Bristol, Somerset, United Kingdom Hybrid / WFH Options
WA Consultants
SLAs and maintain IT operational excellence. The role is Hybrid but initially requires 4/5 days on side moving to 2.5/3 days onsite. Key Responsibilities: Incident Management: * Troubleshoot and resolve escalated technical issues related to hardware, software, and bespoke systems. * Take ownership of incidents through to resolution, ensuring timely updates and clear communication with users. * Escalate … Ensure accurate recording of all service requests and related activities in IT systems. System Support: * Maintain and monitor key IT systems, ensuring compliance with company policies. * Perform user account management across Microsoft 365, Jumpcloud, and other platforms. * Provision and de-provision accounts and equipment for starters, leavers, and role changes. * Manage security permissions and access control. * Keep IT asset … to resolve complex issues. * Assist the IT Support Manager in mentoring team members and sharing knowledge. Documentation and Reporting: * Maintain accurate records of work performed in the IT Service Management (ITSM) system. * Contribute to the IT Knowledgebase, creating and updating technical documentation to support team learning and consistency. Continuous Improvement: * Identify recurring issues and suggest process improvements to prevent More ❯
opportunities to improve processes and products, enhancing service efficiency and customer experience. Provide advice on technical possibilities during project planning to ensure scalable, maintainable, and supportable solutions. Support case management and collaborate with teams to deliver excellent service. The person we seek: Technologically proficient with one year of experience in second-line software support. Skilled in relational database systems … such as MySQL and SQL Server, with an understanding of non-relational database concepts. Knowledgeable in MobileDeviceManagement (MDM) systems , JIRA or similar Application Lifecycle Management (ALM) tools, and cloud hosting services, with a preference for Azure . Familiar with Salesforce and strong understanding of Identity and Access Management (IdAM) principles. Patient, friendly, and … encouraging, actively fostering confidence and ongoing learning. Excels in hybrid work environments by demonstrating strong self-management skills in both independent and remote settings. Maintains a disciplined work pace consistently, ensuring reliability and dependability. Communicates clearly and precisely, sharing detailed knowledge within areas of expertise. This is an early career opportunity with an annual salary of 27,000 to More ❯
Hillingdon, England, United Kingdom Hybrid / WFH Options
P. Moe Talent Collective
opportunities to improve processes and products, enhancing service efficiency and customer experience. Provide advice on technical possibilities during project planning to ensure scalable, maintainable, and supportable solutions. Support case management and collaborate with teams to deliver excellent service. The person we seek: Technologically proficient with one year of experience in second-line software support. Skilled in relational database systems … such as MySQL and SQL Server, with an understanding of non-relational database concepts. Knowledgeable in MobileDeviceManagement (MDM) systems , JIRA or similar Application Lifecycle Management (ALM) tools, and cloud hosting services, with a preference for Azure . Familiar with Salesforce and strong understanding of Identity and Access Management (IdAM) principles. Patient, friendly, and … encouraging, actively fostering confidence and ongoing learning. Excels in hybrid work environments by demonstrating strong self-management skills in both independent and remote settings. Maintains a disciplined work pace consistently, ensuring reliability and dependability. Communicates clearly and precisely, sharing detailed knowledge within areas of expertise. This is an early career opportunity with an annual salary of £27,000 to More ❯
Hillingdon, Middlesex, United Kingdom Hybrid / WFH Options
P. Moe Talent Collective
opportunities to improve processes and products, enhancing service efficiency and customer experience. Provide advice on technical possibilities during project planning to ensure scalable, maintainable, and supportable solutions. Support case management and collaborate with teams to deliver excellent service. The person we seek: Technologically proficient with one year of experience in second-line software support. Skilled in relational database systems … such as MySQL and SQL Server, with an understanding of non-relational database concepts. Knowledgeable in MobileDeviceManagement (MDM) systems , JIRA or similar Application Lifecycle Management (ALM) tools, and cloud hosting services, with a preference for Azure . Familiar with Salesforce and strong understanding of Identity and Access Management (IdAM) principles. Patient, friendly, and … encouraging, actively fostering confidence and ongoing learning. Excels in hybrid work environments by demonstrating strong self-management skills in both independent and remote settings. Maintains a disciplined work pace consistently, ensuring reliability and dependability. Communicates clearly and precisely, sharing detailed knowledge within areas of expertise. This is an early career opportunity with an annual salary of £27,000 to More ❯
Hillingdon, south east england, united kingdom Hybrid / WFH Options
P. Moe Talent Collective
opportunities to improve processes and products, enhancing service efficiency and customer experience. Provide advice on technical possibilities during project planning to ensure scalable, maintainable, and supportable solutions. Support case management and collaborate with teams to deliver excellent service. The person we seek: Technologically proficient with one year of experience in second-line software support. Skilled in relational database systems … such as MySQL and SQL Server, with an understanding of non-relational database concepts. Knowledgeable in MobileDeviceManagement (MDM) systems , JIRA or similar Application Lifecycle Management (ALM) tools, and cloud hosting services, with a preference for Azure . Familiar with Salesforce and strong understanding of Identity and Access Management (IdAM) principles. Patient, friendly, and … encouraging, actively fostering confidence and ongoing learning. Excels in hybrid work environments by demonstrating strong self-management skills in both independent and remote settings. Maintains a disciplined work pace consistently, ensuring reliability and dependability. Communicates clearly and precisely, sharing detailed knowledge within areas of expertise. This is an early career opportunity with an annual salary of £27,000 to More ❯
Pontypridd, Wales, United Kingdom Hybrid / WFH Options
Ignite Digital Talent
IT team. This is a senior technical role responsible for delivering resilient and secure LAN WAN and VPN infrastructure across a large and complex environment. Key Responsibilities Lead operational management of enterprise-wide voice and data networks Configure, maintain, and support Cisco network infrastructure including switches, firewalls, and access points Deliver secure and efficient VPN WAN LAN and wireless … lead role Deep understanding of network design configuration and troubleshooting Proficiency in managing LAN WAN and VPN environments Experience with network security including firewalls, intrusion detection and prevention, and mobiledevicemanagement Excellent stakeholder communication and project delivery skills Relevant certifications such as CCNA CCNP CWNA or ITIL are desirable Desirable Technical Knowledge Cisco Catalyst Switches Cisco More ❯
rhondda cynon taff, united kingdom Hybrid / WFH Options
Ignite Digital Talent
IT team. This is a senior technical role responsible for delivering resilient and secure LAN WAN and VPN infrastructure across a large and complex environment. Key Responsibilities Lead operational management of enterprise-wide voice and data networks Configure, maintain, and support Cisco network infrastructure including switches, firewalls, and access points Deliver secure and efficient VPN WAN LAN and wireless … lead role Deep understanding of network design configuration and troubleshooting Proficiency in managing LAN WAN and VPN environments Experience with network security including firewalls, intrusion detection and prevention, and mobiledevicemanagement Excellent stakeholder communication and project delivery skills Relevant certifications such as CCNA CCNP CWNA or ITIL are desirable Desirable Technical Knowledge Cisco Catalyst Switches Cisco More ❯
Newbury, Berkshire, South East, United Kingdom Hybrid / WFH Options
BUUK Infrastructure
SaaS (Software as a Service) subscriptions. Your key responsibilities are Desktop Support: Provide first and second line support for hardware and software issues on Windows and Linux environments. User Management: Working with recruiting managers and HR to provide a seamless onboarding. experience, including account creation, permissions management, and equipment provisioning. Network Administration: Monitor and maintain the corporate network … Maintain accurate documentation of IT systems, processes, and support procedures in Confluence. Ensure all tasks are recorded and prioritised in Jira, tracked and completed in a timely manner. Asset Management: Work with the BUUK IT teams to track and manage IT assets, including hardware and software licenses. Change Management: Ensure that both corporate and production environments are managed … or related discipline. Demonstrable experience working in and supporting a fast paced corporate environment. Experience/Knowledge Extensive experience of desktop support and corporate IT systems. Linux installation and management of end-user devices. Microsoft Active Directory Management. Microsoft Windows 11 installation and desktop support , experience supporting Microsoft Office (Word, Excel, Outlook) applications. Google Workspace administration (Users, Groups, Email More ❯
on customer needs. Partner with Account Managers on renewals and account growth opportunities. Track and report on customer outcomes, adoption trends, and satisfaction. Must-Have Excellent communication and stakeholder management skills. Proven experience in customer-facing roles, ideally serving enterprise or government clients. Professional-level English (C1+). Nice-to-Have German language skills (C1+). Account Management experience including dealing with renewals and contracts. Familiarity with decentralised systems, open source software, VoIP, or end-to-end encryption. Knowledge of mobile platforms (iOS, Android) and mobiledevice management. Existing security clearance (UK, SÜ2 in Germany, or equivalent). Meaningful, mission-driven work in open source. 40 days of annual leave (incl. local public holidays More ❯
on customer needs. Partner with Account Managers on renewals and account growth opportunities. Track and report on customer outcomes, adoption trends, and satisfaction. Must-Have Excellent communication and stakeholder management skills. Proven experience in customer-facing roles, ideally serving enterprise or government clients. Professional-level English (C1+). Nike-to-Have German language skills (C1+). Account Management experience including dealing with renewals and contracts Familiarity with decentralised systems, open source software, VoIP, or end-to-end encryption. Knowledge of mobile platforms (iOS, Android) and mobiledevice management. Existing security clearance (UK, SÜ2 in Germany, or equivalent). Meaningful, mission-driven work in open source 40 days of annual leave (incl. local public holidays More ❯