51 to 55 of 55 Remote/Hybrid Microsoft Copilot Jobs

manage omnichannel voice, chat, and messaging capabilities. Design and deploy IVR call flows, menus, DTMF handling, call queues, and transfers. Develop Copilot Studio agents and IVR bots, including topics, triggers, variables, and conditional logic. Implement speech recognition, text-to-speech capabilities, error handling, and retries. Integrate Dataverse, Power Automate … Customer Service/Contact Centre . Strong knowledge of contact centre telephony concepts, including IVR, call routing, and DTMF . Hands-on experience with Copilot Studio agents and bots . Experience integrating Azure Communication Services with Dynamics 365. Strong Power Automate skills for event-driven flows and automation. Operational ...

/Contact Centre solutions Build and optimise Omnichannel experiences (voice, chat, messaging) Develop and manage call flows, IVR menus, queues, and routing logic Implement Copilot Studio bots and IVR agents , including conversation design and logic Integrate Azure Communication Services (ACS) with Dynamics 365 and Omnichannel voice Develop Power Automate … experience delivering Dynamics 365 Contact Centre/Customer Service solutions Strong understanding of Omnichannel configuration and telephony/IVR concepts Hands-on experience with Copilot Studio (agents, bots, IVR design) Experience integrating Azure Communication Services (ACS) with Dynamics 365 Strong knowledge of Power Automate and event-driven workflows Experience ...

workplace automation. Essential Skills & Experience Proven experience delivering training, coaching or facilitation (virtual &/or in-person) Practical experience applying AI tools (e.g. ChatGPT, Copilot, automation platforms) in a business context Understanding of AI adoption in business workflows, productivity, service, or operations Strong knowledge of data ethics, responsible … emerging AI technologies, prompt engineering, and automation tools Understanding of Ofsted/ESFA expectations for apprenticeship delivery Relevant certifications (e.g. BCS AI Foundation, Microsoft AI, Google AI) What High Performance Looks Like in this Role At Apprentify, high performance is about delivering impact, driving innovation, and building a culture ...

Governance and Data Lead 14 month Fixed Term Contract (Maternity Cover) Manchester (2 days per week in office) Salary: £50,000 - £56,700 Working Arrangements: Hybrid - 2x days a week in the office Introduction You ...

communication skills, with experience preparing senior‐level papers. Demonstrated ability to influence stakeholders and provide constructive challenge. Strong analytical capability and high proficiency with Microsoft Office and AI‐enabled productivity tools (e.g., Copilot). Desirable: ICA or similar compliance qualification and/or telecoms policy or regulatory experience. ...