIDATE REQUIREMENTS ESSENTIAL: Previous experience in ICT or digital skills training delivery Strong communication and presentation skills Ability to produce engaging and accessible learning materials Knowledge of Microsoft 365 and other ICT applications Excellent organisational and time management skills Full UK driving licence DESIRABLE: Teaching, training or digital learning qualification Experience using e-learning authoring More ❯

bureaucracy. Day to day, you’ll lead critical infrastructure projects across European operations - from data centre exits, cloud migrations and network upgrades to end-user initiatives like device rollouts, O365 and platform standardisation. You’ll run stand-ups, maintain RAID logs, chase actions and produce clear one-page dashboards to keep stakeholders aligned, all while managing multiple projects, cutting through More ❯

clients the business supports. Working alongside an extremely talented team, you will have every opportunity to show your potential, and excel in a challenging, and rewarding environment. Role Requirements Microsoft Infrastructure Management: Support the current infrastructure stack, including Microsoft Entra ID, SSO, Azure, VMs consisting of domain controllers, file servers, hosted RDS environment, and other hosted services. Maintain … patching schedules for VMs, Microsoft applications, third-party applications, and anti-virus definitions including Microsoft Defender. Apply critical and high-risk patches within 14 days of release across the estate to maintain compliance with Cyber Essentials standards. Monitor usage & availability via the My clients monitoring platform. Report on compliance with required policy, and remediation efforts where applicable. MDM … for purpose, via detailed documentation in conjunction with the client. Monthly testing, Conduct regular disaster recovery assurance testing for various systems, including (but not limited to) Azure infrastructure failover, M365 backup/restore, network infrastructure failover. Act as one of the primary points of contact for incident response, and Major Incident Management (MiM). Participate in monthly continuous improvement meetings More ❯

clients the business supports. Working alongside an extremely talented team, you will have every opportunity to show your potential, and excel in a challenging, and rewarding environment. Role Requirements Microsoft Infrastructure Management: Support the current infrastructure stack, including Microsoft Entra ID, SSO, Azure, VMs consisting of domain controllers, file servers, hosted RDS environment, and other hosted services. Maintain … patching schedules for VMs, Microsoft applications, third-party applications, and anti-virus definitions including Microsoft Defender. Apply critical and high-risk patches within 14 days of release across the estate to maintain compliance with Cyber Essentials standards. Monitor usage & availability via the My clients monitoring platform. Report on compliance with required policy, and remediation efforts where applicable. MDM … for purpose, via detailed documentation in conjunction with the client. Monthly testing, Conduct regular disaster recovery assurance testing for various systems, including (but not limited to) Azure infrastructure failover, M365 backup/restore, network infrastructure failover. Act as one of the primary points of contact for incident response, and Major Incident Management (MiM). Participate in monthly continuous improvement meetings More ❯

pattern We're looking for a skilled 3rd Line Engineer who can take ownership of infrastructure, security, and support across a varied client estate. If you re comfortable with Microsoft environments, proactive about automation, and solid in backup and disaster recovery, this one's for you. What You ll Be Doing: Infrastructure & Microsoft Stack Manage Entra ID, SSO … Automation & Scripting Push automation using PowerShell. Find smarter, more efficient ways to run systems and reduce manual work. Backups & DR Manage SaaS backup solutions. Run DR tests (Azure failover, M365 restore, network failover). Work with clients on recovery planning (RTO/RPO), and act as an escalation point during incidents. Monitoring & Proactive Support Proactively identify improvements in IaaS, SaaS … consistency. The absolute ideal skills mix would include: 3-5+ years in a, IT support or infrastructure role Strong experience with Microsoft Azure, Intune, Manage Engine, and M365 AZ-104 certification (or working towards it) Confident scripting with PowerShell Hands-on with VMs, networking, security and DR planning Good communicator, detail-oriented, and a problem-solver If this More ❯

pattern We're looking for a skilled 3rd Line Engineer who can take ownership of infrastructure, security, and support across a varied client estate. If you’re comfortable with Microsoft environments, proactive about automation, and solid in backup and disaster recovery, this one's for you. What You’ll Be Doing: Infrastructure & Microsoft Stack Manage Entra ID, SSO … Automation & Scripting Push automation using PowerShell. Find smarter, more efficient ways to run systems and reduce manual work. Backups & DR Manage SaaS backup solutions. Run DR tests (Azure failover, M365 restore, network failover). Work with clients on recovery planning (RTO/RPO), and act as an escalation point during incidents. Monitoring & Proactive Support Proactively identify improvements in IaaS, SaaS … consistency. The absolute ideal skills mix would include: 3-5+ years in a, IT support or infrastructure role Strong experience with Microsoft Azure, Intune, Manage Engine, and M365 AZ-104 certification (or working towards it) Confident scripting with PowerShell Hands-on with VMs, networking, security and DR planning Good communicator, detail-oriented, and a problem-solver If this More ❯