A dynamic Service Delivery Analyst is now sought by one of the UKs leading technology services companies. This role is a remote based role. The role is to join this flourishing organisation that are looking to expand their Customer Experience Team. This role would be great for anyone that has hands on experience working in a SOC and enjoys … engaging with clients and customers. This opportunity will suit a current level 1 or Level 2 SOC Analyst who is keen to progress their career into a customer facing, Service Delivery/Customer Experience role. Key responsibilities of the Service Delivery Analyst To operate as the serve as the technical liaison between customers and internal service teams Act … escalation for incident resolution Building and maintaining strong customer relationships Presenting concise and informative monthly service data. Act as the conduit between clients and internal teams Ensuring seamless service operations Essential experience of Service Delivery Analyst Previous Security Operation Centre/SOC experience Knowledge of SOC tooling, SIEM, EDR - Sentinel, CrowdStrike, Defender Understanding of common threats Ability to More ❯
week in the office) Comp : Negotiable (base) + Company Performance Bonus (10%) + Equity + UK iProov Benefits iProov is growing fast, and we're looking for a Technology OperationsAnalyst to join our Service Management team. If you're passionate about solving problems, delivering great service, and working cross-functionally, this is a great opportunity. In this More ❯
financial objectives by providing them with cutting-edge ideas, best-in-class products and solutions, and unparalleled access to capital and liquidity. What We do/The Team Markets Operations Technology is part of Citi Markets Technology and provides foundational Post Trade activities for Markets. We own platforms across Trade Management, Settlement, Payments, Confirmations, Asset Servicing, Margin & Reporting across … all business lines and asset classes. Ours is a global remit and organisation providing mission critical platforms that face internal and external clients. A highly motivated Business Analyst is required to lead requirements, design and implementation for critical cross functional changes impacting our Markets Operations partners. This exciting role will blend a mix of technical acumen, detailed analysis … varied and will provide exposure to different parts of our Markets business for ongoing career development. To get started we are looking for: Experience:Proven experience as a Business Analyst with a demonstrable track record of delivering projects that achieve measurable business outcomes. Project experience in Financial Services domain. Domain Expertise:Knowledge of Financial Markets products and services and More ❯
Services Provider (MSP) based in London, supporting a broad portfolio of SMEs and enterprise clients across the UK. With a strong focus on cybersecurity, they are scaling their Security Operations Centre and seeking a SOC Analyst to join their growing team. This is a fantastic opportunity to gain hands-on experience across a diverse range of client environments … and technologies, with real scope for career progression. The Role As a SOC Analyst, you’ll be on the front lines of cyber defence—monitoring security events, responding to alerts, and assisting in incident investigations across multiple client networks. This is a hands-on role suited for someone with solid technical foundations and a passion for cybersecurity. You’ll … and procedures (TTPs). Participate in on-call rota and provide support during critical security events. Key Skills & Experience Required: 1–3 years' experience in a SOC or cybersecurity operations environment. Proficient with SIEM tools (e.g., Microsoft Sentinel, Splunk, or AlienVault). Experience with EDR solutions, firewalls, and common security appliances. Understanding of networking protocols, Windows/Linux systems More ❯
Head of Operational Analysis - Defence, Government, MoD, Space sectors Salary - £75K-£85K plus profit share, medical, pension, manay other benefits Location - Bristol - Hybrid role Our client is looking for a highly motivated customer facing individual with a strong background in More ❯
Job Description Join our dynamic team at LEGO and play a pivotal role in transforming our EMEA Supply Chain Operations through innovative data solutions and process automation that drive efficiency and visibility! Core Responsibilities Develop impactful reporting through effective data sourcing, transformation, and visualization to provide operational insights that drive actionable outcomes. Implement digital process automation in line with … digital skills. Build understanding of Global Supply Chain processes and leverage data solutions to improve operational performance. Play your part in our team succeeding By joining EMEA Supply Chain Operations, you will have the opportunity to work with our talented team and play an active part in putting our products into the hands of children across EMEA. The EMEA … Supply Chain Operations Technology function is part of the EMEA Supply Chain Operations organization, and supports and optimizes our operations, providing accurate, engaging and timely information to operational teams to support delivery of our priorities. Acting as functional experts, the team supports a range of digital solutions, from collaborative creation of user stories to development, delivery and More ❯
SO23, Winchester, Hampshire, United Kingdom Hybrid / WFH Options
Gregory-Martin International
Senior Operational Analyst - Python, Modelling, Software Design, Advanced VBA & Excel, Power Apps, Power BI Salary - £40K-£75K plus bonus and excellent benefits Location – Winchester Hants, Hybrid role Our client has an exciting opportunity to join our growing management consultancy, with an enviable reputation and senior level client base. They have a strong track record in UK MOD and government. … They value their people and believe in building everyone’s capabilities and strengths to help them reach their full potential. The Opportunity – Operational Analyst/Consultant Our client is looking for a positive, flexible self-starter to join their team as a Senior Analyst. This is an exciting opportunity to play a leading role in delivering operational analysis capability … analysis are a key part of the Company’s capability. They are growing this capability and are looking for a highly motivated and capable Senior Analyst. As Senior Operational Analyst your role will include: Designing, developing, and running analysis models. Using agile approaches to develop models and tools, including requirements capture, design, development, testing and management. Collating, managing, structuring More ❯
Employment Type: Permanent
Salary: £40000 - £75000/annum Bonus, many benefits
Colden Common, Hampshire, United Kingdom Hybrid / WFH Options
Gregory-Martin International
Senior Operational Analyst - Python, Modelling, Software Design, Advanced VBA & Excel, Power Apps, Power BI Salary - £40K-£75K plus bonus and excellent benefits Location Winchester Hants, Hybrid role Our client has an exciting opportunity to join our growing management consultancy, with an enviable reputation and senior level client base. They have a strong track record in UK MOD and government. … They value their people and believe in building everyone s capabilities and strengths to help them reach their full potential. The Opportunity Operational Analyst/Consultant Our client is looking for a positive, flexible self-starter to join their team as a Senior Analyst. This is an exciting opportunity to play a leading role in delivering operational analysis capability … analysis are a key part of the Company s capability. They are growing this capability and are looking for a highly motivated and capable Senior Analyst. As Senior Operational Analyst your role will include: Designing, developing, and running analysis models. Using agile approaches to develop models and tools, including requirements capture, design, development, testing and management. Collating, managing, structuring More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Howells Recruitment
Operational Workflow Analyst - 9 Month Fixed Term ContractLocation: Home based with occasional national travel and stay over as requiredHours: Full-time, 40 hours/week Salary: 9 Month Fixed Term Contract - £47K (Pro Rata) Are you passionate about designing smarter workflows that improve how services are delivered? We're looking for an Operational Workflow Analyst to join a … national leader in service delivery and digital transformation. This is a brilliant opportunity to help shape the future of operations in a people-focused, forward-thinking organisation. Operational Workflow Analyst Role: As an Operational Workflow Analyst, you'll play a pivotal role in reviewing, mapping, and improving operational workflows across multiple service areas. Working closely with IT … frontline teams, and product leads, you'll help align real-world service delivery with smart system design-streamlining processes for greater efficiency, scalability, and user experience. Operational Workflow Analyst Key Responsibilities: Analyse existing workflows to identify bottlenecks and improvement opportunities Map current and future state processes using visual tools like BPMN Work collaboratively with internal teams to validate process More ❯
Operational Workflow Analyst - 9 Month Fixed Term Contract Location: Home based with occasional national travel and stay over as required Hours: Full-time, 40 hours/week Salary: 9 Month Fixed Term Contract - £47K (Pro Rata) Are you passionate about designing smarter workflows that improve how services are delivered? We're looking for an Operational Workflow Analyst to … join a national leader in service delivery and digital transformation. This is a brilliant opportunity to help shape the future of operations in a people-focused, forward-thinking organisation. Operational Workflow Analyst Role: As an Operational Workflow Analyst, you'll play a pivotal role in reviewing, mapping, and improving operational workflows across multiple service areas. Working closely … IT, frontline teams, and product leads, you'll help align real-world service delivery with smart system design-streamlining processes for greater efficiency, scalability, and user experience. Operational Workflow Analyst Key Responsibilities: Analyse existing workflows to identify bottlenecks and improvement opportunities Map current and future state processes using visual tools like BPMN Work collaboratively with internal teams to validate More ❯
services Profitable and scaling fast Our team members stay with us for an average of 4.3 years The Role We're looking for a data-savvy Ops Capacity & Resourcing Analyst to bring structure, visibility, and insight to our operations. This is a critical role at the intersection of data, people, and service delivery. You'll forecast resourcing needs across More ❯
Northampton, Northamptonshire, United Kingdom Hybrid / WFH Options
Cornwallis Elt Ltd
Senior Business Analyst - Operational Risk Location: Northampton (Hybrid - 2-3 days per week) Salary: £90,000 - £95,000 per annum + benefits We're partnered with a leading global financial services organisation to recruit a Senior Business Analyst for a business-critical transformation programme. The role This is a complex, regulated initiative focused on transforming the organisation's … the BA function in governance forums, aligning with delivery pods and escalating where required Ensure alignment between business needs, technical solutions, and regulatory expectations Work closely with stakeholders across operations, risk, product governance, and IT Translate complex process and tech requirements into actionable deliverables using the organisation's established methodology Champion best practice in business process design and product More ❯
problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. As an IT Ops Analyst (Support) , you'll be the go-to person for making technology work smoothly at 1Password. Reporting to our IT Ops Manager (Support), you'll support your teammates with timely … and Documentation Collaborate with peers to enhance IT support processes and procedures. Identify gaps in current processes and provide feedback and suggestions to peers, as well as the IT Operations and Engineering teams. Document updated processes and knowledge base content to support ongoing documentation growth. Team Work Participate in regular team meetings, retrospectives, and planning sessions to share insights More ❯
Job description: Make the energy system of tomorrow work - today Are you someone who enjoys solving puzzles, asking "why?", and finding the answer in data? As Operational Data Analyst at Groendus, you make sure our assets are smartly managed and optimized - from wind and solar parks to EV chargers and batteries. You'll join a cross-functional team at … the heart of our forecasting and optimization operations and contribute directly to a future of fair, clean energy. What you'll do You'll join the Optimization & Forecasting team - a group of data scientists and analysts who ensure our sustainable assets perform at their best. We predict energy flows, optimize asset behavior, and adjust positions on the energy market. … and sustainable. About company: Make the energy system of tomorrow work - todayAre you someone who enjoys solving puzzles, asking "why?", and finding the answer in data? As Operational Data Analyst at Groendus, you make sure our ass More ❯