Remote Observability Job Vacancies

251 to 275 of 298 Remote Observability Jobs

Service Architect

Derby, Derbyshire, UK
Hybrid / WFH Options
Xcede
Start Date: August Client: Leading UK Energy Provider (Confidential) Overview A major UK energy organisation is seeking a Service Architect to support the design and implementation of a new Observability Operating Model . This role will help transform a set of monitoring and AIOps tools (e.g., Elastic Cloud, BMC Helix, NetScout) into a scalable, production-ready Observability Service used across … Digital Transformation teams and Business Centres of Excellence. Key Responsibilities Design a scalable, production-ready Observability Service using existing tools Define operational processes, KPIs, SLAs, and controls to support BAU handover Integrate automation and AIOps into observability architecture Collaborate with IT security to address risk and compliance (CAF) Develop onboarding processes for observability in new apps and infrastructure Assess and … improve current service integration and governance processes Requirements Proven experience implementing observability operating models in large enterprises Strong understanding of observability tools and ITSM platforms (e.g., ServiceNow) Knowledge of AIOps, automation, and enterprise service design Excellent documentation, stakeholder engagement, and governance skills JBRP1_UKTJ More ❯
Posted:

Service Architect

Plymouth, Devon, UK
Hybrid / WFH Options
Xcede
Start Date: August Client: Leading UK Energy Provider (Confidential) Overview A major UK energy organisation is seeking a Service Architect to support the design and implementation of a new Observability Operating Model . This role will help transform a set of monitoring and AIOps tools (e.g., Elastic Cloud, BMC Helix, NetScout) into a scalable, production-ready Observability Service used across … Digital Transformation teams and Business Centres of Excellence. Key Responsibilities Design a scalable, production-ready Observability Service using existing tools Define operational processes, KPIs, SLAs, and controls to support BAU handover Integrate automation and AIOps into observability architecture Collaborate with IT security to address risk and compliance (CAF) Develop onboarding processes for observability in new apps and infrastructure Assess and … improve current service integration and governance processes Requirements Proven experience implementing observability operating models in large enterprises Strong understanding of observability tools and ITSM platforms (e.g., ServiceNow) Knowledge of AIOps, automation, and enterprise service design Excellent documentation, stakeholder engagement, and governance skills JBRP1_UKTJ More ❯
Posted:

Service Architect

Preston, Lancashire, UK
Hybrid / WFH Options
Xcede
Start Date: August Client: Leading UK Energy Provider (Confidential) Overview A major UK energy organisation is seeking a Service Architect to support the design and implementation of a new Observability Operating Model . This role will help transform a set of monitoring and AIOps tools (e.g., Elastic Cloud, BMC Helix, NetScout) into a scalable, production-ready Observability Service used across … Digital Transformation teams and Business Centres of Excellence. Key Responsibilities Design a scalable, production-ready Observability Service using existing tools Define operational processes, KPIs, SLAs, and controls to support BAU handover Integrate automation and AIOps into observability architecture Collaborate with IT security to address risk and compliance (CAF) Develop onboarding processes for observability in new apps and infrastructure Assess and … improve current service integration and governance processes Requirements Proven experience implementing observability operating models in large enterprises Strong understanding of observability tools and ITSM platforms (e.g., ServiceNow) Knowledge of AIOps, automation, and enterprise service design Excellent documentation, stakeholder engagement, and governance skills JBRP1_UKTJ More ❯
Posted:

Service Architect

Warrington, Cheshire, UK
Hybrid / WFH Options
Xcede
Start Date: August Client: Leading UK Energy Provider (Confidential) Overview A major UK energy organisation is seeking a Service Architect to support the design and implementation of a new Observability Operating Model . This role will help transform a set of monitoring and AIOps tools (e.g., Elastic Cloud, BMC Helix, NetScout) into a scalable, production-ready Observability Service used across … Digital Transformation teams and Business Centres of Excellence. Key Responsibilities Design a scalable, production-ready Observability Service using existing tools Define operational processes, KPIs, SLAs, and controls to support BAU handover Integrate automation and AIOps into observability architecture Collaborate with IT security to address risk and compliance (CAF) Develop onboarding processes for observability in new apps and infrastructure Assess and … improve current service integration and governance processes Requirements Proven experience implementing observability operating models in large enterprises Strong understanding of observability tools and ITSM platforms (e.g., ServiceNow) Knowledge of AIOps, automation, and enterprise service design Excellent documentation, stakeholder engagement, and governance skills JBRP1_UKTJ More ❯
Posted:

Service Architect

Stevenage, Hertfordshire, UK
Hybrid / WFH Options
Xcede
Start Date: August Client: Leading UK Energy Provider (Confidential) Overview A major UK energy organisation is seeking a Service Architect to support the design and implementation of a new Observability Operating Model . This role will help transform a set of monitoring and AIOps tools (e.g., Elastic Cloud, BMC Helix, NetScout) into a scalable, production-ready Observability Service used across … Digital Transformation teams and Business Centres of Excellence. Key Responsibilities Design a scalable, production-ready Observability Service using existing tools Define operational processes, KPIs, SLAs, and controls to support BAU handover Integrate automation and AIOps into observability architecture Collaborate with IT security to address risk and compliance (CAF) Develop onboarding processes for observability in new apps and infrastructure Assess and … improve current service integration and governance processes Requirements Proven experience implementing observability operating models in large enterprises Strong understanding of observability tools and ITSM platforms (e.g., ServiceNow) Knowledge of AIOps, automation, and enterprise service design Excellent documentation, stakeholder engagement, and governance skills JBRP1_UKTJ More ❯
Posted:

Service Architect

Lincoln, Lincolnshire, UK
Hybrid / WFH Options
Xcede
Start Date: August Client: Leading UK Energy Provider (Confidential) Overview A major UK energy organisation is seeking a Service Architect to support the design and implementation of a new Observability Operating Model . This role will help transform a set of monitoring and AIOps tools (e.g., Elastic Cloud, BMC Helix, NetScout) into a scalable, production-ready Observability Service used across … Digital Transformation teams and Business Centres of Excellence. Key Responsibilities Design a scalable, production-ready Observability Service using existing tools Define operational processes, KPIs, SLAs, and controls to support BAU handover Integrate automation and AIOps into observability architecture Collaborate with IT security to address risk and compliance (CAF) Develop onboarding processes for observability in new apps and infrastructure Assess and … improve current service integration and governance processes Requirements Proven experience implementing observability operating models in large enterprises Strong understanding of observability tools and ITSM platforms (e.g., ServiceNow) Knowledge of AIOps, automation, and enterprise service design Excellent documentation, stakeholder engagement, and governance skills JBRP1_UKTJ More ❯
Posted:

Service Architect

Colchester, Essex, UK
Hybrid / WFH Options
Xcede
Start Date: August Client: Leading UK Energy Provider (Confidential) Overview A major UK energy organisation is seeking a Service Architect to support the design and implementation of a new Observability Operating Model . This role will help transform a set of monitoring and AIOps tools (e.g., Elastic Cloud, BMC Helix, NetScout) into a scalable, production-ready Observability Service used across … Digital Transformation teams and Business Centres of Excellence. Key Responsibilities Design a scalable, production-ready Observability Service using existing tools Define operational processes, KPIs, SLAs, and controls to support BAU handover Integrate automation and AIOps into observability architecture Collaborate with IT security to address risk and compliance (CAF) Develop onboarding processes for observability in new apps and infrastructure Assess and … improve current service integration and governance processes Requirements Proven experience implementing observability operating models in large enterprises Strong understanding of observability tools and ITSM platforms (e.g., ServiceNow) Knowledge of AIOps, automation, and enterprise service design Excellent documentation, stakeholder engagement, and governance skills JBRP1_UKTJ More ❯
Posted:

Service Architect

Exeter, Devon, UK
Hybrid / WFH Options
Xcede
Start Date: August Client: Leading UK Energy Provider (Confidential) Overview A major UK energy organisation is seeking a Service Architect to support the design and implementation of a new Observability Operating Model . This role will help transform a set of monitoring and AIOps tools (e.g., Elastic Cloud, BMC Helix, NetScout) into a scalable, production-ready Observability Service used across … Digital Transformation teams and Business Centres of Excellence. Key Responsibilities Design a scalable, production-ready Observability Service using existing tools Define operational processes, KPIs, SLAs, and controls to support BAU handover Integrate automation and AIOps into observability architecture Collaborate with IT security to address risk and compliance (CAF) Develop onboarding processes for observability in new apps and infrastructure Assess and … improve current service integration and governance processes Requirements Proven experience implementing observability operating models in large enterprises Strong understanding of observability tools and ITSM platforms (e.g., ServiceNow) Knowledge of AIOps, automation, and enterprise service design Excellent documentation, stakeholder engagement, and governance skills JBRP1_UKTJ More ❯
Posted:

Service Architect

Dartford, Kent, UK
Hybrid / WFH Options
Xcede
Start Date: August Client: Leading UK Energy Provider (Confidential) Overview A major UK energy organisation is seeking a Service Architect to support the design and implementation of a new Observability Operating Model . This role will help transform a set of monitoring and AIOps tools (e.g., Elastic Cloud, BMC Helix, NetScout) into a scalable, production-ready Observability Service used across … Digital Transformation teams and Business Centres of Excellence. Key Responsibilities Design a scalable, production-ready Observability Service using existing tools Define operational processes, KPIs, SLAs, and controls to support BAU handover Integrate automation and AIOps into observability architecture Collaborate with IT security to address risk and compliance (CAF) Develop onboarding processes for observability in new apps and infrastructure Assess and … improve current service integration and governance processes Requirements Proven experience implementing observability operating models in large enterprises Strong understanding of observability tools and ITSM platforms (e.g., ServiceNow) Knowledge of AIOps, automation, and enterprise service design Excellent documentation, stakeholder engagement, and governance skills JBRP1_UKTJ More ❯
Posted:

Service Architect

North East, Glasgow, UK
Hybrid / WFH Options
Xcede
Start Date: August Client: Leading UK Energy Provider (Confidential) Overview A major UK energy organisation is seeking a Service Architect to support the design and implementation of a new Observability Operating Model . This role will help transform a set of monitoring and AIOps tools (e.g., Elastic Cloud, BMC Helix, NetScout) into a scalable, production-ready Observability Service used across … Digital Transformation teams and Business Centres of Excellence. Key Responsibilities Design a scalable, production-ready Observability Service using existing tools Define operational processes, KPIs, SLAs, and controls to support BAU handover Integrate automation and AIOps into observability architecture Collaborate with IT security to address risk and compliance (CAF) Develop onboarding processes for observability in new apps and infrastructure Assess and … improve current service integration and governance processes Requirements Proven experience implementing observability operating models in large enterprises Strong understanding of observability tools and ITSM platforms (e.g., ServiceNow) Knowledge of AIOps, automation, and enterprise service design Excellent documentation, stakeholder engagement, and governance skills JBRP1_UKTJ More ❯
Posted:

Service Architect

Basingstoke, Hampshire, UK
Hybrid / WFH Options
Xcede
Start Date: August Client: Leading UK Energy Provider (Confidential) Overview A major UK energy organisation is seeking a Service Architect to support the design and implementation of a new Observability Operating Model . This role will help transform a set of monitoring and AIOps tools (e.g., Elastic Cloud, BMC Helix, NetScout) into a scalable, production-ready Observability Service used across … Digital Transformation teams and Business Centres of Excellence. Key Responsibilities Design a scalable, production-ready Observability Service using existing tools Define operational processes, KPIs, SLAs, and controls to support BAU handover Integrate automation and AIOps into observability architecture Collaborate with IT security to address risk and compliance (CAF) Develop onboarding processes for observability in new apps and infrastructure Assess and … improve current service integration and governance processes Requirements Proven experience implementing observability operating models in large enterprises Strong understanding of observability tools and ITSM platforms (e.g., ServiceNow) Knowledge of AIOps, automation, and enterprise service design Excellent documentation, stakeholder engagement, and governance skills JBRP1_UKTJ More ❯
Posted:

Service Architect

Bournemouth, Dorset, UK
Hybrid / WFH Options
Xcede
Start Date: August Client: Leading UK Energy Provider (Confidential) Overview A major UK energy organisation is seeking a Service Architect to support the design and implementation of a new Observability Operating Model . This role will help transform a set of monitoring and AIOps tools (e.g., Elastic Cloud, BMC Helix, NetScout) into a scalable, production-ready Observability Service used across … Digital Transformation teams and Business Centres of Excellence. Key Responsibilities Design a scalable, production-ready Observability Service using existing tools Define operational processes, KPIs, SLAs, and controls to support BAU handover Integrate automation and AIOps into observability architecture Collaborate with IT security to address risk and compliance (CAF) Develop onboarding processes for observability in new apps and infrastructure Assess and … improve current service integration and governance processes Requirements Proven experience implementing observability operating models in large enterprises Strong understanding of observability tools and ITSM platforms (e.g., ServiceNow) Knowledge of AIOps, automation, and enterprise service design Excellent documentation, stakeholder engagement, and governance skills JBRP1_UKTJ More ❯
Posted:

Service Architect

Portsmouth, Hampshire, UK
Hybrid / WFH Options
Xcede
Start Date: August Client: Leading UK Energy Provider (Confidential) Overview A major UK energy organisation is seeking a Service Architect to support the design and implementation of a new Observability Operating Model . This role will help transform a set of monitoring and AIOps tools (e.g., Elastic Cloud, BMC Helix, NetScout) into a scalable, production-ready Observability Service used across … Digital Transformation teams and Business Centres of Excellence. Key Responsibilities Design a scalable, production-ready Observability Service using existing tools Define operational processes, KPIs, SLAs, and controls to support BAU handover Integrate automation and AIOps into observability architecture Collaborate with IT security to address risk and compliance (CAF) Develop onboarding processes for observability in new apps and infrastructure Assess and … improve current service integration and governance processes Requirements Proven experience implementing observability operating models in large enterprises Strong understanding of observability tools and ITSM platforms (e.g., ServiceNow) Knowledge of AIOps, automation, and enterprise service design Excellent documentation, stakeholder engagement, and governance skills JBRP1_UKTJ More ❯
Posted:

Service Architect

Slough, Berkshire, UK
Hybrid / WFH Options
Xcede
Start Date: August Client: Leading UK Energy Provider (Confidential) Overview A major UK energy organisation is seeking a Service Architect to support the design and implementation of a new Observability Operating Model . This role will help transform a set of monitoring and AIOps tools (e.g., Elastic Cloud, BMC Helix, NetScout) into a scalable, production-ready Observability Service used across … Digital Transformation teams and Business Centres of Excellence. Key Responsibilities Design a scalable, production-ready Observability Service using existing tools Define operational processes, KPIs, SLAs, and controls to support BAU handover Integrate automation and AIOps into observability architecture Collaborate with IT security to address risk and compliance (CAF) Develop onboarding processes for observability in new apps and infrastructure Assess and … improve current service integration and governance processes Requirements Proven experience implementing observability operating models in large enterprises Strong understanding of observability tools and ITSM platforms (e.g., ServiceNow) Knowledge of AIOps, automation, and enterprise service design Excellent documentation, stakeholder engagement, and governance skills JBRP1_UKTJ More ❯
Posted:

Service Architect

Luton, Bedfordshire, UK
Hybrid / WFH Options
Xcede
Start Date: August Client: Leading UK Energy Provider (Confidential) Overview A major UK energy organisation is seeking a Service Architect to support the design and implementation of a new Observability Operating Model . This role will help transform a set of monitoring and AIOps tools (e.g., Elastic Cloud, BMC Helix, NetScout) into a scalable, production-ready Observability Service used across … Digital Transformation teams and Business Centres of Excellence. Key Responsibilities Design a scalable, production-ready Observability Service using existing tools Define operational processes, KPIs, SLAs, and controls to support BAU handover Integrate automation and AIOps into observability architecture Collaborate with IT security to address risk and compliance (CAF) Develop onboarding processes for observability in new apps and infrastructure Assess and … improve current service integration and governance processes Requirements Proven experience implementing observability operating models in large enterprises Strong understanding of observability tools and ITSM platforms (e.g., ServiceNow) Knowledge of AIOps, automation, and enterprise service design Excellent documentation, stakeholder engagement, and governance skills JBRP1_UKTJ More ❯
Posted:

Service Architect

Chelmsford, Essex, UK
Hybrid / WFH Options
Xcede
Start Date: August Client: Leading UK Energy Provider (Confidential) Overview A major UK energy organisation is seeking a Service Architect to support the design and implementation of a new Observability Operating Model . This role will help transform a set of monitoring and AIOps tools (e.g., Elastic Cloud, BMC Helix, NetScout) into a scalable, production-ready Observability Service used across … Digital Transformation teams and Business Centres of Excellence. Key Responsibilities Design a scalable, production-ready Observability Service using existing tools Define operational processes, KPIs, SLAs, and controls to support BAU handover Integrate automation and AIOps into observability architecture Collaborate with IT security to address risk and compliance (CAF) Develop onboarding processes for observability in new apps and infrastructure Assess and … improve current service integration and governance processes Requirements Proven experience implementing observability operating models in large enterprises Strong understanding of observability tools and ITSM platforms (e.g., ServiceNow) Knowledge of AIOps, automation, and enterprise service design Excellent documentation, stakeholder engagement, and governance skills JBRP1_UKTJ More ❯
Posted:

Service Architect

Shrewsbury, Shropshire, UK
Hybrid / WFH Options
Xcede
Start Date: August Client: Leading UK Energy Provider (Confidential) Overview A major UK energy organisation is seeking a Service Architect to support the design and implementation of a new Observability Operating Model . This role will help transform a set of monitoring and AIOps tools (e.g., Elastic Cloud, BMC Helix, NetScout) into a scalable, production-ready Observability Service used across … Digital Transformation teams and Business Centres of Excellence. Key Responsibilities Design a scalable, production-ready Observability Service using existing tools Define operational processes, KPIs, SLAs, and controls to support BAU handover Integrate automation and AIOps into observability architecture Collaborate with IT security to address risk and compliance (CAF) Develop onboarding processes for observability in new apps and infrastructure Assess and … improve current service integration and governance processes Requirements Proven experience implementing observability operating models in large enterprises Strong understanding of observability tools and ITSM platforms (e.g., ServiceNow) Knowledge of AIOps, automation, and enterprise service design Excellent documentation, stakeholder engagement, and governance skills JBRP1_UKTJ More ❯
Posted:

Service Architect

Norwich, Norfolk, UK
Hybrid / WFH Options
Xcede
Start Date: August Client: Leading UK Energy Provider (Confidential) Overview A major UK energy organisation is seeking a Service Architect to support the design and implementation of a new Observability Operating Model . This role will help transform a set of monitoring and AIOps tools (e.g., Elastic Cloud, BMC Helix, NetScout) into a scalable, production-ready Observability Service used across … Digital Transformation teams and Business Centres of Excellence. Key Responsibilities Design a scalable, production-ready Observability Service using existing tools Define operational processes, KPIs, SLAs, and controls to support BAU handover Integrate automation and AIOps into observability architecture Collaborate with IT security to address risk and compliance (CAF) Develop onboarding processes for observability in new apps and infrastructure Assess and … improve current service integration and governance processes Requirements Proven experience implementing observability operating models in large enterprises Strong understanding of observability tools and ITSM platforms (e.g., ServiceNow) Knowledge of AIOps, automation, and enterprise service design Excellent documentation, stakeholder engagement, and governance skills JBRP1_UKTJ More ❯
Posted:

Service Architect

Guildford, Surrey, UK
Hybrid / WFH Options
Xcede
Start Date: August Client: Leading UK Energy Provider (Confidential) Overview A major UK energy organisation is seeking a Service Architect to support the design and implementation of a new Observability Operating Model . This role will help transform a set of monitoring and AIOps tools (e.g., Elastic Cloud, BMC Helix, NetScout) into a scalable, production-ready Observability Service used across … Digital Transformation teams and Business Centres of Excellence. Key Responsibilities Design a scalable, production-ready Observability Service using existing tools Define operational processes, KPIs, SLAs, and controls to support BAU handover Integrate automation and AIOps into observability architecture Collaborate with IT security to address risk and compliance (CAF) Develop onboarding processes for observability in new apps and infrastructure Assess and … improve current service integration and governance processes Requirements Proven experience implementing observability operating models in large enterprises Strong understanding of observability tools and ITSM platforms (e.g., ServiceNow) Knowledge of AIOps, automation, and enterprise service design Excellent documentation, stakeholder engagement, and governance skills JBRP1_UKTJ More ❯
Posted:

Service Architect

Basildon, Essex, UK
Hybrid / WFH Options
Xcede
Start Date: August Client: Leading UK Energy Provider (Confidential) Overview A major UK energy organisation is seeking a Service Architect to support the design and implementation of a new Observability Operating Model . This role will help transform a set of monitoring and AIOps tools (e.g., Elastic Cloud, BMC Helix, NetScout) into a scalable, production-ready Observability Service used across … Digital Transformation teams and Business Centres of Excellence. Key Responsibilities Design a scalable, production-ready Observability Service using existing tools Define operational processes, KPIs, SLAs, and controls to support BAU handover Integrate automation and AIOps into observability architecture Collaborate with IT security to address risk and compliance (CAF) Develop onboarding processes for observability in new apps and infrastructure Assess and … improve current service integration and governance processes Requirements Proven experience implementing observability operating models in large enterprises Strong understanding of observability tools and ITSM platforms (e.g., ServiceNow) Knowledge of AIOps, automation, and enterprise service design Excellent documentation, stakeholder engagement, and governance skills JBRP1_UKTJ More ❯
Posted:

Service Architect

Telford, Shropshire, UK
Hybrid / WFH Options
Xcede
Start Date: August Client: Leading UK Energy Provider (Confidential) Overview A major UK energy organisation is seeking a Service Architect to support the design and implementation of a new Observability Operating Model . This role will help transform a set of monitoring and AIOps tools (e.g., Elastic Cloud, BMC Helix, NetScout) into a scalable, production-ready Observability Service used across … Digital Transformation teams and Business Centres of Excellence. Key Responsibilities Design a scalable, production-ready Observability Service using existing tools Define operational processes, KPIs, SLAs, and controls to support BAU handover Integrate automation and AIOps into observability architecture Collaborate with IT security to address risk and compliance (CAF) Develop onboarding processes for observability in new apps and infrastructure Assess and … improve current service integration and governance processes Requirements Proven experience implementing observability operating models in large enterprises Strong understanding of observability tools and ITSM platforms (e.g., ServiceNow) Knowledge of AIOps, automation, and enterprise service design Excellent documentation, stakeholder engagement, and governance skills JBRP1_UKTJ More ❯
Posted:

Service Architect

East Anglia, UK
Hybrid / WFH Options
Xcede
Start Date: August Client: Leading UK Energy Provider (Confidential) Overview A major UK energy organisation is seeking a Service Architect to support the design and implementation of a new Observability Operating Model . This role will help transform a set of monitoring and AIOps tools (e.g., Elastic Cloud, BMC Helix, NetScout) into a scalable, production-ready Observability Service used across … Digital Transformation teams and Business Centres of Excellence. Key Responsibilities Design a scalable, production-ready Observability Service using existing tools Define operational processes, KPIs, SLAs, and controls to support BAU handover Integrate automation and AIOps into observability architecture Collaborate with IT security to address risk and compliance (CAF) Develop onboarding processes for observability in new apps and infrastructure Assess and … improve current service integration and governance processes Requirements Proven experience implementing observability operating models in large enterprises Strong understanding of observability tools and ITSM platforms (e.g., ServiceNow) Knowledge of AIOps, automation, and enterprise service design Excellent documentation, stakeholder engagement, and governance skills JBRP1_UKTJ More ❯
Posted:

Service Architect

Cambridge, Cambridgeshire, UK
Hybrid / WFH Options
Xcede
Start Date: August Client: Leading UK Energy Provider (Confidential) Overview A major UK energy organisation is seeking a Service Architect to support the design and implementation of a new Observability Operating Model . This role will help transform a set of monitoring and AIOps tools (e.g., Elastic Cloud, BMC Helix, NetScout) into a scalable, production-ready Observability Service used across … Digital Transformation teams and Business Centres of Excellence. Key Responsibilities Design a scalable, production-ready Observability Service using existing tools Define operational processes, KPIs, SLAs, and controls to support BAU handover Integrate automation and AIOps into observability architecture Collaborate with IT security to address risk and compliance (CAF) Develop onboarding processes for observability in new apps and infrastructure Assess and … improve current service integration and governance processes Requirements Proven experience implementing observability operating models in large enterprises Strong understanding of observability tools and ITSM platforms (e.g., ServiceNow) Knowledge of AIOps, automation, and enterprise service design Excellent documentation, stakeholder engagement, and governance skills JBRP1_UKTJ More ❯
Posted:

Service Architect

Reading, Berkshire, UK
Hybrid / WFH Options
Xcede
Start Date: August Client: Leading UK Energy Provider (Confidential) Overview A major UK energy organisation is seeking a Service Architect to support the design and implementation of a new Observability Operating Model . This role will help transform a set of monitoring and AIOps tools (e.g., Elastic Cloud, BMC Helix, NetScout) into a scalable, production-ready Observability Service used across … Digital Transformation teams and Business Centres of Excellence. Key Responsibilities Design a scalable, production-ready Observability Service using existing tools Define operational processes, KPIs, SLAs, and controls to support BAU handover Integrate automation and AIOps into observability architecture Collaborate with IT security to address risk and compliance (CAF) Develop onboarding processes for observability in new apps and infrastructure Assess and … improve current service integration and governance processes Requirements Proven experience implementing observability operating models in large enterprises Strong understanding of observability tools and ITSM platforms (e.g., ServiceNow) Knowledge of AIOps, automation, and enterprise service design Excellent documentation, stakeholder engagement, and governance skills JBRP1_UKTJ More ❯
Posted:

Service Architect

Oxford, Oxfordshire, UK
Hybrid / WFH Options
Xcede
Start Date: August Client: Leading UK Energy Provider (Confidential) Overview A major UK energy organisation is seeking a Service Architect to support the design and implementation of a new Observability Operating Model . This role will help transform a set of monitoring and AIOps tools (e.g., Elastic Cloud, BMC Helix, NetScout) into a scalable, production-ready Observability Service used across … Digital Transformation teams and Business Centres of Excellence. Key Responsibilities Design a scalable, production-ready Observability Service using existing tools Define operational processes, KPIs, SLAs, and controls to support BAU handover Integrate automation and AIOps into observability architecture Collaborate with IT security to address risk and compliance (CAF) Develop onboarding processes for observability in new apps and infrastructure Assess and … improve current service integration and governance processes Requirements Proven experience implementing observability operating models in large enterprises Strong understanding of observability tools and ITSM platforms (e.g., ServiceNow) Knowledge of AIOps, automation, and enterprise service design Excellent documentation, stakeholder engagement, and governance skills JBRP1_UKTJ More ❯
Posted:
Observability
10th Percentile
£57,500
25th Percentile
£65,000
Median
£80,000
75th Percentile
£97,500
90th Percentile
£120,000