2nd Line Service Desk Engineer TLNT1 NI
- Hiring Organisation
- Isio Group Limited
- Location
- Belfast, UK
customer service skills. Excellent planning & organisational skills. Ability to work independently and under pressure with minimal or no supervision. Microsoft qualifications around M365 and Azure, or equivalent experience. Previous experience in a technical second-line support role. Strong analytical skills and a creative approach to problem solving. Knowledge … Microsoft stack, including Entra ID, Azure, SharePoint Online, M365, Exchange Online and 3rd party backup solutions. Experience with Windows 11 endpoints, Apple mobile devices, and Windows Server 2019+. An ability to work with security in mind in approach to all fixes. A working knowledge of TCP/ ...